Sales Deck Maxis introduction new slides
- 1. Maxis Confidential Maxis Confidential Maxis Introduction 1 Maxis Confidential
- 2. Maxis Confidential Maxis Confidential 2 Our story Brand Promise Always be ahead All-ways Connected 5G | 4G | Fibre | Solutions Network Supported by Credibility Pillars Maxis is committed to empowering all Malaysians to always be ahead. And this is articulated in our 2022 brand campaign called: RANGKAIAN KITA, RANGKAIAN MALAYSIA Technology agnostic (mobile AND fixed connecivity) Ready to enable Digital Solutions & Capabilities 24-7 Service& Support “RangkaianKita Rangkaian Malaysia” is our commitmentto serve all Malaysians. Maxis uniquely offers all-ways connected to our customers,bothconsumers and enterprise. All-ways connected is only possible if we are a single all-Maxis community - as one company one community, one rangkaian.
- 3. Maxis Confidential Maxis Confidential 3 Maxis is a top-10 listed company on KLSE >24% of our shareholding held by EPF, PNB, KWAP Top 10 Shareholders BGSM Key Government Shareholders Cornerstone EPF Amanah Saham Bumiputera Kumpulan Wang Persaraan (Diperbadankan) Urusharta Jamaah Sdn Bhd Amanah Saham Malaysia 2 - Wawasan Amanah Saham Malaysia 3 Vanguard Emerging Markets Stock Index Fund % Prulink Equity Fund State Street Bank & Trust Company 1 2 3 4 5 6 7 8 9 10 62.32% 11.94% 8.05% 1.46% 1.28% 0.78% 0.54% 0.49% 0.46% 0.65% EPF PNB KWAP PNB 11.99% 10.66% 1.52% 24.17% Total PNB
- 4. Maxis Confidential Maxis Confidential Maxis has contributed significantly to the nation 0.2 18.1 0.9 5.5 11.5 GST Withholding tax Total Taxes SST Corporate Tax 7.3 10.4 3.1 USP Contribution Spectrum Fees Total Contribution under CMA EPF PNB 2.4 LTH 0.6 0.4 KWAP Total Dividends (Gov’t) 3.0 6.4 RM10.4B Contribution to MCMC RM’B (1995-2021) RM18.1B Tax Contributionto Government RM’B (1995-2021) RM6.4B Dividends Paid to Government-Linked Institutions RM’B (2005-2021) RM27.7B CapitalExpenditure Invested RM’B (1995-2021) 1995-2000 2011-2015 2016-2020 2001-2005 5.2 5.0 2006-2010 5.1 6.8 1.5 2021 Total Capex 4.1 27.7 4
- 5. Maxis Confidential Maxis Confidential We represent a New Maxis Powering Digital Malaysia PropelMalaysia organisations of all sizes to succeed in the new digital economy Innovating Converged Network One-stop ICT Transformation Partner Ecosystem Orchestrator Insight-led with Industry Knowledge Malaysia’s #1 mobile telco, now innovating in fixed network with intelligent converged network Trusted, end-to-end service providerfor digital and ICT transformation journey Collaboration is at the essenceof what we do We have thoroughly scanned global and local market to form strategic relationships with ecosystem partners, and now provide that access to Maxis customers Tailor Maxis technology and network to customers’industry context for solving their specificproblems We hope to share knowledge from Maxis’ own digital transformation to help customers accelerate their progress Maxis IntelligentNetwork Maxis Converged Offering Maxis Industry Solutions - Maxis Service - Insights – Consultancy– Transformation– Managed Services ONE-STOP PARTNER Supporting the National broadband connectivity plan JENDELA Enabling high skilled jobs and access to smarttechnologies INDUSTRY 4.0 Highestinvestmentin fixed network in Malaysia in 2019 1ST Programmable Network in Malaysia RM1.2B 5 DIGITAL READINESS INDEX Helping businesses assess their digital readiness with DRIinteractive tool
- 6. Maxis Confidential Maxis Confidential 6 More than 1,300 VSAT-linked base stations (vs 1100 End’ 21) More than 25,000 KM Fibrefor transmission Access to morethan 6 Million premises passed by fibre (vs 5.5mEnd’ 21) Firsttelecommunication company in Malaysia to be ISO 9001 certified for quality management system 4.7 BillionGB data ran through our network in 2021 94% 4G coverage nationwide (vs 93% End’ 21) >RM27 Billioncapex invested in our Rangkaian Maxis past 26 years and a further ~RM1 Billionto be invested in 2022 More than 750k homes/premises connected by Maxis Fibre and WBB 11Technical Operations Centres across thecountry More than 10,000 mobile basestations (9962 LTEsites) More than 10 Million mobile customers Catalyzing Digital Transformation through Extensive Converged Connectivity
- 7. Maxis Confidential Maxis Confidential 7 Planned fibre reachability through own fibre build (estimation) • Maxis is committed to invest significantly in building fibre and upgrading our infrastructure to support JENDELA’s aspiration and our own Converged ambitions. • On top of that, we are also leveraging on USP fund and supporting government initiatives through tenders. • At the same time, Maxis already has access to more than 5.5 mil homes through access seeking arrangement. Maxis is also a fibre builder and an access seeker, bringing reliable and high-quality fixed connectivity to businesses and Malaysians • >RM1 billion in investment over the next 3 years • >800k premise pass over the next 3 years
- 8. Maxis Confidential Maxis Confidential Extending Mobile Network Leadership Fixed Network Excellence CONSISTENTLYHIGH NETWORK INVESTMENTS RM1.2B in 2021; our 5G ready network lays the foundation for next- gen enterprise services BEST CONNECTION WHEREVER YOU ARE converged access technologies across Mobile, Fixed, Wi-Fi, Satellite, Microwave, NB-IOT Flexible, transparent and as-a-service Allowing businesses to gain cost efficiency & make better, more informed decisions Bandwidth on Demand + Usage Based Internet 1st pay-per-use DIA with flexible, secure, and reliable connectivity that scales with the business Nationwide Reach ~20,000km+ fibre backhaul, >100,000 own built premises, access agreements with TM, Sacofa, CTS and Allo Fastest & Widest 4G LTE For 4 consecutive years measured by MCMC, cover 94% population 5G capable since 2019 Enabling fibre-like speed, ultra low latency & new applications Malaysia’s First Programmable Network MEF 3.0 certified with real-time network automation and intelligent insights Malaysia First commercial NB-IOT dedicated network for IoT devices with low power & long battery life 8 Unparalleled mobile network is now combined with our software-defined fixed network to create the foundation for Maxis Programmable Network
- 9. Maxis Confidential Maxis Confidential Drive cloud partnerships Hybrid Cloud Private Cloud Public Cloud Make the IoT Market IoT offerings E.g. Connectivity, fleet management,asset tracking, smartindustry solutions Double down on Fixed Voice (VoIP, SIP) Data (MPLS, DIA) SDN/ SD-WAN Grow from the mobile core Roaming eSMS Devices Expand Digital Business Portfolio eCommerce Analytics Payments Turbocharge Managed Services Managed Network Managed Security Managed IT Bundles World class mobile connectivity solutions Robust fixed connectivity with best-in-class SLAs End-to-end management and protection of ICT set-up Sophisticated IoT solutions to advance business productivity Secure cloud infrastructure to allow scalability of businesses Innovative digital solutions to help businesses advance Mobile Connectivity Fixed Connectivity Managed Services IoT Cloud Digital Solutions RM2.5 – 3 bil RM4 – 4.5 bil RM6 – 7 bil RM5 – 6 bil RM3 – 4 bil RM1.5 – 2 bil Maxis estimates of Market Size by end 2023 based on severalindustry reports (RM bil) Accelerating Maxis Converged Solutions Provider strategy and growth via M&A and strategic joint ventures * 2 1 3 4 5
- 10. Maxis Confidential Maxis Confidential 10 Managed Services Enabling enterprises to focus on their businessby managing their ICT infrastructure Managed Network Services | Cybersecurity| UC & Voice IP | Cloud | eCommerce & Retail | Advanced Analytics | IOT, 5G & Private Networks Maxis Converged Offerings Strategic IT Advisory Assess, strategise and plan a digital transformati on roadmap Maxis Programmable Network Infrastructure Modernisation 1 Cyber Security 2 Advanced Analytics 6 Smart Enablement 5 Digital Interactions Hybrid Workspace Retransforming to prepare the organisation for the future Protecting digital and physical assets to operate securely Rethinking the workplace in the new normal Unlocking business value with digital platforms Connecting people and assets to drive intelligent operations Unlocking business value through actionable insights Increased business efficiency, flexibility & resiliency at reduced TCO Greater insights, quicker turnaround, enhanced customer experience Minimised business risks with better cybersecurity posture & practices Increased employee satisfaction, optimised investments across voice & UC Improved business competitiveness, profitability & efficiencies Reduced reliance on manual labor & minimise unplanned downtime 3 4 To stay ahead, enterprises need to be digitally resilient to meet evolving business needs
- 11. Maxis Confidential Maxis Confidential Maxis Converge Network 11 Maxis Confidential
- 12. Maxis Confidential Maxis Confidential POC3 POC3 POC3 POC3 POC3 POC3 POC3 Core Network Layer Transport Layer Distribution Layer Service Layer SLA 99.999% High NetworkResiliency • 1+1 on the Core elements and Fiber diversity to supportHigh SLA Lower Latencyand Scalable • Ableto supportEnterpriseneeds on multiple10Gbps requirement Proactive monitoring • Reportingvia Maxis Business Hub Portal Support All IP-based services • P2P L2VPN,VPLS, L3VPN,MPLS & Internet Access Nationwide Reach • 25,000km+fibrebackhaul,access agreements TM, Sacofa,CTS and Allo. Purposed-Built Network for Managed Services, designed for maximum flexibility and agility Delivering Differentiated Customer Experience with Modernized Enterprise Network
- 13. Maxis Confidential Maxis Confidential Our Converged Offering
- 14. Maxis Confidential Maxis Confidential Maxis Programmable Network 14 Maxis Confidential
- 15. Maxis Confidential Maxis Confidential 5 Maxis Programmable Network Future-proofing business ecosystem with on-demand services and intelligent insights The Maxis ProgrammableNetwork (MPN) is the next evolution of our state-of-the-art, 5G-ready core network infrastructure, designed to give Customer greater control and visibility in how you connect your organization. We’reputting our most advanced network in your hands. Through the Maxis Business Hub, you’llbe able to access a suite of on-demand services, such as bandwidth on demand, to get the services and features you need, whenever you need it. With MPN, connectivity becomes an active partof your business, allowing you to respond quickly to business demands and effectively compete in the digital age. Maxis Programmable Network Security Site Data Centre SD-WAN Cloud CPaaS Internet IoT Services Access
- 16. Maxis Confidential Maxis Confidential Advanced features to cater to customers’ changing needs 16 Bandwidth on demand Usage based internet A.I. Intelligence BOD allows resource optimisation and increase efficiencies to adapt to business requirement. 1st pay-per-use DIA in Malaysia which allows businessesto have more flexibility and cost- efficiencywith changing internet consumption Maxis A.I ensures uninterrupted network with predictive usage,smart routing and distributed response MAXIS PROGRAMMABLE NETWORK High Network Resiliency and uptime of 99.999%, validated by MEF 3.0 certification Maxis Programmable Netw ork
- 17. Maxis Confidential Maxis Confidential Maxis Managed SD-WAN 17 Maxis Confidential
- 18. Maxis Confidential Maxis Confidential 18 SD-WAN for a More Powerful, Flexible Network • Simplifies managementand operations by decoupling the networking hardware from its control mechanism. • Policies and profiles can be automatically propagated throughout the network doing away with manual configurations. • Faster setup of new branches through zero-touch provisioning. Data Plane Control Plane SD-WAN CPE SD-WAN CPE DIA MPLS 4G Maxis Business Fibre SD-WAN Controller MPLS network Cloud Services Internet Branch Office HQ / DC / DR Transport Independence
- 19. Maxis Confidential Maxis Confidential 1 SD-WAN provides signification value to businesses with a digital strategy in mind … • Improves user experience with self-serve capability and on- demand requests • Provides dashboard and visibly across the network • Provides savings on connectivity costs with options for broadband and 4G/LTE to carry traffic vs private networks • Reduces manpower cost to configure network across WAN • Zero touch provisioning resulting in improved productivity • Efficient network operations with centralized management of policy and security • Managed service with streamlined processes • Allows scaling up or down based on customer’s needs • Optimizes traffic through AI routing and self healing • Leverage on Maxis Programmable Network to enable flexibility (BOD, Usage based internet, cloud on ramp and AI) DIGITAL CUSTOMER EXPERIENCE COST SAVINGS EFFICIENT OPERATIONS INTELLIGENT & FLEXIBLE • Fully integrated security with Advanced Security options • End-to-end monitoring of all transport links guarantees best path selection for applications SECURE & RELIABLE Powered by Maxis Programmable Network Maxis Managed SD-WAN
- 20. Maxis Confidential Maxis Confidential 0 Our Value Proposition: Maxis as the END-TO-END Delivery and Service Execution partner • SD-WANas the catalystto re-orientthe organisationtoDigital Products • Providethe flexibility for secured Cloudon Ramp for individual sites • Capabilities to accelerate customer onboarding andmigration • Service Executionpartner for Customer and Technicaloperations • Turnkey delivery of SD-WAN using a Multi-speed development approach • Network and IT capabilities tosupport SD-WANacceleration • Digital serviceportfolio roadmap and features tomaximiserevenues • Strategy to maximise platformEcosystemstrategy BUSINESS OUTCOMES OPERATING MODEL TRANSFORMATION SERVICE EXECUTION SD-WAN PRODUCT ACCELERATION VISION AND ROADMAP • Accelerateprogramdelivery andbenefitsrealisation • Platformand roadmap to evolve toricher set of Virtual Network Services • Highdegree of customer experience fromlaunch • Ready operations tosupport SD-WAN andextendedscenarios
- 21. Maxis Confidential Maxis Confidential 21 Managed WAN – Our Experience 01 03 06 04 02 05 Bank Negara Malaysia Total Back haul connectivity solutions for operating sites with DWDM and MPLS VPN. SD-WAN solutions for core sites nationwide Provisioning of SD-WAN solutions for 77 corporate sites and water treatment plants across Johor Shell Malaysia Deployment of SD-WAN Converged Solutions connecting 1000+ retail stations nationwide Nationwide Internet Access Connectivity for Group internal offices Converged SD-WANsolutions for offices and branches nationwide Maxis Showcase
- 22. Maxis Confidential Maxis Confidential Managed SD-WAN Plan Design & Architecture 22 Maxis Confidential
- 23. Maxis Confidential Maxis Confidential Maxis Confidential 23 BizFibe DIA MPLS 4G Traditional WAN Routers Data Plane Traditional WAN Routers BEFORE SD-WAN HQ / DC / DR Branch Office TRADITIONAL WAN (Connectivity) Biz Fibre DIA MPLS 4G SD-WAN CPE SD-WAN CPE Data Plane Control Plane MPLS MPLS netw ork Inter net Cloud Servic es Branch Office HQ / DC / DR AFTER SD-WAN SD-WAN Controller ! Increased security threats to the network which could paralyze business continuity Rigid networkarchitecture & poor visibility due to manual, time-consuming & error- prone configuration & operations Pain points Consolidatemultiple services with SingleMgmt Dashboard to simplify ICT architecture and ease of mgmt Value to PNS & SUK Understanding PNS & BPM Challenges Through Current Traditional Network Secure, efficient & sustainable operations due to smarter, faster & secure distribution of policies across networks Reduced IT complexity & increase visibility through network virtualization over Maxis’ managed service Cost savings by combining multiple WANs into a single WAN, equipped with tools for automation. Budgetary Constraints in using traditional WANs to backhaul traffic & application hardware Complex Infra Design andIT Asset which requires multi- expertise and work scope to manage, support and maintainance
- 24. Maxis Confidential Maxis Confidential High Level SD-WAN Network Diagram for PNS & SUK BPM ICT Network MPLS (L2/L3) SD-WAN Disaster Recovery Center SLA from 99.7% (1+0) ( Proposed SD-WANintegration ) Headquarter /Datacenter SLA 99.9% (1+1) Remote Branches SLA from 99.3% (1+1) Centralized Management Controller Point-To-Point 99.7% (1+0) SLA 99.7% (1+0) ProposeHigh-LevelSD-WANDesign for: PWN- 65 sites JAIS - 11 sites BPM - 11 sites DIA or
- 25. Maxis Confidential Maxis Confidential 25 High-Level LAN Architecture for PNS & SUK BPM ICT Network Chairman Room Meeting Room Café Lounge Staff Cubical Counter General Area Primary Link Backup Link Maxis Internet Centralized Portal & Cloud Controller Security & SD-WAN Hardware LAN Switches Indoor Wireless AP Outdoor Wireless AP Smart Camera Legend Maxis Managed Service with End-to-end Security
- 26. Maxis Confidential Maxis Confidential 26 End to End Solution for PNS & SUK BPM ICT Network Security & SD-WAN Wireless LAN Switches Smart Cameras Mobile Device Management Centralized Management Application Visibility& Control High Availability& Failover Quality of Service Next Gen Firewall Content Filtering AdvancedAnalytics Secure Device Management
- 27. Maxis Confidential Maxis Public Maxis Operational Excellence 27 Maxis Confidential
- 28. Maxis Confidential Maxis Public C Customer Onboarding & Activation 1 Ongoing Maintenance 3 Migration Service 2 SERVICE DESCRIPTION Network engineering design and associated services to deliver the SD-WANsolution that meets the requirements of the customer. KEY OUTCOMES • Customer Requirements capture • Customer Solution Design • Network Architecture Design • Detailed Network design • Proof of Concepts for selected customers • Implementation & Testing of SD-WAN services • Transition to Assurance post activation SERVICE DESCRIPTION Service to migrate full customer applications from “legacy” network to new SD-WANnetwork. KEY OUTCOMES • Data gathering (physical inventory, logical inventory, tunnels, applications, etc.) • Assign Technical Specialists for MOE IT as part of migration process • Site migration prioritization analysis • Migration playbook (as-is, to-be, GANTT, cut over plan, on site work, etc.) • Customer Status and Migration readout SERVICE DESCRIPTION A professional service to monitor and manage the customer’s network and the SD-WAN solution platform. KEY OUTCOMES • Service Monitoring & alarm management • Maintenance of SD-WAN Network • SD-WAN service desk (post Client triage) • Monthly reporting : BW utilization, traffic shaping, software analysis, application BW usage, firewall analysis and routing review • Tier 3 escalation (as appropriate) M A N A G E D S D WA N S E R V I C E SERVICE ASSURANCE Ensuring Customers Always On SERVICE DESIGN & DELIVERY Accelerating Order-to-Activated Services Design Testing ONBOARDING & MIGRATION SERVICES Delivery Monitoring & Alarm Management Integrated Service Desk (L1) L2/L3 Management, Resolution MAINTENANCE SERVICES 28 Programmatic Managed Service Approach for Customer’s peace of mind Maxis Confidential
- 29. Maxis Confidential Maxis Public Our Solutions and Services Managed Internet & Gateway QoS, SLA, Hybrid, On-Demand Managed WAN & SDWan Multi-points , Hybrid, QoS, Inter/intranet Managed Network & Infra Design, Build & Maintenance Managed NOC + SOC 24/7 monitoring, detection, respond and report Managed Data Services Managed SOC 24/7 monitoring, Network and Firewall, Security Incident & Event Manager Managed End Point Security IoT & end device protection. Network or cloud Managed Penetration Test Web Application test Mobile application test Network test Managed Insight Application QoS, SLA Data Visibility Report, Network Visibililty Report Network Recources Planning And Control Traffic Utilization and Analysis Managed Security Services Visual & Data for Analytics & Insights Visibility on applications performance
- 30. Maxis Confidential Maxis Public Maxis NationwideOperation Centre Service Operation Center - Customer Experience Management
- 31. Maxis Confidential Maxis Public Q&A / Brainstorming Sessions Next Course of actions 31 Maxis Confidential
- 32. Maxis Confidential Maxis Confidential Thank You 32 Maxis Confidential