The letter thanks Peter Puccio and Scott Technology Group for the smooth installation of a new Savin MP C2503 copier. The installation crew arrived on time and got to work right away, with David Jones quickly connecting the copier to the company's network. Mitch Anthony provided training and ensured the employees were aware of the copier's new features. The writer expresses appreciation that Peter was present to oversee the installation and will recommend Scott Technology Group to others needing similar services.