SASIKUMAR
- 1. SASIKUMAR E-mail Address – canureach_sasi@yahoo.co.in Mobile no – +91-8680046008 SYNOPSIS B.E Mechanical Engineering with 10 years Experience in terms of Field Quality, After sales Quality , Customer Quality, Vehicle Quality and stamping production &Quality at Leading car manufacturing OEM company. KEYSKILLS Systems Knowledge- MS Office – Experience inpreparinganalyzingreportingdataformanagement accuratelyand to timescales Problem Solving - Resolvesin-depthqueriesinamethodical mannerindependentlyandwithinternal and external businesspartnerstofindappropriate resolutionsandefficiencies,all withahighlevel of quality. Communication – Award-winningcustomerservice skills.Dealswithinternalandexternal customers at all levelsviatelephone andemail toensure successful communicationthroughactivelylisteningand thoughtful questions. EXPERIENCE Quality Associate – Fieldfailure DataAnalystorAfterMarketQuality Ford Motor Company 2010 – Till date Field failure part analysis for Powertrain & Windnoise , NVH , Fuel economy & Ride and handling related parts Handlingdirect customerconcernsreceivedthorughECBandEVB systems Manage to make schedule toapplycountermeasure item Validate the warranty partsand identifythe route causes Raisingprojectbasedonthe warranty& GQRS concernsand trackingthe projects Auditingdealer,supplierand plantprocess Closelymonitorrepairsunderwarrantytoensure asper principalsrequirements Handle all documentations related to warranty process, holding stocks of all warranty parts and subjectforscrutinybythe principalswheneverrequired Visitdealersforwarrantyconcernstounderstandthe claim
- 2. Conduct management meeting to update the warranty concern status and getting project updatesfromSTA,Manufacturing,PDand IQ team Warranty data analysisandreportingtocross functional team. Quality Associate – StampingQuality Ford Motor Company 2005 – 2010 QualityInspectoroverstamping department,reworkandresponsibleforall dataand inspection standardsfor stampingdepartment. Setupandchangeoverof stampingdiesandpresses,Setupandadjustoperate auxiliary equipment,performqualitychecks,operatestampingpress,includingthreadupandadjust feed. Maintainall qualitydepartmentrecords,includingcorrectiveactions,internal audits, managementreviews,documentapprovalsandstamplog. EDUCATION S.S.L.C - N.S.V.V.Higher Secondary school, PattiveeranPatti - 2001 – 82 % H.S.C - N.S.V.V.Higher Secondary school, PattiveeranPatti - 2003 – 87 % DME - Tamilnadu Polytechnic College, Madurai - 2005 – 87 % B.E Mechanical - Sathyabama University , Chennai - 2010 – 75 % PERSONAL DETAILS Date of Birth - 26th June 1986 Native Place - Dindigul Marital Status - Married Sex - Male Nationality - Indian Pass Port No - H4942048 Date : Signature Place :