Service Presentation A
- 1. February, 2014 . “Good Morning all! I just wanted to tell you that the goods you picked up for us yesterday in the US are already here!!! Thank you for this exceptional service. May I add, that in ALL our history of bringing in goods we have never had our freight clear customs & be delivered to us so quickly. BRAVO! Have a great day! PS. The electronic update system is amazing! Service Presentation
- 2. Company Profile Concierge Customs, Compliance and Consultation Service. Total Customs Services has 75 years of Customs and Logistics knowledge and experience. We demonstrate our longevity through extensive customs knowledge, our niche Concierge Service and ability to diversify with the fluctuations in the customs industry along with our customers needs. We specialize in offering a one contact 24/7 representative for all our clients needs regardless of where or how the shipment is clearing customs.
- 3. Canadian Customs Brokerage Features Centralized Management Direct Line 24/7 Access to company principal. Complete Team of highly experienced, knowledgeable, and very personable individuals whose first priority is to familiarize themselves with your products. Total Coverage – Agents at all border ports. The most advanced and user friendly customs transmission technology. Complete AUDIT capabilities regarding CUSTOMS, LOGISTICS and Supply Chain Management. TCS is the only broker in Canada to date that has not received an Administrative Monetary Penalty – we pride ourselves in striving for perfection and operate at a less than 0.14% margin for refunds, delays, or misclassification of goods. Our representatives clear Air, Ocean and Ground shipments. Each shipment is followed through until merchandise is delivered. Departmental divisions are not present at TCS. Every Service Representative has extensive classification knowledge, a proven industry track record and is a certified customs specialist.
- 4. Compliance Management The Compliance Management team specializes in improving importing practices and managing risk and liability with the CBSA and AMPS. TCS also provides complete business system reviews and ongoing compliance management programs by professionals who maintain and manage the highest multi-national profiled corporations in the world. Our Compliance and System Consultants have and are providing service for the likes of; Ingram-Micro, Federated, Whirpool, La Senza, D-Link, Touchtunes, Olco Petroleam, Husky, Fleetwod, Midas,YKK, HP/Compaq and many others.
- 5. Administrative Monetary Penalty System (AMPS) “An Ounce of Prevention is worth a pound of cure.”
- 6. AMPS Risk Areas Tariff Classification Country Of Origin NAFTA SIMA Valuation Exports Business Systems Record Keeping
- 7. Are You Ready For a Customs Audit? Do system linkages between customs entry, purchasing, receiving, vendors’ invoice, and payables exist? Are your goods being classified properly? Do you file ammending entries? Have you ever reviewed your NAFTA certificates? Do you have time to prepare for CBSA audit? We Can Help Insure That you Are Protected.
- 8. Solutions for Client Compliance Specialist will perform a Compliance Assessment Review Prepare a complete analysis of all areas of the CAR Review Review all business processes, business systems to ensure compliance Implement procedures, create manuals Ensure readiness for when Customs performs a CAR review
- 9. We can meet any customized reporting needs for our clients along with; Track and Trace NAFTA Library System On-line Database Reporting Imaging System Scanned NAFTA’s Scanned B3’s Website
- 10. E-Solutions E-solutions has become a critical aspect in processing business to business transactions. Effective E-solutions drive business costs down and provide exceptional operational service at the best available price. TCS has developed a flexible array of e-solutions initiatives for our clients.
- 11. Global Transportation Systems We specialize in developing unique and flexible transportation, Warehouse and Distribution programs that streamline product distribution and reduce costs. Whether it’s a small package, Ocean, Air, less than truckload or truckload shipments – we have the answer for you. We have our own companies and agents that handle any type of logistical move.
- 12. TCS manages both sides of the border – through our strong agent network and your dedicated contact we can assist you in clearing shipments with US Customs. We provide complete CTPAT certification warehousing and cross border services throughout the United States.
- 13. US Customs Brokerage Centralized Management Direct contact to company principal Features Expert, licensed brokers positioned globally Maintenance of industry best practice standards Centralized entry processing and customer service Top Niche Advantage: Centralized US Inland Clearance. TCS in conjunction with our US Agent have developed and online system with US Customs allowing us to clear In-Land US port shipments from one central location. This affords us an absolute competitive advantage over everyone by allowing us to offer a one contact service for US clearances and avoiding the regular time delays associated with IN – Land clearance.
- 15. Partners in Protection (PIP) Canada Customs Initiative Promotes: Partnership with Canada Customs to work together to increase border security Quicker movement of low-risk goods through customs Improved Security levels
- 17. Customs Trade Partnership Against Terrorism (C-TPAT) Customs Trade Partnership Against Terrorism (C-TPAT) US Customs Initiative Partnership with US Customs to work together to increase border security Reduces chance/risk of inspections at the border
- 18. Solutions for Client Conduct analysis of current security systems Identify and rectify areas of concern Complete Application and Security Questionnaires
- 19. Free And Secure Trade (FAST)
- 20. In Canada, FAST builds on Customs Self- Assessment (CSA) and its principles of pre- approval and self-assessment, as well as increased security measures under the Partners in Protection program (PIP). In the United States, FAST builds on the U.S. Customs Trade Partnership Against Terrorism Program (C-TPAT). Free And Secure Trade (FAST)
- 21. Canadian Customs clearance format, adopting corporate business systems, resulting in efficient clearance and accounting processes, while protecting national security and business profitability. (Report at the end of the Month what goods you cleared.) C.S.A. Customs Self Assessment TCS can guide you in taking the first steps to eliminating the “Frontiers” and setting up Omer DeSerres for Customs Autonomy.
- 22. Customs Self Assessment (C.S.A.) Why C.S.A. ? • Alignment to Compliance as Expected • Correct Anomalies • Business System Reconciliation • Avoid A.C.I. • Quicker Cycle Times TRADITIONAL MODEL CSA MODEL ? ? ? CUSTOMS PURCHASING RECEIVING ACCOUNTING PURCHASING CUSTOMS ACCOUNTINGRECEIVING
- 23. Customs Self Assessment (C.S.A.) Key Requirements 1. Senior Management “Buy In” (established time and expense lines) 2. System and Process Flexibility/Adaptability 3. Team Designation with “Champion” (Representatives; Purchasing, Accounting, Customs, Receiving) 4. THIRD PARTY “CONSULTANT”
- 24. One Contact 24/7 Advance Information and Costs via email Variety in Services Knowledge and Expertise You will never be a number Just try us once….. Summary of