Salesforce

Salesforce Developer and Admin Professional Competency Development Program
We focus on delivering Role-Specific training rather than Product based Training
ZaranTech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 1
5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266
Course Title: Business Analyst Competency Development Program
Course Duration: 45 hours Training
Training Materials: All attendees would receive
 Training presentation of each session,
 Source Code for examples covered.
Training Format: This course is delivered as a highly interactive session, with extensive live examples. This
course is delivered in Online using Web and Audio Conferencing.
What will you learn?
The J2EE/JEE Training uses best practices and guidelines from Java Community Process (JCP®
). The trainincontent
Salesforce Developer and Admin Training
Course Duration: 40-45 hours + Live Case
Studies + Assignments after every session
Timings: Weekdays & Weekends (after work hrs)
Mode of Training: Online
How Are We Different?
 We just don’t teach Salesforce Concepts but we share our real-time implementation experiences
to get the audiences ready to face customers and Implement Solutions.
 We don’t make Salesforce Developer but we make them Complete & Full-fledged Salesforce
Consultants by training them on Development, Administration & Application Design with Project
based real-time scenarios and several Case Studies for practice
 Our faculties are not just technical developers or trainers; they are industry experts and
consultants for fortune 500 companies who are highly capable of understanding the business and
know how technology can be closely connected with people and business.
 Our Role-Specific training differs from any other training company in the world
Benefits:
 Quality Course Material & E-books
 24 x 7 Online access to trainers
for Doubts Clarification,
 Project based training with hands on exp.
 Resume Preparation Guidance
 Mock Interviews from Professional
Consultants,
 Marketing one-on-one with a Recruiter
 Real-time Project Documents
 Onsite Job assistance for 1 month
 Special Project training programs for
trained F1 students on OPT or CPT.
Training Highlights:
 Focus on Hands on training
 40-45 hrs. of Assignments, Live Case Studies
 Video Recordings of sessions provided
 One Problem Statement discussed across the
whole training program
 Salesforce Certification Guidance
 Resume prep, Interview Questions provided
 Introduction to SFDC (Sales Force Dot Com)
 Covers Popular Commercial Distribution
 Prerequisites sessions conducted for
participants not knowing Unix, Java Basics
 100% Practical with Mentor Guidance
 Covers All Important SFDC Ecosystem
Products
ZaranTech
LLC

In this training, attendees learn:
Salesforce
1. Configuration
2. Data Utilities
3. Data Modeling
4. Administration
5. Customization
6. Business Logics
7. Reporting & Analytics
8. Visual force
9. APEX
10. AppExchange
11. Integration
12. Development on IDE
Pre-requisites for this training
 Basic Computer Skills and knowledge of IT
Attendees also learn:
1. Resume Preparation Guidelines and Tips
2. Mock Interviews and Interview Preparation Tips attend?
Course Objective:
After the completion of this Course with ZaranTech, you should be able to:
 Understand What & Why of Salesforce Admin, Salesforce Development, Force.com.
 Ability to design Data Model for cloud based applications and architecture.
 Ability to automate Sales and Service processes using Workflows, Approval Processes, Formulas.
 Hands on experience of end-to-end application designing on Force.com Platform.
 Get guidance on the best practices of Force.com App designing
Who should plan on joining?
 Anyone who wants to start his/her career as a Salesforce Administrator / Developer / Consultant.
 Anyone working on technologies which are doing not so good in the market like Mainframes, SAP, Siebel,
Oracle, Java, Microsoft .Net
 Someone who has experience as Business Analyst.
 Fresh BE, BTech, MS students
ZaranTech
LLC

Project Work and Case Study details and Time spent?
 Case Study 1 – Sales Application
About the trainer:
1. 9 years of experience in CRM Implementations.
2. 7 Years of Experience in SFDC Development / Administrator/ Consultation.
3. More than 80 SFDC Implementations done.
4. Trained over 400 students.
5. Corporate Trainer for E&Y, Capgemini, Tata Communications, Deloitte, Genpact, Quinnox.
6. Salesforce Certified Developer, Advanced Developer.
7. Proficient in APEX, Visualforce, Triggers, Classes, IDE, SOQL, SOSL.
8. SFDC Implementation, Automation, Customization, Application Development.
ZaranTech
LLC

Business LogicsCustomizationAdministration
Reporting & Analytics Visual force APEX
Development on IDEIntegrationAppExchange
40 plus Assignments
Case Studies
Certification Guidance
Resumes / Interview Guidance
Mock Interviews (project & technical)
Data UtilitiesConfiguration Data Modeling
Salesforce Developer & Admin
Training Program Roadmap
SFDCRoleBasedTrainingProgram
Enhancements
ZaranTech
LLC

Topics covered:
Sales Force Dot Com (SFDC)
Configuration
 CRM Overview
 Introduction to Cloud Computing
 Salesforce Basics
 Understanding SFDC UI
 Personal Setup
 Reset Person Info ~ Password ~ Security Token
 Understanding Salesforce Editions
 Configuring Company Setup
 Security and Identity Confirmation
Data Utilities
 Creating ~ Editing ~ Deleting: Records
 Mass Data Operations
 Mass Upload ~ Mass Update ~ Mass Delete ~ Mass Transfer
 Exporting Data
 Scheduling Exports
 Data Storage Usage
 Data Loader
Data Modeling
 Introduction to SFDC Components
 Customizing Standard SFDC Components
 Creating Custom SFDC Components
 Understanding Data Structure
 SFDC Data Components – Overview
 Data Relationships
 Lookup Relations
 Master Detail Relationships
 Many to Many Relationship
 Junction Objects
 Creating Field Dependencies
ZaranTech
LLC

Administration
 Converting Leads
 Managing Users
 Managing Roles
 Managing Profiles
 Organization Wide Default
 Defining Sharing Rules
 Field Level Security
 Field Accessibilities
Customization
 Customizing Email Templates
 Creating Email Templates
 Mass Emails
 Introduction to SFDC Home Pages
 Customizing Home Page Layouts
 Creating Custom Home Pages
 Customizing Page Layouts
 Customizing Display - Tabs & Pages
 Customizing Views
 Creating and Managing User Groups
 Creating Service Cloud Console
 Agent Console Tab
Business Logics
 Automation using Formulas
 Defining Validation Rules
 Creating SFDC Flows
 Email Alerts
 Automatic Field Updates
 Assigning Tasks
 Workflow Rules & Approval Processes
 Record Types
 Roll-Up Summary
Reporting & Analytics
 Working with Standard Reports
 Creating reports
 Report Formats
ZaranTech
LLC

 Controlling Report Accessibility
 Scheduling Reports
 Defining Report Types
 Including Charts
 Creating Dashboards
 Dashboard Refreshes
Visual force
 Custom Controllers
 Custom List Controllers
 Controller Extensions
 Overriding Standard Pages
 Using Input Components
 Visualforce Page Blocks
 Creating Email Templates with Visualforce
 Creating VF Pages in IDE
 Configuring Development Mode
 Creating VF Pages in UI
 Standard Controllers
 Standard List Controllers
 Visualforce Forms
 Custom List Controllers
 Adding Interactivity to Pages
 HTML in Visualforce
 CSS in Visualforce
APEX
 Basics - OOPS Concept
 Understanding Classes
 Introduction to APEX
 Data Types
 Variables
 Expressions
 Assignment Statements
 Conditional (If-Else) Statements
 Creating APEX Classes in IDE
 SOSL-Salesforce Object Search Language
 SOQL-Salesforce Object Query Language
 Creating APEX Classes in UI
ZaranTech
LLC

 Creating APEX Triggers in IDE
 Creating APEX Triggers in UI
 Understanding APEX Methods
 Creating Search Layouts
 Creating Test Classes
AppExchange
 Creating Packages
 Deploying Apps to AppExchange
 Introduction to AppExchange
 Installing Apps from AppExchange
Integration
 Creating Force.com Sites
 Creating Customer & Partner Portals
 Distributing Packages
 Deploying Apps to other Org
 Web to Lead
 Uploading Apps

Development on IDE
 Working on Eclipse
 Configuring Force.com IDE
 Creating Force.com Projects
 Working with Metadata Components
Interview Preparation
1. Mock Interviews
2. Interview Preparation Tips
3. Sample Interview Questions
4. How to clear an Interview
ZaranTech
LLC

CASE STUDY # 1 – “Sales Application”
Design the Data Model for the following Client Requirement:
I run an organization that sells blue, red, and green gift boxes. We are targeting stores in shopping malls to use
our gift boxes for gift-wrapping their merchandise. Our sales people call and go store to store at the malls
talking to store owners about our boxes. I need to be able to track their efforts and determine which boxes are
selling. To help the sales efforts, our sales people carry sample boxes that they distribute to store owners that
show some interest. These samples are at a cost to my company so I need to track how many samples they are
giving out. Ultimately, I need to know what my sales folks are doing, which sample boxes they are giving out,
and how they are building our customer base. I also need the following.
1. Track number of visits.
2. Couple of reports around # of visits, gift boxes sold.
3. Whenever a final sale of gift boxes is done, an automated email needs to be sent to their supervisor.
Note: Make assumptions wherever necessary and use custom objects instead of SFDC ones.
ZaranTech
LLC

Salesforce

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