Safe and Responsible Use of ICT
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- Information technology plays a vital role in businesses of all sizes by enabling communication tools like email and video conferencing, inventory management systems, document storage, customer relationship management systems, and data analysis to improve business processes and decision making. - While IT has streamlined operations and increased efficiency, it has also led to job losses and increased concerns around privacy, job security, and dominant cultures influencing others.
Safe and Responsible Use of ICT
- 2. • Keep passwords to yourself and not share them with anyone, even with your close friends. • Always log out and log off your account on any the device that you are using. • Always lock your computer when you walk away from the screen.
- 3. • Always be polite and use appropriate language. • Do not access, create, store or distribute files that could be thought of as offensive, indecent or cause hurt or upset to anyone.
- 4. • Do not look at anyone else’s files without their permission. • Know that bullying by the use of text, multimedia messaging, email or on social sites is unacceptable and may lead to very serious consequences.
- 5. • Do not share your personal information or other people’s. • Be wary of emails that ask you for any personal information. • Check with an adult about anything you see that concerns you or report it to a teacher.
- 6. • Do not put any personal details about other people into emails, posts, comments or updates. • Never meet up with anyone offline that you have only met online without a parent or trusted adult.
- 7. • Think carefully about the places you go online and keep focused when on learning tasks. • Take good care of the ICT equipment you use. Understand that if you are irresponsible in the use of ICT, you may lose your access to it.
- 8. • Understand that you may be able to use your own device or mobile phone in school only at agreed times. If you use it in class without permission, your device may be temporarily confiscated and your parent will be informed.
- 9. • Only copy / upload / publish / distribute materials that are appropriate. • Only take images or video of other pupils, friends or staff with their full knowledge and permission. • Do not copy / upload / publish / distribute images or videos of others without their permission.
- 10. • You should not copy materials, music, videos or pictures from the internet and use them in your own work unless they are copyright free. • Remember that anything you do can be traced back to you including your browsing history and content that you may copy / upload / publish or distribute.
- 12. • Information Technology covers a broad spectrum of hardware and software solutions that enable organizations to gather, organize, and analyze data that helps them achieve their goals. It also details technology-based workflow processes that expand the capacity of an organization to deliver services that generate revenue.
- 13. ROLE OF INFORMATION TECHNOLOGY • Information technology (IT) has become a vital and integral part of every business plan. From multi- national corporations who maintain mainframe systems and databases to small businesses that own a single computer, IT plays a role.
- 14. ROLE OF INFORMATION TECHNOLOGY • The reasons for the omnipresent use of computer technology in business can best be determined by looking at how it is being used across the business world.
- 15. • For many companies, email is the principal means of communication between employees, suppliers and customers. Email was one of the early drivers of the Internet, providing a simple and inexpensive means to communicate.
- 16. • Over the years, a number of other communications tools have also evolved, allowing staff to communicate using live chat systems, online meeting tools and video-conferencing systems. Voice over internet protocol (VOIP) telephones and smart-phones offer even more high-tech ways for employees to communicate.
- 17. • Organizations need to maintain enough stock to meet demand without investing in more than they require. Inventory management systems track the quantity of each item a company maintains, triggering an order of additional stock when the quantities fall below a pre-determined amount.
- 18. • These systems are best used when the inventory management system is connected to the point-of-sale (POS) system. The POS system ensures that each time an item is sold, one of that item is removed from the inventory count, creating a closed information loop between all departments.
- 19. • The days of large file rooms, rows of filing cabinets and the mailing of documents is fading fast. Today, most companies store digital versions of documents on servers and storage devices. These documents become instantly available to everyone in the company, regardless of their geographical location.
- 20. • Companies are able to store and maintain a tremendous amount of historical data economically, and employees benefit from immediate access to the documents they need.
- 21. • Systems Storing data is only a benefit if that data can be used effectively. Progressive companies use that data as part of their strategic planning process as well as the tactical execution of that strategy.
- 22. • Management Information Systems (MIS) enable companies to track sales data, expenses and productivity levels. The information can be used to track profitability over time, maximize return on investment and identify areas of improvement.
- 23. • Managers can track sales on a daily basis, allowing them to immediately react to lower-than-expected numbers by boosting employee productivity or reducing the cost of an item.
- 24. • Customer Relationship Management (CRM) systems capture every interaction a company has with a customer, so that a more enriching experience is possible.
- 25. • If a customer calls a call center with an issue, the customer support representative will be able to see what the customer has purchased, view shipping information, call up the training manual for that item and effectively respond to the issue.
- 27. • 1. Globalization • 2. Communication • 3. Cost effectiveness • 4. Bridging the cultural gap • 5. More time • 6. Creation of new jobs
- 29. • While information technology may have streamlined the business process it has also created job redundancies, downsizing and outsourcing. This means that a lot of lower and middle level jobs have been done away with causing more people to become unemployed.
- 30. • Though information technology may have made communication quicker, easier and more convenient, it has also bought along privacy issues. From cell phone signal interceptions to email hacking, people are now worried about their once private information becoming public knowledge.
- 31. • Industry experts believe that the internet has made job security a big issue as since technology keeps on changing with each day. This means that one has to be in a constant learning mode, if he or she wishes for their job to be secure.
- 32. • While information technology may have made the world a global village, it has also contributed to one culture dominating another weaker one. It is now argued that US influences how most young teenagers all over the world now act, dress and behave.
- 33. • Languages too have become overshadowed, with English becoming the primary mode of communication for business and everything else.