Security Human Factor Sustainable Outputs: The Network eAcademy
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The Network eAcademy provides training and resources related to network automation. It was created through discussions between 2019-2020 and focuses on orchestration, automation and virtualization. The training includes self-paced courses and interactive sessions. While the eAcademy has been successful with over 2,600 users in 2023, live sessions have had low attendance, suggesting people may be shy about participating. The most popular training content introduces OAV concepts while Ansible and specific protocols also see high usage. Creation of the eAcademy involved collaboration across multiple organizations and took over three years to develop fully.
Security Human Factor Sustainable Outputs: The Network eAcademy
- 1. GN5-1 Side Meeting - Security Human Factor – Sustainable Outputs: 12 December 2023 Security Human Factor – Sustainable Outputs: The Network eAcademy Maria Isabel Gandía Carriedo, CSUC, NeA Service Manager & T4 Lead
- 2. 2 | GN5-1 Some Questions from You We would love for you to tell us: • What the network automation eAcademy is • How your task made this • What your thought process was • How long it took • What parts are being used most • What you tried but didn't work
- 3. 3 | GN5-1 The Network eAcademy is an umbrella of activities that helps individuals and organisations advancing their knowledge in specific technical domains related to the network. Initial contents in Orchestration, Automation and Virtualisation (OAV): • Training, (potentially extendable to any additional areas of interest for the community, e.g. Quantum Technologies); • Architecture analysis and mapping of individual digital architectures from the perspective of a reference OAV architecture, TMForum ODA; • Maturity assessment and analysis based on the OAV Maturity Model • Terminology and glossary. What the network automation eAcademy is
- 4. 4 | GN5-1 The training programme is prepared and offered by the community for the community with self-paced courses and on-demand interactive sessions with the trainers. It includes OAV-related learning units with videos, documentation and hands-on exercises, external references and examples focused on the research and education community; What the Training in the Network eAcademy is Powered by:
- 5. 5 | GN5-1 What the Training in the Network eAcademy is Network Automation eAcademy QKD, OTFN, Network Topics Network eAcademy
- 6. 6 | GN5-1 • OAV Survey to the NRENs (published in Sep 19): https://www.geant.org/Projects/GEANT_Project_GN4-3/GN43_deliverables/D6-2_Automation- and-Orchestration-of-Services-in-the-GEANT-Community.pdf • Several discussions and workshops around the topic: • GN4-3 Future Service Strategy Workshop, May 19 • BoF session at TNC, June 19 • STF17, July 2019 • Network Management and Monitoring Workshop (NEMMO), Oct 19 How our Task Made This - Why Architecture, Training, Terminology, Maturity Model...?
- 7. 7 | GN5-1 How our Task Made This – The Outcomes of the Discussions Strong need for collaboration and exchange of knowledge and expertise Knowledge as a gap We speak different languages A generally accepted architecture blueprint needed NRENs are willing to share experiences and learn from others
- 8. 8 | GN5-1 How our Task Made This • Focus Groups per Topic: • Training • Architecture • Terminology • Maturity Model • Use Cases like CNaaS and DTN • Wiki • Up to 12 people • Meetings every week
- 9. 9 | GN5-1 How our Task Made This for Training • Thorough process before starting to create contents. • A lot of collaboration with GLAD and Marcomms Teams (thank you!) • Monthly Meetings with GLAD Team. • Based on Moodle Platform. • Same approach for all the learning units: • Overview • Main Goals • Content (CC BY-NC-SA): • Videos • Documents • Useful links • Quiz • Feedkback Form
- 10. 10 | GN5-1 How our Task Made This for Training - Video with Subtitles CC BY-NC-SA license eduGAIN access (or social media)
- 11. 11 | GN5-1 How our Task Made This for Training - Slides with Speaker Notes CC BY-NC-SA license eduGAIN access (or social media)
- 12. 12 | GN5-1 “We should prepare an Ansible course” What your thought process was – How it Started
- 13. 13 | GN5-1 What your thought process was – And What If...?
- 14. 14 | GN5-1 What your thought process was - First Maps 30 tabs!
- 15. 15 | GN5-1 What your thought process was - First Maps – Helicopter View
- 16. 16 | GN5-1 Engage ment Manage ment Production Core Commer ce Party Manage ment Intelligence Management Introduction DevOps Concepts Decoupling and Integration Standards and Commonly Used Architectures NREN Implementation Examples OAV Training: Knowledge Map TMForum Open Digital Architecture Functional Blocks Mapping of Architectures
- 17. 17 | GN5-1 What your thought process was - First “Finished” Map
- 18. 18 | GN5-1 Engagement Management (communicatio n channels) Production (HOW?) Core Commerce Management (WHAT) Party Management (WHO?) Intelligence Management Introduction DevOps Concepts Decoupling and Integration Standards and Commonly Used Architectures NREN Implementation Examples What your thought process was - Knowledge Map for the Training TM Forum Open Digital Architecture Functional Blocks Mapping of Architectures
- 19. 19 | GN5-1
- 20. 20 | GN5-1 General Introduction Line 30’ 10’ 30’ 15’ 30’ 45’ 15’ 15’ 15’ 30’ 30’ 30’ 30’ 15’ https://wiki.geant.org/display/NETDEV/OAV+Training+Portal 30’
- 21. 21 | GN5-1 We started asking in 2019, but really talking about training in 2020. First unit developed in Dec 2020 Network eAcademy Service in production since Nov 2022 Number of users in the last three years (distinct views per unit as of 13-10-2023): • 2023: 2,649 (2,552 OAV + 97 Quantum) • 2022: 1,700 (OAV) • 2021: n/a Institutions involved in service operations and development: 10 (RENAM, HEANET, CYNET, RedIRIS/CSUC, RedIRIS/EHU, DFN/FAU, GRNET, CARNET, GÉANT, UKIM) How Long it Took?
- 22. 22 | GN5-1 First, the training Then, the Architecture Mapping And then, the OAV MM And, in the OAV training: • Introduction to OAV is the most popular unit (513 unique users) • More than 100 unique users for: • Ansible • Data modelling, data formats and protocols – Introduction • NSO • OAV architecture requirements for NRENs • Protocols: NETCONF • CI/CD – Introduction • The OAV Architecture Blueprint What parts are being used more
- 23. 23 | GN5-1 Phased approach (not all trainers and reviewers work at the same pace, some leave...) What we Tried But Didn’t Work
- 24. 24 | GN5-1 Live sessions are not really crowded – Are people shy? What we Tried But Didn’t Work
- 26. 26 | GN5-1 Number of subtask participants: 12 Total manpower: 12.15 MM Monthly cost: 8.3 k€/month (58.3 k€/7 Jan-Jul 2023) How Long it Took