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strukt -
A Pattern System for
Integrating Individual and
Organizational Knowledge
Work
Ansgar Scherp
Daniel Eißing
Steffen Staab
scherp@uni-koblenz.de
ISWC, Bonn, Germany
October 26, 2011
Ansgar Scherp – Integrating individual and organizational knowledge work 2 von 17
Scenario: Architectural Office
Ansgar Scherp – Integrating individual and organizational knowledge work 3 von 17
Goal and Approach
 Goal
 Software system for planning weakly structured
workflows and
 integrating them with structured workflows
 Solution approach
 Integration by means of a core ontology
Ansgar Scherp – Integrating individual and organizational knowledge work 4 von 17
Organizational Knowledge Work
 Knowledge from the point of view of the organization
 Business process modeling [Stahlknecht & Hasenkamp’04]
 Goal: make implicit procedural knowledge explicit
 Optimizing processes by means of analysis and
planning
 Business process [Hammer & Champy ‘03], [Abts & Mülder’11]
 Targeted chain of organizational activities
 Defined start/end, measurable input/output
 Added value to the customers
 Structured workflows
Ansgar Scherp – Integrating individual and organizational knowledge work 5 von 17
Individual Knowledge Work
 Knowledge from the point of view of the worker
 Characteristics [Schwarz et al. 2001]
 Dynamic (ad-hoc), complexity, self-organization,
interdisciplinary and communication-oriented,
intervals between repetitions
 Not ammenable to explicit planning
 Repeating elements that are worth to capture
 Weakly structured workflows
Ansgar Scherp – Integrating individual and organizational knowledge work 6 von 17
Workflow Models and Instances
Workflow model defines
 Activities, alternatives, and participating roles
 Workflow instantiation is the execution under
 Consideration of current workflow parameters
[Schwarz et al. 2001]
Ansgar Scherp – Integrating individual and organizational knowledge work 7 von 17
Requirements
a) Weakly structured
workflows (WsW)
b) Structured Workflows
(SW)
c) Integration of WsW
and SW
d) Models & Instances
e) Tools & Planning of
WsW
(1) Weakly Structured
Workflow Pattern
(2) Structured Workflow &
(3) Transition Pattern
(4) Workflow Integration
Pattern
(5) Workflow Model Pattern
(6) Condition Pattern
(7) Resource Pattern
(8) Status Pattern
(9) Scheduling Pattern
Ansgar Scherp – Integrating individual and organizational knowledge work 8 von 17
Challenges
 Adaptation of workflow instances at runtime
 Without the need to adapt the workflow model
 Abstract workflow instances to workflow models
 Put workflow instances into context
 Reification
 Descriptions & Situations (DnS) pattern
provided by DOLCE
 Defines context by means of concepts (roles)
Ansgar Scherp – Integrating individual and organizational knowledge work 9 von 17
DnS Example: Building Application
Description defines roles
 StructuralEngineer
 ComputeStatics
 CreateGroundplan
 …
 Situation defines objects
tmueller-1 : NaturalPerson
a-compute-statics-1 : Action
a-create-groundplan-1 : Action
…
 DnS pattern
 Clear separation of workflow
models and workflow instances
 Applicable to structured workflows
and weakly structured workflows
 Ontology design patterns of base on DnS
Source: info-bauntrag.de
classifies
Ansgar Scherp – Integrating individual and organizational knowledge work 10 von 17
 Execution of „Planning a building construction“
Example: Structured Workflow
 Structured Workflow Pattern + Transition Pattern
Prepare
Application
File
Application …
Ansgar Scherp – Integrating individual and organizational knowledge work 11 von 17
Social roles of
the entities
Entities of the
real world
Example: Structured Workflow
 Execution of „Planning a building construction“
 Structured Workflow Pattern + Transition Pattern
Ansgar Scherp – Integrating individual and organizational knowledge work 12 von 17
Example: Structured Workflow
 Integration with weakly structured workflow
 Workflow Integration Pattern
Ansgar Scherp – Integrating individual and organizational knowledge work 13 von 17
Example: Weakly Structured Workflow
 Activities for preparing a building application using the
Weakly Structured Workflow Pattern
Ansgar Scherp – Integrating individual and organizational knowledge work 14 von 17
Axiomatization in Description Logics
 Consistency checking at design time
Ansgar Scherp – Integrating individual and organizational knowledge work 15 von 17
Related Work of
Further: KBPI [Dalmaris et al. 2007], KMDL [Gronau et al. 2008],
sEPK + sBPMN [Hepp et al. 2006], and KMO [Holsapple u. Joshi 2004]
Ansgar Scherp – Integrating individual and organizational knowledge work 16 von 17
Prototype
Ansgar Scherp – Integrating individual and organizational knowledge work 17 von 17
Summary / Discussions
 Young Talent Award of the Knowledge
Management Group Karlsruhe, Germany
Thank you for your attention!
 Why not a more light-weight solution?
 Looking for a good solution, not minimalistic one
 Probably possible to do it more light-weight
 Is this really a pattern-based ontology?
 Pattern: generic solution to recurring problem
 Pattern system: set of patterns related to each
other and designed to be applied together

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strukt - A Pattern System for Integrating Individual and Organizational Knowledge Work

  • 1. strukt - A Pattern System for Integrating Individual and Organizational Knowledge Work Ansgar Scherp Daniel Eißing Steffen Staab scherp@uni-koblenz.de ISWC, Bonn, Germany October 26, 2011
  • 2. Ansgar Scherp – Integrating individual and organizational knowledge work 2 von 17 Scenario: Architectural Office
  • 3. Ansgar Scherp – Integrating individual and organizational knowledge work 3 von 17 Goal and Approach  Goal  Software system for planning weakly structured workflows and  integrating them with structured workflows  Solution approach  Integration by means of a core ontology
  • 4. Ansgar Scherp – Integrating individual and organizational knowledge work 4 von 17 Organizational Knowledge Work  Knowledge from the point of view of the organization  Business process modeling [Stahlknecht & Hasenkamp’04]  Goal: make implicit procedural knowledge explicit  Optimizing processes by means of analysis and planning  Business process [Hammer & Champy ‘03], [Abts & Mülder’11]  Targeted chain of organizational activities  Defined start/end, measurable input/output  Added value to the customers  Structured workflows
  • 5. Ansgar Scherp – Integrating individual and organizational knowledge work 5 von 17 Individual Knowledge Work  Knowledge from the point of view of the worker  Characteristics [Schwarz et al. 2001]  Dynamic (ad-hoc), complexity, self-organization, interdisciplinary and communication-oriented, intervals between repetitions  Not ammenable to explicit planning  Repeating elements that are worth to capture  Weakly structured workflows
  • 6. Ansgar Scherp – Integrating individual and organizational knowledge work 6 von 17 Workflow Models and Instances Workflow model defines  Activities, alternatives, and participating roles  Workflow instantiation is the execution under  Consideration of current workflow parameters [Schwarz et al. 2001]
  • 7. Ansgar Scherp – Integrating individual and organizational knowledge work 7 von 17 Requirements a) Weakly structured workflows (WsW) b) Structured Workflows (SW) c) Integration of WsW and SW d) Models & Instances e) Tools & Planning of WsW (1) Weakly Structured Workflow Pattern (2) Structured Workflow & (3) Transition Pattern (4) Workflow Integration Pattern (5) Workflow Model Pattern (6) Condition Pattern (7) Resource Pattern (8) Status Pattern (9) Scheduling Pattern
  • 8. Ansgar Scherp – Integrating individual and organizational knowledge work 8 von 17 Challenges  Adaptation of workflow instances at runtime  Without the need to adapt the workflow model  Abstract workflow instances to workflow models  Put workflow instances into context  Reification  Descriptions & Situations (DnS) pattern provided by DOLCE  Defines context by means of concepts (roles)
  • 9. Ansgar Scherp – Integrating individual and organizational knowledge work 9 von 17 DnS Example: Building Application Description defines roles  StructuralEngineer  ComputeStatics  CreateGroundplan  …  Situation defines objects tmueller-1 : NaturalPerson a-compute-statics-1 : Action a-create-groundplan-1 : Action …  DnS pattern  Clear separation of workflow models and workflow instances  Applicable to structured workflows and weakly structured workflows  Ontology design patterns of base on DnS Source: info-bauntrag.de classifies
  • 10. Ansgar Scherp – Integrating individual and organizational knowledge work 10 von 17  Execution of „Planning a building construction“ Example: Structured Workflow  Structured Workflow Pattern + Transition Pattern Prepare Application File Application …
  • 11. Ansgar Scherp – Integrating individual and organizational knowledge work 11 von 17 Social roles of the entities Entities of the real world Example: Structured Workflow  Execution of „Planning a building construction“  Structured Workflow Pattern + Transition Pattern
  • 12. Ansgar Scherp – Integrating individual and organizational knowledge work 12 von 17 Example: Structured Workflow  Integration with weakly structured workflow  Workflow Integration Pattern
  • 13. Ansgar Scherp – Integrating individual and organizational knowledge work 13 von 17 Example: Weakly Structured Workflow  Activities for preparing a building application using the Weakly Structured Workflow Pattern
  • 14. Ansgar Scherp – Integrating individual and organizational knowledge work 14 von 17 Axiomatization in Description Logics  Consistency checking at design time
  • 15. Ansgar Scherp – Integrating individual and organizational knowledge work 15 von 17 Related Work of Further: KBPI [Dalmaris et al. 2007], KMDL [Gronau et al. 2008], sEPK + sBPMN [Hepp et al. 2006], and KMO [Holsapple u. Joshi 2004]
  • 16. Ansgar Scherp – Integrating individual and organizational knowledge work 16 von 17 Prototype
  • 17. Ansgar Scherp – Integrating individual and organizational knowledge work 17 von 17 Summary / Discussions  Young Talent Award of the Knowledge Management Group Karlsruhe, Germany Thank you for your attention!  Why not a more light-weight solution?  Looking for a good solution, not minimalistic one  Probably possible to do it more light-weight  Is this really a pattern-based ontology?  Pattern: generic solution to recurring problem  Pattern system: set of patterns related to each other and designed to be applied together