SaudiTk Company Profile for IT & Hardware
- 1. GET IN TOUCH (+966) 112424642 info@sauditk.com King Fahd Rd, Al Olaya, Riyadh 12611, Saudi Arabia McKinsey survey shows that good communication leads to a 20 – 25% productivity boost.
- 2. We appreciate the opportunity to introduce our services and our business solutions with distinctive features. We would like to take advantage of the chance to express our strong interest in working with your organization on Unified Communications and VolP solutions. ” Latest Technology Solutions Don’t Mean High Cost. It’s Designed to Control Costs and Boost Productivity. COMPANY OBJECTIVES 04 ABOUT OUR COMPANY 03 PATNERS & SUPPLIERS 07 UC TECHNOLOGY 05 OUR SERVICES 18 OUR PRODUCTS 10 OUR REFERENCES 27 OUR SOLUTIONS 19 TABLE OF CONTENT WELCOME TO OUR PROFILE
- 3. Welcome to SaudiTK, The leading provider of Unified Communications & Video Conference solutions with 15 years of Experience in Saudi Arabia. We are more than just a service provider; we are innovators and enablers. Our commitment to excellence is reflected in our enduring partnerships with leading technology vendors, allowing us to deliver state-of-the-art solutions that are second to none. Saudi TK serves as an online selling channel, system integrator & a solution provider aiming to expand project management capabilities to meet the needs of leading clients in the Saudi market. 03 04 ABOUT OUR COMPANY OUR VISION To be the Main Gateway of Digital Transformation in Saudi Arabia and Gulf Market, recognized for our commitment to quality, innovation, and customer satisfaction. OUR MISSION To empower our Partners with innovative solutions that enhance communication and collaboration, to meet our customers' unique needs. OUR COMPANY OBJECTIVES
- 4. 05 06 ABOUT UNIFIED COMMUNICATIONS THE HEART OF MODERN COLLABORATION HOW DOES UC TECHNOLOGY WORKS? Adopting UC Technology in your business provides you with: Unified Communications or (UC) technology is a broad term that encompasses a wide range of communication tools and services integrated into a single platform. Including: Making phone calls over VoIP phones Meeting through Video Conferencing Knowing who is available with Presence Information Collaboration with File Sharing Improved Internal Communication Easier collaboration Better time management Higher productivity Improved customer service Higher customer satisfaction Saves new business opportunities Reduced Costs HARDWARE AND SOFTWARE UC is a blend of physical devices and software applications that work together. Think of it as a team where each player has a specific role: The Process Data Transmission: UC uses special rules (protocols) such as VoIP, SIP, and RTP to send voice, video, and data over the internet securely and quickly. Deployment Options: You can set up UC in two ways: - On-Premises: Where all equipment and software are located in your office. - Cloud-Based: Where services are provided through the internet from external data centers. HARDWARE • Phones • headsets • conferencing • equipment. SOFTWARE • Applications that manage calls, mes- sages, and shared workspaces. ✓ ✓ The aim of UC is to make it easier for people to connect, share, and work together, whether they are colleagues, clients, or business partners.
- 5. 07 08 OUR PARTNERS & SUPPLIERS UCC & AV L CYBER SECURITY CLOUD & AI
- 6. 09 key applications for Interactive Screens: Engage and Collaborate Effortlessly with Interactive Screens INTERACTIVE SCREENS Interactive screens offer number of benefits such as: Flexibility Enhanced Information Sharing Better Time Management Durability Better Presentation Increased Engagement Corporate Offices Hospitality Healthcare Education Business Educational Commercial A cutting-edge communication devices that combines traditional intercom functions with the intelligence of modern digital technology. Smart inter- coms have built-in cameras that can connect to the internet, and also have the ability to work with other smart devices. Benefits of a High-Quality Headset: Time saving Easy integration Access control Audio & Video calling Convenience Increased Security Innovative Access with Smart Intercoms SMART INTERCOM SYSTEMS Video Intercom Access Control Paging System 10 Interactive flat panel displays are collaboration solutions designed for white- boarding, videoconferencing, screen sharing & more. IFPD allows you to con- nect with participants whether they're in the room or joining remotely.
- 7. Vital for technical support and customer care centers Enhances the gaming experience Useful for any multitasking professional 11 12 IP PHONES Empower Your Communication with the Right Headset. HEADSETS Advantages of Choosing VoIP Phones: Use Flexibility Higher volume of in/out calls Time saver Durability Cost-Effective Features Lowered Communication Costs Superior Call Quality Superior Sound Quality Benefits of a High-Quality Headset: Enhanced Flexibility Time management Comfortable work Superior Sound Quality Noise-free communication Increased productivity SIP Phone Wireless Phone Conference Phone Wried Headsets Wireless Headsets VIP Headsets VoIP phones transform the way we communicate by using the internet to make and receive calls. With a variety of models on the market. A headset is more than just a peripheral; it’s an essential tool for effective communication Vital for: Customer Care Centers Gaming Experience Multitasking professional
- 8. Bridging an IP network to a traditional telephone network Connecting an IP network to the Internet. Connecting multiple IP networks. 13 IP GATEWAY An IP gateway is a device that acts as a bridge between different networks and provides connectivity between them.IP Gateways are used in different applications as: Benefits of Integrating an IP PBX: Work Flexibility Robust Security Clear Audio and Video Communication Enhanced Features Cost Efficiency IP PBXS GSM Gateway FXS Gateway FXO Gateway PBX Appliances Call Center PBX Modules IP PBX is a private telephone network used within an organization. It enables seamless internal communication and provides a gateway to the external world through various telephony features. On-Premise IP PBX Cloud-based IP PBX Hybrid IP PBX Superior Sound Quality Benefits of Integrating a VoIP Gateways: Enhanced Features Remote Connectivity Network Convergence Scalability 14
- 9. 15 16 Door phones can be exceptionally beneficial in a variety of settings: Secure and Streamline Your Entry with Door Phones DOOR PHONES By incorporating a door phone system, you can expect: Remote Access Property Value Increased Security Convenience Visual Verification Industrial Residential Commercial OUR SERVICES Installation & Integration An end to end techni- cal installation to your solution and integra- tion with the previous- ly installed solution. Consultation A technical and com- mercial consultation service defining the best suitable solution for your business. Testing & Control Testing the full system components of soft- ware & hardware & its integration to reach the maximum opera- tional benefit of the solution. Maintainance Maintaining the system on a Support contract & Technical Ticket basis. Training Providing a full train- ing for an easy use of the system and quick troubleshooting pr- oceas. IVR Recording Adding levels of re- corded messages to direct your customers to the concerned de- partments. 16 A door phone is an electronic device that allows people to communicate with each other from different sides of a door. It typically consists of a video camera and microphone on the outside of the door, in addition to a monitor and speaker on the inside. Enhanced Features
- 10. OUR SOLUTIONS VIDEO CONFERENCE SOLUTION Video Conference Solution is engineered to bring people together, facilitating face-to-face interactions wherever they are located By combining a set of hardware and software. 17 18 Components of Our Video Conference Solution: Video Conference Hardware may include: Video Phone IP Camera Speakers Microphones Interactive screen Computer device 2 Video Conference Software: This is the software that allows you to connect with other participants and share video and audio. Some popular video conferencing software options include Zoom, Google Meet, and Microsoft Teams. 1 THE ABOVE ITEMS COULD BE FOUND AS A SEPARATE DEVICE OR AS A BUILT-IN FEATURE WITH OTHERS IN ONE DEVICE. There are many devices and solution design ways that reach the same purpose however, the best is selected through the definition of: Industry The Purpose of use Size of room Preferred video conference software Integrations Targeted budget Number of participants Required features Business Benefits of Video Conferencing: Easier Data Sharing Time saving Better Engagement Effective meetings Flexibility Increased productivity Enhanced team collaboration
- 11. OUR SOLUTIONS CALL CENTER SOLUTION A Solution that helps organizations manage their inbound & out- bound calls. It can be used to handle customer service inquiries, sales leads and other types of calls. Call center solutions typically include fea- tures such as call routing, voice mail, and reporting. 19 20 We provide our customers with different types of call center solutions, including: Call center solutions are structured by the combination of Hardware & Software, including: Agent Seats 1 Pro Headsets (NC) 2 Latest PCs Specs 3 Data Rooms & Infrastructure 5 Call Center software (Cloud & On-prem) 4 Using a Call Center Solution works on lowering communication costs with higher quality communications helps you maintain relations with customers & accordingly supports earn- ing business opportunities. On-Site Call center solution: means that all software, hardware and data are located in the business's own premises, and provides More Security and control. Cloud-based Call center solution: A call center that uses the cloud to deliver its services. A call center software, hardware, and data are hosted on remote servers. Hyprid Call Center Solution: A combination of an on-site call center and a cloud-based call center. This type of solution can offer the best of both worlds. 1 2 3
- 12. OUR SOLUTIONS FACILITY & HOME MANAGEMENT SOLUTION INTUITIVE CONTROL AT YOUR FINGERTIPS A home or facility automation solution is a system that allows you to control various devices in your: home using a smartphone, tablet, or voice command. This can include things like lights, ther- mostats, locks, and security cameras. 21 22 The solution is composed of hardware including: Cameras Application Sensors Switches & Controllers Mechanical (Door lock) Dimmer Ease of use Comfort Convenience Cost reduction Controlling energy bills High Security Embrace the Advantages of Smart Automation:
- 13. OUR SOLUTIONS NETWORK INFRASTRUCTURE SOLUTION BACKBONE OF MODERN CONNECTIVITY 23 24 The network is usually composed of: Routers: The devices that connect different networks together. They forward data packets between net- works based on the destination ad- dress of the packets. Network protocols: The sets of rules that govern how data is transmitted and received over a network. They ensure that data is transmitted cor- rectly and reliably. Switches: The devices that connect devices on the same network togeth- er. They forward data packets be- tween devices based on the source & destination addresses of the packets. Servers: The devices that provide shared resources to the network, such as file storage, printing, and email. Operating systems: The software that controls the hardware and soft- ware of a device. They provide a plat- form for running applications and accessing network resources. Services: The applications that pro- vide the functionality to users. They can be provided by servers or by other devices on the network. Workstations: The devices that are used by users to access the network. They run applications and access network resources. A Network Infrastructure is the physical & logical components that enable data to be transmitted & received between devices on the network By having a well-maintained infrastructure, the business gets the benefit of its multiple advantages that include but are not limited to: Higher productivity Maintained security Well-managed work operations Cost reduction Effective collaboration Easy Technology adoption
- 14. OUR PREFERENCES 25 26 MANY THANKS FOR CHOOSING US WE LOOK FORWARD TO MORE BUSINESS WITH YOU. WE HAVE A TRULY MANAGED TO COME UP WITH SOMETHING IMPRESSIVE HERE.