Santosh Gupta New
- 1. Santosh Ramasare Gupta M Mobile +91 9222287422 /9224386081 EMID: sntsh.gpt1@gmail.com Objective:To obtain a challenging position in a corporate and progressive working environment utilizing the proven abilities developed by practical experience with ample opportunities for professional growth based on performance and merit. Profile Snapshot: Goal-oriented professional with MBA in Supply Chain Management offering experience in customer Durable & Retail Operations, Inventory Management, Warehouse Management, Operations planning & Last mile deliveries to customers with organizations of high repute in E-commerce industry. MBA IN SCM 18 YRS. IN WAREHOUSING ,INVENTORY & LOGISTIC MANAGEMENT. BigBasket.com(InnovativeRetailConceptPvtLtdWarehouse Manager Oct-2015 to Till date. E commerce. Express Roadways Pvt Ltd Warehouse Manager Nov-13 to Sep 2015(1.10 Yrs) Drive India Enterprise Solution Ltd (Tata Ent) Warehouse In charge (Jan2010 to Oct 2013)(3.09 Yrs). AFL logistics Pvt Ltd (July 2008 to Dec 2009) (1.04 Yrs) Tele Brands Pvt Ltd (MNC)Mumbai Warehouse in charge (Jun1998toJuly 2008)(10.01 Yrs) E commerce Core Competencies and Skills Strong Leadership attributes. Interpersonal skills. Process driven. Committed to the value of stakeholders. Strong leadership skills including team-building and conflict resolution and management. Skilled in basic computer operations including warehouse software and MS Word, Excel& Power point ERP handle: Baan/SAP /WMS/Flexi Good customer orientation with a strong ability to deal effectively with complaints. AREAS OF EXPERTISE Transportation management, Freight processing, Bar coding, Stock transfers Supply chain management. Process Implementation & Improvement. Project Management. Currently work as the Warehouse Manager in Big Basket.com (Innovative Retail Concept Pvt Ltd as Warehouse Manager, May-2015 to Till date. E commerce Responsibility: Looking after, the operations of express deliveries. Handling the customer complaints and reducing them by applying proper work process. Responsible for improvement in sales figure of the warehouse. Working on the cost part to make to more cost centric store. Tracking the sales details category wise and focusing on the non-performing categories. Finalizing the assortment, setting up the MBQ & maintaining level of QOH. Responsible for the employee training & development, facility layout, security. Implementation of Kaizen & 5’s to improve the process standards. Express Roadways Pvt Ltd client (Petronas Lubricant Pvt Ltd) handle operations (IRA, MIS In bond & Out bond inventory control Leakage decanting activity updated KPI ,SOP,SLA,HSE Tool Box training to driver and Staff.) Responsibility: To ensure warehouse hygiene, safety, security and proper functioning of infrastructure at warehouses. To ensure proper care and handling of inventory in warehouses.
- 2. To understand the schedule of expected inventory arrival, liaise with the vendors and ensure that all appropriate arrangements are made to handle the inventory. Track all inventory arriving at the warehouse. To handling of the Reverse Goods(RTN). Drive India Enterprise Solution Ltd (Tata Enterprise) Warehouse In charge (Jan2010 to Oct 2013) (3.09 Yrs). Taking physical inventories of stock and reconciling variances. Planning the layout of the warehouse. Overseeing all picking, packing and distribution activity. Managing a large team through a number of supervisors. Making sure products are picked and stacked to the highest standards. Resolving customer complaints in a professional manner. Ensuring that delivery vehicles are unloaded and loaded safely. Driving continuous improvement plans to meet productivity targets. Creating a positive, pro-active and team based culture LOGISTIC MANAGEMENT: Doing the overall functioning of process like inbound & Outbound. For casting report for spare Parts requirement from plant & warehouse. Ensuring compliance with legal and safety codes HSE health safety environments, and making attempts to reduce cost of warehousing operations. Leading with the ability to organize, motivate the staff, and take quick and correct decisions in case of problems. OPERATIONS MANAGEMENT: Setting up targets Warehouse Setup, Rollout support, SOP (Standard Operating Procedures) & SLA (Service Level Agreement) targets. Setting out quality standards for various operational areas, ensuring high quality customer experience while adhering to the SLA’s and work processes. WAREHOUSE MANAGEMENT: To fulfill customer's requirement on time with perfection, adding value to overall service and to maintain profitability of the Warehouse. Responsible for achieving 100% customer KPI's. Controlling Inventory & Distribution team in warehouse. Rolling out safety standards for safe working environment. Implementation of Standard Operating Procedures (SOP). Conducted training sessions and updated the team members about the changes in policies and HSE. INVENTORY MANAGEMENT: Ensure accuracy in processing orders/ Job order received from dealer/customer. Monitor FIFO method for issue of material. Ensure timely closing of requisitions & job orders in system. Physical verification of material received from Vendor, physical verification of inventory on daily basis. (Cycle Counting), Reconciliation of records if any discrepancy found. ACADEMIC QUALIFICATIONS : MBA In Supply Chain Management 2012 to 2013 From Global Kaizen Business School Pune. T.Y B com Passed 1996 Mumbai University, HSC Passed 1993 Mumbai University. PERSONAL DETAILS: DOB:18Aug1975.Add:306 A Varad Vinayak Apt,Nr.Water tank Kongaon 421311 Kalyan: Language: English, Hindi, Marathi.(Excellent in writing and speaking)