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LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier
Scrum in the Enterprise
Making it work with distributed teams
Does she know her stuff?!
!   14+ years in Web Development	

!   Certified Scrum Master	

!   JIRA Administrator, Confluence Guru, and all-around Atlassian fan	

!   55 developers on 2 continents	

!   6 Cross-Continent Scrum Teams 	

!   Stakeholders located in 62 offices scattered around the globe
co·lo·cate : to locate together;
especially : to place (two or more
units) close together so as to
share common facilities!
Sounds great! Oh wait…!
Our focus groups
like blue buttons!	

What color should
this button be?	

Project knowledge is scattered!
Opportunities to collaborate are limited!
Time to get my day
started!	

Time to go home!
Standard collaboration tools don’t work!
I created this great UX
mockup on the
whiteboard!	

I wish I had a mockup for this
page.
ef·fec·tive : producing a result
that is wanted : having an
intended effect!
But how do I do that?!
You need these 3 things…!
The	

Right Process	

The	

Right People	

The	

Right Tools
pro·cess : a series of actions that
produce something or that lead to
a particular result!
Rinse. Lather. Adjust. Repeat.!
I love Scrum!
Sound familiar?!
When will you be done?	

Where is your requirements document?	

What do you mean we have 2 hours to close that code review?	

Where are your design diagrams?
When will you be done?!
Estimate
the backlog	

Identify the
MVP	

Monitor
scope	

Use
burn-up
charts	

 Target Launch Date	

=
Sample Burn-up Chart!
0	

100	

200	

300	

400	

500	

600	

700	

800	

900	

1000	

1	

 2	

 3	

 4	

 5	

 6	

 7	

 8	

 9	

 10	

 11	

 12	

 13	

 14	

 15	

 16	

 17	

 18	

 19	

 20	

 21	

 22	

 23	

Projection	

Scope	

Actual	

Internal Beta	

 Public Launch (MVP)
Where is your requirements document?!
The stories are your requirements!
We can’t do that…can we?!
Don’t let “we’ve always done it this way” derail your project!
Review your processes and controls!
Don’t let them be an excuse on your quest to be agile.
Code reviews should be completed in hours, not days	

Create living design documents that grow with your project
Why it works for us!
Surprises	

!   Clarity across the team.	

!   No Surprises.	

!   Everyone is invested.
peo·ple : humans making up a
group or assembly or linked by a
common interest!
How do I know which are the right ones?!
Scrum Master	

Owns the Process	

Product Owner	

Owns the value	

Dev Team	

Owns the implementation	

So many titles…!
SCRUMTEAM	

BusinessAnalyst	

TechnicalLead	

Quality Assurance	

Project Manager	

Program Manager	

Architect	

Security	

…and only 3 roles!
Who is your Scrum Master?!
ANYONE
Who is your Product Owner?!
Primary
Stakeholder	

Business
Analyst	

Project
Manager
Who is on your Scrum Team?!
Solution
Architect	

 Developers	

 QA	

+	

 +
Know your people!
!   Everyone involved must communicate, communicate, communicate.	

!   Leave egos at home.	

!   Independent spirits that can be team players.	

!   Dust off the passports now and then.
tool : something used in
performing an operation or
necessary in the practice of a
vocation or profession !
A developer is only as good as her tools.!
Stories, Requirements, 	

Priorities, Decisions, Scope,
Status
Design discussions, 	

diagrams  documents,	

Meeting notes,  	

Retrospectives
Code Reviews, 	

Implementation discussions,
Collaboration
Email has a time and a place!
!   Email is a communication tool not a documentation system.	

!   Decisions made in email should be immediately captured in JIRA
or Confluence.	

!   Create project mailing lists. Always send communication to
everyone on the team for transparency.
!
Successful Scrum in the Enterprise with
distributed teams!
Thank you!!
The	

Right Process	

The	

Right People	

The	

Right Tools	

+	

 +	

=
Thank you!
LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier

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Scrum in the Enterprise - Making It Work With Distributed Teams - Liz Heier

  • 2. LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier Scrum in the Enterprise Making it work with distributed teams
  • 3. Does she know her stuff?! !   14+ years in Web Development !   Certified Scrum Master !   JIRA Administrator, Confluence Guru, and all-around Atlassian fan !   55 developers on 2 continents !   6 Cross-Continent Scrum Teams !   Stakeholders located in 62 offices scattered around the globe
  • 4. co·lo·cate : to locate together; especially : to place (two or more units) close together so as to share common facilities! Sounds great! Oh wait…!
  • 5. Our focus groups like blue buttons! What color should this button be? Project knowledge is scattered!
  • 6. Opportunities to collaborate are limited! Time to get my day started! Time to go home!
  • 7. Standard collaboration tools don’t work! I created this great UX mockup on the whiteboard! I wish I had a mockup for this page.
  • 8. ef·fec·tive : producing a result that is wanted : having an intended effect! But how do I do that?!
  • 9. You need these 3 things…! The Right Process The Right People The Right Tools
  • 10. pro·cess : a series of actions that produce something or that lead to a particular result! Rinse. Lather. Adjust. Repeat.!
  • 12. Sound familiar?! When will you be done? Where is your requirements document? What do you mean we have 2 hours to close that code review? Where are your design diagrams?
  • 13. When will you be done?! Estimate the backlog Identify the MVP Monitor scope Use burn-up charts Target Launch Date =
  • 14. Sample Burn-up Chart! 0 100 200 300 400 500 600 700 800 900 1000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Projection Scope Actual Internal Beta Public Launch (MVP)
  • 15. Where is your requirements document?! The stories are your requirements!
  • 16. We can’t do that…can we?! Don’t let “we’ve always done it this way” derail your project! Review your processes and controls! Don’t let them be an excuse on your quest to be agile. Code reviews should be completed in hours, not days Create living design documents that grow with your project
  • 17. Why it works for us! Surprises !   Clarity across the team. !   No Surprises. !   Everyone is invested.
  • 18. peo·ple : humans making up a group or assembly or linked by a common interest! How do I know which are the right ones?!
  • 19. Scrum Master Owns the Process Product Owner Owns the value Dev Team Owns the implementation So many titles…! SCRUMTEAM BusinessAnalyst TechnicalLead Quality Assurance Project Manager Program Manager Architect Security …and only 3 roles!
  • 20. Who is your Scrum Master?! ANYONE
  • 21. Who is your Product Owner?! Primary Stakeholder Business Analyst Project Manager
  • 22. Who is on your Scrum Team?! Solution Architect Developers QA + +
  • 23. Know your people! !   Everyone involved must communicate, communicate, communicate. !   Leave egos at home. !   Independent spirits that can be team players. !   Dust off the passports now and then.
  • 24. tool : something used in performing an operation or necessary in the practice of a vocation or profession ! A developer is only as good as her tools.!
  • 25. Stories, Requirements, Priorities, Decisions, Scope, Status
  • 26. Design discussions, diagrams documents, Meeting notes, Retrospectives
  • 27. Code Reviews, Implementation discussions, Collaboration
  • 28. Email has a time and a place! !   Email is a communication tool not a documentation system. !   Decisions made in email should be immediately captured in JIRA or Confluence. !   Create project mailing lists. Always send communication to everyone on the team for transparency.
  • 29. ! Successful Scrum in the Enterprise with distributed teams! Thank you!! The Right Process The Right People The Right Tools + + =
  • 30. Thank you! LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier