The PKT software team wants to implement Scrum to improve their process and address increasing workload demands. Their current situation includes a small team size, poor visibility of project status, delays in delivery, and inaccurate time estimates. Scrum's agile approach using short iterations could provide benefits like increased capacity control, customer satisfaction through frequent feedback, and more accurate time estimates. The proposal is to train the PKT team in Scrum over the summer and provide coaching during launch planning to help them start successfully with their new Scrum process.