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Opportunity for Innovation
Insider
The
i4
IntroStrategic
Planning
Don't let this be a lesson you refuse to learn, and strange situations will be a part
of your life, no matter how much you may try to protect yourself from it
Coping with Change
Changes are never far from our door
Change isn't easy but, it often provides an opportunity to grow in life.. You can cope with it!
Life is full of unexpected surprises
The Major key
toCoping with Change ..
Is accepting the
REALITY of change
Sales
C1
Maker
SalesBasics
C1Well Organized
Sales people have a keen ability to break things down
into smaller steps and organize a plan of action
They know how to analyze what their goal is
Sales people have a keen ability to break things down
In what order
the steps need
to be in order to
reach that
goal
SalesBasics
C1Positive Self Image
Always think Green
Having the attitude that they can
do just about anything that they
put their mind to is usually very
common among sales people
Having the attitude that they can do just about anything that they put
their mind to is usually very common among sales people
“ They rarely allow negatives that are either
spoken to them or about them to effect
what they are trying to accomplish “
They know who they are and
what they are capable of doing
SalesExcellence
The Five Types of Customers
Who are our best customers?
In the Retail Industry it seems as though we are constantly trying to find a new Customers
Most of us are obsessed with making sure our advertising, displays, and pricing to attract new Customers
This focus on pursuing new customers is necessary
But.. At the same time it can wind up hurting us, therefore
our focus really should be on the 20% percent of our
customers who currently are our best customers
Tricks
Sales
C2
Assure them they're making the right decision,
and risk nothing by taking you up on your offer
SalesTricks
t4Show Them There’s No Risk
Take away any doubts in your potential customer's mind
“ My dearest Customer; but if you feel you can't follow my plan,
or just don't want to, then simply within 14 days return my package
– keeping your money and I'll give you a 100% no questions refund “
P.S. Of course this way is
Risky, you can’t use it too much
to avoid the Returns
But it’s a still a way to build
the rapport with our customer
and grantee they trust
Experience
Sharing
C3
How You Can Increase your Sales?
Sharing
Experience
Vodafone Easy P.O.S
‫بيحصل‬ ‫اللي‬ ‫للمزايا‬ ‫باإلضافة‬ ‫فودافون‬ ‫من‬ ‫نظام‬ ‫وأفضل‬ ‫أسهل‬ ‫فعال‬ ‫إيزى‬ ‫نظام‬‫عليها‬
‫إيزى‬ ‫خط‬ ‫صاحب‬,‫مع‬‫ألنك‬ ‫يخلص‬ ‫رصيد‬ ‫وال‬ ‫شحن‬ ‫كروت‬ ‫هم‬ ‫تحملش‬ ‫ما‬ ‫إيزى‬ ‫فودافون‬
‫نظام‬ ‫على‬‫خط‬‫ما‬ ‫وإختار‬ ‫براحتك‬ ‫إتكلم‬‫بين‬50, 150, 250‫جنية‬‫قيمة‬ ‫الشهر‬ ‫آخر‬ ‫وإدفع‬
‫إستهالكك‬‫إليها‬ ‫مضاف‬15%‫ضريبة‬.
‫يعني‬‫إستهلكت‬ ‫لو‬100‫جنيه‬‫فاتورة‬ ‫هتدفع‬ ‫وإنترنت‬ ‫ورسائل‬ ‫مكالمات‬115‫جنيه‬
‫يوم‬ ‫بتنزل‬ ‫الفاتورة‬1‫أو‬16‫يوم‬ ‫حتي‬ ‫للدفع‬ ‫فرصة‬ ‫قدامك‬ ‫وبيكون‬ ‫الجديد‬ ‫الشهر‬ ‫في‬17
‫الشهر‬ ‫نفس‬ ‫من‬.
‫الرصيد‬ ‫من‬ ‫وتتكلم‬ ‫عادي‬ ‫تشحن‬ ‫تقدر‬ ‫الضريبة‬ ‫موضوع‬ ‫عاجبك‬ ‫مش‬ ‫لو‬ ‫طيب‬
‫تستخدم‬ ‫تقدر‬ ‫يخلص‬ ‫الرصيد‬ ‫ولما‬50‫أو‬150‫أو‬250‫جنيه‬‫إختيارك‬ ‫حسب‬.
‫العالى‬ ‫إستهالكك‬ ‫حاله‬ ‫فى‬ ‫وان‬ ‫فودافون‬ ‫لبرنامج‬ ‫لإلنضمام‬ ‫فرصة‬ ‫ليك‬ ‫إن‬ ‫غير‬ ‫ده‬.
‫وكمان‬‫هتاخد‬USB‫فودافون‬‫حاله‬ ‫فى‬ ‫إيزي‬ ‫على‬ ‫إشتراكك‬ ‫من‬ ‫شهرين‬ ‫بعد‬ ‫هدية‬
‫اإلحتياطى‬ ‫للرصيد‬ ‫إستهالكك‬‫بإجمالى‬100‫جنية‬‫أكتر‬ ‫أو‬.
Shared by
Gamila Mamdouh
Shoubra
Elkhalafawy Team
How You Can Increase your Sales?
Sharing
Experience
Why Vodafone Easy?
‫أعلى‬ ‫ضريبتها‬ ‫شكرا‬ ‫سلفنى‬ ‫خدمة‬ ‫تكون‬ ‫لما‬‫من‬20%"‫يستلف‬ ‫العميل‬ ‫يعنى‬9‫جنيه‬
‫ويرجعهم‬12‫جنيه‬"‫يستلف‬ ‫وإيزى‬10‫جنيه‬‫ويرجعهم‬11.5‫يبقى‬ ‫جنيه‬‫إيزى‬ ‫فودافون‬.
‫خالل‬ ‫ويسدد‬ ‫عاوز‬ ‫هو‬ ‫ما‬ ‫زى‬ ‫يستلف‬ ‫العميل‬ ‫لما‬17‫يوم‬‫نظام‬ ‫زى‬ ‫شحنه‬ ‫أول‬ ‫مع‬ ‫مش‬
‫الكارت‬..‫إيزى‬ ‫فودافون‬ ‫يبقى‬.
‫إسمه‬ ‫نظام‬ ‫فى‬ ‫يكون‬ ‫لما‬"‫إيزى‬ ‫هدايا‬ ‫برنامج‬"‫إسمه‬ ‫برنامج‬ ‫ومفيش‬"‫الكارت‬ ‫هدايا‬"‫يبقى‬
‫إيزى‬ ‫فودافون‬.
‫بتكون‬ ‫برسوم‬ ‫الهدية‬ ‫فإستبدال‬ ‫الكارت‬ ‫نظام‬ ‫عكس‬ ‫على‬ ‫ببالش‬ ‫هداياه‬ ‫إيزى‬ ‫هدايا‬ ‫برنامج‬
‫الرسالة‬ ‫فى‬ ‫موجودة‬.
‫بعد‬ ‫هدية‬ ‫فى‬ ‫يكون‬ ‫لما‬‫شهرين‬USB‫ببالش‬‫إن‬ ‫حال‬ ‫فى‬‫تمنه‬175‫جنية‬‫بشرط‬ ‫بالخط‬
‫بإجمالى‬ ‫فاتورتين‬100‫جنيه‬..‫إيزى‬ ‫فودافون‬ ‫يبقى‬.
‫الزنقه‬ ‫وقت‬ ‫منه‬ ‫بتستلف‬ ‫إحتياطى‬ ‫رصيد‬ ‫معاك‬ ‫يكون‬ ‫لما‬..‫إيزى‬ ‫فودافون‬ ‫يبقى‬.
‫لما‬‫عندك‬ ‫يكون‬ADSL‫وتستنى‬ ‫تشحن‬ ‫ما‬ ‫وبدل‬2828‫يسحب‬‫فترة‬ ‫قدامك‬ ‫يبقى‬ ‫الرصيد‬
‫سماح‬17‫يوم‬‫وكروت‬ ‫فورى‬ ‫ماكينات‬ ‫زى‬ ‫أسهل‬ ‫بطرق‬ ‫بتدفع‬ ‫وكمان‬ ‫تسدد‬ ‫عشان‬
‫فودافون‬ ‫فروع‬ ‫طريق‬ ‫وعن‬ ‫الشحن‬.. "‫إيزى‬ ‫فودافون‬ ‫يبقى‬.
‫ببالش‬ ‫كاش‬ ‫فودافون‬ ‫خدمه‬;)
Shared by
Gamila Mamdouh
Shoubra
Elkhalafawy Team
Ideas
Generator
C4
Because Everybody
Have the Opportunity to CREATE
“Transfer-llino”
IdeasGenerator
If you have I-phone and your charge indicator is 90% and my
I-phone is about to die, you can transfer me some of your battery charge through
a cable or through the Wi-Max Technology as a example
Solve the smart phones batteries problem
and for the emergence situations
Creative thinking!
Idea Objective
Maybe it’s not a logic but it can be done; anything is possible!
Because Everybody
Have the Opportunity to CREATE
IdeasGenerator
Moatazbellah.bahig@vodafone.com
MoatazBellah Magdi
MIZOLLINO
Your ideas and suggestions will be post
in the next issue from our insider
Please keep sending me you
Wonderful Ideas
People
Recognition
C5
Heroes Of The Month
& Retail Champs
People
Recognition February
March Heroes Of The Month
Coming Soon
Certificate of Appreciation
Heroes of the Month
Heba Mahmoud-Ibrahim
Damietta Kornish Store
In appreciation of your outstanding sales
performance in February 2014
Thank You
Company Rank 1
Achievement 331%
Certificate of Appreciation
Heroes of the Month
Ramy ElSeufy
Shoubra Store
In appreciation of your outstanding sales
performance in February 2014
Thank You
Company Rank 2
Achievement 291%
Certificate of Appreciation
Heroes of the Month
Shady AbdelFattah-ElGaly
Miami Store
In appreciation of your outstanding sales
performance in February 2014
Thank You
Company Rank 3
Achievement 261%
Certificate of Appreciation
Heroes of the Month
Nelly ElLaimouni
Miami Store
In appreciation of your outstanding sales
performance in February 2014
Thank You
Company Rank 4
Achievement 234%
Certificate of Appreciation
Heroes of the Month
Andrew Ghaly
Miami Store
In appreciation of your outstanding sales
performance in February 2014
Thank You
Company Rank 5
Achievement 233%
All the Success
MoatazBellah Magdi

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Sales insider issue 4

  • 2. IntroStrategic Planning Don't let this be a lesson you refuse to learn, and strange situations will be a part of your life, no matter how much you may try to protect yourself from it Coping with Change Changes are never far from our door Change isn't easy but, it often provides an opportunity to grow in life.. You can cope with it! Life is full of unexpected surprises The Major key toCoping with Change .. Is accepting the REALITY of change
  • 4. SalesBasics C1Well Organized Sales people have a keen ability to break things down into smaller steps and organize a plan of action They know how to analyze what their goal is Sales people have a keen ability to break things down In what order the steps need to be in order to reach that goal
  • 5. SalesBasics C1Positive Self Image Always think Green Having the attitude that they can do just about anything that they put their mind to is usually very common among sales people Having the attitude that they can do just about anything that they put their mind to is usually very common among sales people “ They rarely allow negatives that are either spoken to them or about them to effect what they are trying to accomplish “ They know who they are and what they are capable of doing
  • 6. SalesExcellence The Five Types of Customers Who are our best customers? In the Retail Industry it seems as though we are constantly trying to find a new Customers Most of us are obsessed with making sure our advertising, displays, and pricing to attract new Customers This focus on pursuing new customers is necessary But.. At the same time it can wind up hurting us, therefore our focus really should be on the 20% percent of our customers who currently are our best customers
  • 8. Assure them they're making the right decision, and risk nothing by taking you up on your offer SalesTricks t4Show Them There’s No Risk Take away any doubts in your potential customer's mind “ My dearest Customer; but if you feel you can't follow my plan, or just don't want to, then simply within 14 days return my package – keeping your money and I'll give you a 100% no questions refund “ P.S. Of course this way is Risky, you can’t use it too much to avoid the Returns But it’s a still a way to build the rapport with our customer and grantee they trust
  • 10. How You Can Increase your Sales? Sharing Experience Vodafone Easy P.O.S ‫بيحصل‬ ‫اللي‬ ‫للمزايا‬ ‫باإلضافة‬ ‫فودافون‬ ‫من‬ ‫نظام‬ ‫وأفضل‬ ‫أسهل‬ ‫فعال‬ ‫إيزى‬ ‫نظام‬‫عليها‬ ‫إيزى‬ ‫خط‬ ‫صاحب‬,‫مع‬‫ألنك‬ ‫يخلص‬ ‫رصيد‬ ‫وال‬ ‫شحن‬ ‫كروت‬ ‫هم‬ ‫تحملش‬ ‫ما‬ ‫إيزى‬ ‫فودافون‬ ‫نظام‬ ‫على‬‫خط‬‫ما‬ ‫وإختار‬ ‫براحتك‬ ‫إتكلم‬‫بين‬50, 150, 250‫جنية‬‫قيمة‬ ‫الشهر‬ ‫آخر‬ ‫وإدفع‬ ‫إستهالكك‬‫إليها‬ ‫مضاف‬15%‫ضريبة‬. ‫يعني‬‫إستهلكت‬ ‫لو‬100‫جنيه‬‫فاتورة‬ ‫هتدفع‬ ‫وإنترنت‬ ‫ورسائل‬ ‫مكالمات‬115‫جنيه‬ ‫يوم‬ ‫بتنزل‬ ‫الفاتورة‬1‫أو‬16‫يوم‬ ‫حتي‬ ‫للدفع‬ ‫فرصة‬ ‫قدامك‬ ‫وبيكون‬ ‫الجديد‬ ‫الشهر‬ ‫في‬17 ‫الشهر‬ ‫نفس‬ ‫من‬. ‫الرصيد‬ ‫من‬ ‫وتتكلم‬ ‫عادي‬ ‫تشحن‬ ‫تقدر‬ ‫الضريبة‬ ‫موضوع‬ ‫عاجبك‬ ‫مش‬ ‫لو‬ ‫طيب‬ ‫تستخدم‬ ‫تقدر‬ ‫يخلص‬ ‫الرصيد‬ ‫ولما‬50‫أو‬150‫أو‬250‫جنيه‬‫إختيارك‬ ‫حسب‬. ‫العالى‬ ‫إستهالكك‬ ‫حاله‬ ‫فى‬ ‫وان‬ ‫فودافون‬ ‫لبرنامج‬ ‫لإلنضمام‬ ‫فرصة‬ ‫ليك‬ ‫إن‬ ‫غير‬ ‫ده‬. ‫وكمان‬‫هتاخد‬USB‫فودافون‬‫حاله‬ ‫فى‬ ‫إيزي‬ ‫على‬ ‫إشتراكك‬ ‫من‬ ‫شهرين‬ ‫بعد‬ ‫هدية‬ ‫اإلحتياطى‬ ‫للرصيد‬ ‫إستهالكك‬‫بإجمالى‬100‫جنية‬‫أكتر‬ ‫أو‬. Shared by Gamila Mamdouh Shoubra Elkhalafawy Team
  • 11. How You Can Increase your Sales? Sharing Experience Why Vodafone Easy? ‫أعلى‬ ‫ضريبتها‬ ‫شكرا‬ ‫سلفنى‬ ‫خدمة‬ ‫تكون‬ ‫لما‬‫من‬20%"‫يستلف‬ ‫العميل‬ ‫يعنى‬9‫جنيه‬ ‫ويرجعهم‬12‫جنيه‬"‫يستلف‬ ‫وإيزى‬10‫جنيه‬‫ويرجعهم‬11.5‫يبقى‬ ‫جنيه‬‫إيزى‬ ‫فودافون‬. ‫خالل‬ ‫ويسدد‬ ‫عاوز‬ ‫هو‬ ‫ما‬ ‫زى‬ ‫يستلف‬ ‫العميل‬ ‫لما‬17‫يوم‬‫نظام‬ ‫زى‬ ‫شحنه‬ ‫أول‬ ‫مع‬ ‫مش‬ ‫الكارت‬..‫إيزى‬ ‫فودافون‬ ‫يبقى‬. ‫إسمه‬ ‫نظام‬ ‫فى‬ ‫يكون‬ ‫لما‬"‫إيزى‬ ‫هدايا‬ ‫برنامج‬"‫إسمه‬ ‫برنامج‬ ‫ومفيش‬"‫الكارت‬ ‫هدايا‬"‫يبقى‬ ‫إيزى‬ ‫فودافون‬. ‫بتكون‬ ‫برسوم‬ ‫الهدية‬ ‫فإستبدال‬ ‫الكارت‬ ‫نظام‬ ‫عكس‬ ‫على‬ ‫ببالش‬ ‫هداياه‬ ‫إيزى‬ ‫هدايا‬ ‫برنامج‬ ‫الرسالة‬ ‫فى‬ ‫موجودة‬. ‫بعد‬ ‫هدية‬ ‫فى‬ ‫يكون‬ ‫لما‬‫شهرين‬USB‫ببالش‬‫إن‬ ‫حال‬ ‫فى‬‫تمنه‬175‫جنية‬‫بشرط‬ ‫بالخط‬ ‫بإجمالى‬ ‫فاتورتين‬100‫جنيه‬..‫إيزى‬ ‫فودافون‬ ‫يبقى‬. ‫الزنقه‬ ‫وقت‬ ‫منه‬ ‫بتستلف‬ ‫إحتياطى‬ ‫رصيد‬ ‫معاك‬ ‫يكون‬ ‫لما‬..‫إيزى‬ ‫فودافون‬ ‫يبقى‬. ‫لما‬‫عندك‬ ‫يكون‬ADSL‫وتستنى‬ ‫تشحن‬ ‫ما‬ ‫وبدل‬2828‫يسحب‬‫فترة‬ ‫قدامك‬ ‫يبقى‬ ‫الرصيد‬ ‫سماح‬17‫يوم‬‫وكروت‬ ‫فورى‬ ‫ماكينات‬ ‫زى‬ ‫أسهل‬ ‫بطرق‬ ‫بتدفع‬ ‫وكمان‬ ‫تسدد‬ ‫عشان‬ ‫فودافون‬ ‫فروع‬ ‫طريق‬ ‫وعن‬ ‫الشحن‬.. "‫إيزى‬ ‫فودافون‬ ‫يبقى‬. ‫ببالش‬ ‫كاش‬ ‫فودافون‬ ‫خدمه‬;) Shared by Gamila Mamdouh Shoubra Elkhalafawy Team
  • 13. Because Everybody Have the Opportunity to CREATE “Transfer-llino” IdeasGenerator If you have I-phone and your charge indicator is 90% and my I-phone is about to die, you can transfer me some of your battery charge through a cable or through the Wi-Max Technology as a example Solve the smart phones batteries problem and for the emergence situations Creative thinking! Idea Objective Maybe it’s not a logic but it can be done; anything is possible!
  • 14. Because Everybody Have the Opportunity to CREATE IdeasGenerator Moatazbellah.bahig@vodafone.com MoatazBellah Magdi MIZOLLINO Your ideas and suggestions will be post in the next issue from our insider Please keep sending me you Wonderful Ideas
  • 16. Heroes Of The Month & Retail Champs People Recognition February March Heroes Of The Month Coming Soon
  • 17. Certificate of Appreciation Heroes of the Month Heba Mahmoud-Ibrahim Damietta Kornish Store In appreciation of your outstanding sales performance in February 2014 Thank You Company Rank 1 Achievement 331%
  • 18. Certificate of Appreciation Heroes of the Month Ramy ElSeufy Shoubra Store In appreciation of your outstanding sales performance in February 2014 Thank You Company Rank 2 Achievement 291%
  • 19. Certificate of Appreciation Heroes of the Month Shady AbdelFattah-ElGaly Miami Store In appreciation of your outstanding sales performance in February 2014 Thank You Company Rank 3 Achievement 261%
  • 20. Certificate of Appreciation Heroes of the Month Nelly ElLaimouni Miami Store In appreciation of your outstanding sales performance in February 2014 Thank You Company Rank 4 Achievement 234%
  • 21. Certificate of Appreciation Heroes of the Month Andrew Ghaly Miami Store In appreciation of your outstanding sales performance in February 2014 Thank You Company Rank 5 Achievement 233%