SCV_C
- 1. SREENATH B V OBJECTIVE: To contribute effectively at a senior management level in corporate setup by leveraging the experience and skill sets gained over the years. EDUCATIONAL QUALIFICATION: Bachelor’s Degree in Mechanical Engineering from University of Mysore, Chitradurga, in the year 1992. HIGHLIGHTS OF EXPERIENCE: ♦ 19+ years of experience in the field of Supply chain management ♦ Dynamic skilled professional with proven success in the areas of managing after sale support, field service delivery, warranty fulfillment services, project and operation management, repair and refurbishment, product and service quality management, channel partner support management, organizational operations, customer relationship management, reverse logistics services and customer support services in the computer Industry. ♦ Worked extensively in spare parts hub set up, network set up for medical & computer segments. Which includes handling, product repair & refurbishment, field service delivery and customer support, project and operation management & channel partner support. ♦ Hands on experience in building quality culture through usage of tools for problem resolution, analyzing queries & concerns and implementing preventive/corrective action plans. ♦ Adopting pragmatic approach in improvising on solutions and resolving complex business issues. ♦ Instrumental in managing business functions and strategizing service related functions. ♦ Adept at assessing capabilities, identifying limitations, evaluating and recommending efficient set up solutions to meet business needs. ♦ Result oriented strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals. ♦ Having exceptional track records of delivering optimal results in high-growth environments. TARGET POSITION & INDUSTRY: Senior management assignment in a professionally managed MNC. Permanent Address: Sreenath BV “Samyutha” 19, 3rd Cross, Paradise Colony, JP Nagar 7th Phase Bangalore 560 078 Karnataka, India Contact Phone: Mobile: +91 – 990 058 1955 LL: +91 80 2649 4996 E-mail: bvsreenathh@gmail.com bvsreenathh@yahoo.com Date of Birth: 29th April 1971 Age: 44 years Sex: Male Nationality: Indian Total Experience: 22+ years Languages Known: Kannada, English, Hindi, Telugu & Tamil Passport Details: No: R 452984 Issued on: 9th Oct 2006 Valid till: 8th Oct 2016 Marital Status: Married Location Preference: Bangalore
- 2. AREAS OF EXPERTISE: Inventory Management Purchase & vendor Development Warehousing & Inventory control Strategic Planning and Leadership Internal Audit Planning & Deployment of Resources Goal/Growth Attainment Repair and Refurbishment Operations Cost Analysis and Optimization Cross Functional Co-ordination Continuous Improvement of Operational Processes/Standards Projects Partner management FUNCTIONAL SKILLS: Strategic Planning: Establishing the strategies for achievement of set targets. Break the targets into smaller activity Service Logistics Operations: Establishing the strategies for proper penetration of service network logistics. Developing systems & tools for monitoring deliverables. Foreseeing performance bottlenecks and taking corrective measures to avoid the same. Interfacing with internal customers for obtaining feedbacks, handling complaints /escalations relating to warranty/non warranty and quality standards.. Team Management: Mentoring, training and developing the field functionaries to ensure operational efficiency. Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members. PROFESSIONAL EXPERIENCE Dell India Pvt. limited (Dell India / DIPL) is engaged in the business of Import / manufacturing and sales of computer and related IT equipment in India. In line with its global warranty policy, Dell India is also actively engaged in providing warranty support to its entire customers in India Project Program Management Sr. Advisor reporting to Director Responsibilities: ♦ Responsible for entire warranty spare parts logistics (SPL) hubs across India, which includes, warehousing, parts quality, Inventory, domestic & international freight management, Reverse logistics to repair vendor, scrap & parts exchange at PVC / SLC (parts validation center / Service logistics center). ♦ Responsible for handling the road permit usage, accounting & reporting to segment finance. Coordinate with different LSP’s for parts tracking for import license. ♦ Leading a team comprising of Hierarchical Subordinates / cross functions and outsourced vendors on the entire activities related to India logistics operations & accountable for deliverables all the aftermarket service delivery activities in Geographic area of operation. ♦ Experience in SOP documentation, establishing SOW, warranty costing, escalation process & KPI monitoring. ♦ Discuss business plan set by PLE & CSMB Sales Team with Care Management and plan network expansion as per market requirement. Establish hub network in line with business requirement. Managing warehousing & logistics activities for service excellence as per the objective of the company. Employer: Dell India Pvt. Ltd., Bangalore Duration: Since October 2006
- 3. ♦ Conduct periodic meeting with partners to share objectives understand issues, propose new action plans – updates management on the outcome. Conduct regular reviews with internal teams on entire logistics activities and come out with action plan for the team. ♦ Monitoring the needs (space, headcount, training, etc ), formulating and imparting in consultation with the managers. Ensuring escalation process is adhered at all levels to ensure customer satisfaction. ♦ Ensure smooth coordination with the operations team & program team for seamless work and ensure the reports & scorecards are reviewed at agreed periods. ♦ Accountable for the partner management & maintain good relationship between various partners & LSP’s. ♦ Planned network expansion as per business requirement, rolled out 14 new (same day support) hubs for logistics service delivery support. ♦ Responsible for setting up network expansion. Projects ♦ Hub & network Optimization ♦ Space optimization to ensure the cubic feet usage ♦ India regional hub ♦ Packaging & foam recycling projects ♦ Float reduction ♦ RMA system Portal to enhance visibility & drive productivity ♦ Export via sea ♦ Hub environment improvement ♦ Setting up hub outside OCTROI zone to save OCTROI cost ♦ AIO (RRR – return, repair & regional hub strategy) ♦ POW hub delivery optimization Achievements: ♦ VP award Q4 2014 for S&P reduction ♦ Everyday Hero Jan 2014 ♦ Received “Bronze award” June 2013 for CLCA implementation across APJ ♦ Received “Spot award” Q3 FY13 ♦ “Green Belt certified & Silver award” for APJ DHL Negotiations ♦ Received “Silver award” May 2012 for implementation of technology solutions for India ♦ Received “On the Spot award” Nov 2011 for implementing RMA portal ♦ Received “Operation excellence Gold Award” for year 2009 for expanding the hub network & logistics spread in India for same day support. ♦ “Operation excellence Silver Award” for ensuring & upgrading the hub meets environment standards. ♦ Performance Award from Sales for supporting the logistics set up for Common Wealth Games (CWG). ♦ Awarded Achiever of the quarter Q2 FY11 ♦ Certified for Business excellence on 22nd June 2010 for IN mother board PNA reduction (Global semifinalist project team) ♦ Recognized for strong Inter departmental liaison driving business excellence for FY11 ♦ Implemented the Dell Rolling quarterly cup for best performing hub in India. ♦ Recycle Project to reduce usage of natural resource & create awareness to environmental Cause. ♦ Rolled out India regional hub for country SPL support
- 4. EXEL INDIA PVT LTD OR DHL EXEL SUPPLY CHAIN (BRANCH OF DEUTSCHE POST WORLD NET DPWN) DPWN is integrated Deutsche Post, DHL and Post bank companies offer tailored, customer-focused solutions for the management and transport of goods, information and payments through a global network combined with local expertise. The Group generated revenue of 45 billion euros in 2005, with currently some 500,000 employees in more than 220 countries and territories. DPWN is one of the biggest employers worldwide with its corporate divisions MAIL, EXPRESS, LOGISTICS, FINANCIAL SERVICES and SERVICES. DHL Exel Supply Chain (DESC) provides you with customized IT-based solutions along the entire supply chain. It has 5 regional offices across the country with a registered office in Mumbai. Total head count is 1100+. Company operates from all major Airports, Ports & Inland Container Depot's (ICD). DESC comprehensive range of innovative logistics solutions encompasses the complete supply chain from design and consulting through freight forwarding, warehousing and distribution services to integrated information management Senior Manager reporting to the VP / DMD Responsibilities: ♦ Entrusted with three manufacturing in-plant stores. Responsible for SOP development & standardization of warehousing activity across three facilities. ♦ Handled the planning related activities, coordination with production department. ♦ Accountable for manpower planning, recruitment, monitoring, key result areas identification & appraisals. Actively involved in forecasting / planning & timely procurement of spares. ♦ Defective returns & clearance, refurbish activities at repair units. ♦ Responsible for customs clearance & excise related activities. Achievements: ♦ Established inventory accuracy to 99.97%. ♦ Implementation of Automotive production warehouse of Hindustan Motors ♦ Established 6 warehouses for Intel operation in Bangalore ♦ Recognized as best employee for the year 2002 & 2003 on all India basis. ♦ Recognized for process improvement & initiative by GE Healthcare for implementing the best Kaizen for the year 2003 and 2004. The Company manufactures the widest range of storage batteries in the world from 2.5 Ah to 20,400 Ah capacity, covering the broadest spectrum of applications. The Company has six factories strategically located across the country – two in Maharashtra, one in West Bengal, two in Tamil Nadu and one in Haryana. The Company’s predecessor carried on their operations as import house from 1916 under the name Chloride Electrical Storage Company. Thereafter, the Company started manufacturing storage batteries in the country and have grown to become one of the largest manufacturer and exporter of batteries in the sub-continent today. Exide separated from its UK-based parent, Chloride Group Plc., in 1989, after the latter divested its ownership in favour of a group of Indian shareholders. The Company has grown steadily, modernized its manufacturing processes and taken initiatives on the service front. Employer: Exel India Pvt Ltd., Bangalore Duration: Oct 2001 – Oct 2006 Employer: Exide Industries Limited Duration: Feb 1998 – Oct 2001
- 5. Constant innovations have helped the Company to produce the world’s largest range of industrial batteries extending from 2.5 Ah to 15000 Ah and covering various technology configurations. Sr. Officer Vendor Development reporting to Materials Manager Responsibilities: ♦ Handling purchase activities & part of stores activities. Sourcing, evaluation, registration & Rating of the Vendor. Developing alternate vendor & Source for import substituted materials. Material planning inline with production and dispatch plan. ♦ Weekly target achievement and assessment. Overall Achievements: ♦ Developed vendors for almost all dispatch items for VRLA batteries in short span for one quarter. ♦ Received Performance Award for developing the battery boxes to meet yearend target in 1998 INLAC Granston is one of the south India leading granite processing units with capacity of 10 mm tiles to 25 mm thickness slab. Purchase executive reporting to the Plant head Responsibilities: ♦ Planning & Procurement of materials. Developing alternate vendors and materials Bhuwalka is one of the south India largest tor steel manufacturing units. Purchase Officer reporting to the Purchase Head Responsibilities: ♦ Planning & Procurement of materials. Developing alternate vendors and materials Previous Assignment: Bangalore water supply & Sewerage board as Apprentice Trainee reporting to Head of Department from May 1993 to May 1994 Other Training: ♦ SAP - R3 End user (MM Module) - Price Water Coopers. ♦ Internal Quality Auditor (ISO 9001) ♦ Internal Auditor for Environmental Management Systems (ISO 14001). ♦ Materials management & Inventory Control-Management Study Centre. ♦ ERP training & Implementation -Exide Industries Limited, Haldia. ♦ Integrated & Strategic materials Management - Management Study Centre. ♦ Project management office – Exel Employer: INLAC GRANSTON LIMITED., Hosur Duration: June 1997- Feb 1998 Employer: BHUWALKA GROUP OF COMPANIES., Bangalore Duration: Aug 1994- Jun 1997
- 6. Constant innovations have helped the Company to produce the world’s largest range of industrial batteries extending from 2.5 Ah to 15000 Ah and covering various technology configurations. Sr. Officer Vendor Development reporting to Materials Manager Responsibilities: ♦ Handling purchase activities & part of stores activities. Sourcing, evaluation, registration & Rating of the Vendor. Developing alternate vendor & Source for import substituted materials. Material planning inline with production and dispatch plan. ♦ Weekly target achievement and assessment. Overall Achievements: ♦ Developed vendors for almost all dispatch items for VRLA batteries in short span for one quarter. ♦ Received Performance Award for developing the battery boxes to meet yearend target in 1998 INLAC Granston is one of the south India leading granite processing units with capacity of 10 mm tiles to 25 mm thickness slab. Purchase executive reporting to the Plant head Responsibilities: ♦ Planning & Procurement of materials. Developing alternate vendors and materials Bhuwalka is one of the south India largest tor steel manufacturing units. Purchase Officer reporting to the Purchase Head Responsibilities: ♦ Planning & Procurement of materials. Developing alternate vendors and materials Previous Assignment: Bangalore water supply & Sewerage board as Apprentice Trainee reporting to Head of Department from May 1993 to May 1994 Other Training: ♦ SAP - R3 End user (MM Module) - Price Water Coopers. ♦ Internal Quality Auditor (ISO 9001) ♦ Internal Auditor for Environmental Management Systems (ISO 14001). ♦ Materials management & Inventory Control-Management Study Centre. ♦ ERP training & Implementation -Exide Industries Limited, Haldia. ♦ Integrated & Strategic materials Management - Management Study Centre. ♦ Project management office – Exel Employer: INLAC GRANSTON LIMITED., Hosur Duration: June 1997- Feb 1998 Employer: BHUWALKA GROUP OF COMPANIES., Bangalore Duration: Aug 1994- Jun 1997