SAP Solution Manager for CIOs
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The document discusses how Solution Manager can help CIOs address the growing "complexity gap" faced by 79% of surveyed CIOs. It recommends deploying Solution Manager functionality in small steps to reduce operational costs through best practices. Specific recommendations include ensuring scalability and current patching of Solution Manager, deploying diagnostic agents, considering separate production and non-production environments, and starting with a knowledge improvement program before operational excellence and strategic initiatives.
SAP Solution Manager for CIOs
- 1. CIO Challenges.Running an SAP Landscape efficiently.Tony de ThomasisNetWeaver Practice LeadAcclimation
- 2. The complexity gap 79% of CIO’s surveyed saw complexity increasing coupled with a larger “complexity gap” than prior years
- 3. Addressing the complexity gapSolution Manager can be used to address the “complexity gap” and reduce operational costs by introducing industry best practices.In this presentation I will explain why the CIO should deploy Solution Manger functionality in small steps.
- 5. Pain points
- 6. Foundation ItemsScopeEnsure the Solution Manager infrastructure is scalable
- 7. Patching Solution Manager to current support levels
- 8. Deploy Diagnostic Agents for satellite systems
- 9. Consider a Production and non-Production Solution Manager landscape.
- 10. Can you back up and restore quickly?
- 11. Start with a Solution Manager knowledge improvement program
- 12. Ramp-up Knowledge Transfer (RKT)
- 13. Expert guided Implementation (EGI)GoalGood foundation for infrastructure and knowledgeOperational ExcellenceScopeSelf service reports to build “focus areas” of interest
- 14. EarlyWatch Alert Reports (EWA)
- 15. Service Level Reports with sensible KPI trending (SLR)
- 16. Security Optimization Report (SOS)
- 17. Business Process Analysis (BPA)
- 18. Transport Execution Analysis (TEA)
- 19. Data Volume Management (DVM)
- 20. IT Performance monitoring using BEx
- 21. Central Alerting and Monitoring
- 22. Daily system checks DeliverableInput for ITIL based support processesStrategic Items ScopeBatch management using Redwood CPS
- 23. Change Control using ChaRM
- 24. Root Cause Analysis using CA Wily Introscope
- 26. Client side management using BMC AppSight
- 27. Test Management using Test Automation Optimisation
- 28. CIO Dashboards using BI4 DeliverableSupport cost reduction driven by innovationThe futureSolution Manager 7.1 in ram-up (GA August)Improved monitoring and alertingImproved user interfaceWizard based configuration toolsManage SAP and non-SAP systems from Solution ManagerImproved testing and change management features IBIS Reverse Business Engineering capabilitiesUpgrade roadmapCIO dashboardsEnhanced Business Blueprint
- 29. Learning Opportunitieswww.service.sap.com/rkt-solman (many hours free tuition)
- 39. http://www.sdn.sap.com/irj/sdn/alm (ALM on SCN)www.acclimation.com.auFollow me at:www.twitter.com/c821311
Editor's Notes
- #8: These are straight forward items able to be deployed in a few days depending oin the size of your landscapeDemonstrate SOS, BPA and System checksWithout baseline reports, you cannot measure improvement in the landscape