Shelley1210 act km_behaviouraldna_workshop
- 1. Metaphor Interactions for Impact The Behavioural DNA of Collaboration Arthur Shelley, Intelligent Answers & OZAN* actKM Conference, Canberra 23rd October 2012 * OZAN is the Organizational Zoo Ambassadors network An international professional development group collaborating on application of metaphor to enhance performance outcomes © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 1
- 2. 3 Conversations that Matter © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 2
- 3. Warm Up Quiz A Lion Aggressive Command and Control Territorial Charismatic or ego-driven Leads by fear © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 3
- 4. Warm Up Quiz B Eagle Inspirational Above the mire Great long range vision Rapid action on opportunities Great instinct Strategic Leads strategically with vision © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 4
- 5. Warm Up Quiz C Bee Collaborative Assumes specific role Everything for the hive Leads teamwork © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 5
- 6. Conversation 1: What behaviours are appropriate for collaboration? Core (Expected) Behaviours Zoo Zoo Zoo Zoo Zoo Character? Character? Character? Character? Character? Accepted (Desired) Behaviours Zoo Zoo Zoo Zoo Zoo Character? Character? Character? Character? Character? Tolerated Behaviours Zoo Zoo Zoo Zoo Zoo Character? Character? Character? Character? Character? Rejected (Not tolerated) Behaviours Zoo Zoo Zoo Zoo Zoo Character? Character? Character? Character? Character? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 6
- 7. Example Output: Define the Context 5 Expected When you 5 Desired place or move a card explain WHY to the 5 Tolerated group. Do Not use Z: Zoo Positive or 5 NOT Tolerated Zoo Negative 6 Neutral 7
- 8. Conversation 2: Compare your outputs (& outcomes) Walk around … look at what others have stated: Discuss similarities and differences… Ask WHY … exchange ideas and perspectives 15 minutes © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 8
- 9. Behavioural DNA perspectives Positive contribution Negative contribution © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 9
- 10. Relationships and knowledge transfer © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 10
- 11. Conversation 3: What is? to What is Possible! Value does not automatically flow from knowing … … it is created from acting on what you know in an appropriate context. Discuss how you might stimulate constructive conversations in your environments to enhance collaboration (remembering the range of contexts) Write down on the postcard at least ONE ACTION to DO in your workplace next week … (otherwise we just wasted an hour) © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 11
- 12. Self Commitment + Others (behaviours) + Action = Outcomes © Arthur Shelley 2012 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 12
- 13. Support slides The following slides do not normally get used in the workshops, they are good resources for further conversations in the workplace. Refer to www.organizationalzoo.com/blog for more details on the images and how they can be used to stimulate conversations about behavioural interactions, action learning and capability development. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 13
- 14. Wide range of conversations Zoo metaphor has been successfully applied in: • Restructures, acquisitions & mergers • Leadership development & mentoring • Performance appraisals • Team forming & storming • Project review, lessons learnt & risk analysis • Options assessment and brainstorming • Reverse brainstorming & creative role plays • …and more.. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 14
- 15. Culture clash? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 15
- 16. Circles of influence Do you behave differently in each of these environments? What about sub-contexts within these? Extended family FAMILY YOU © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 16
- 17. Reflective Impact Diary © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 17
- 18. Contact Arthur Shelley arthur@organizationalzoo.com FREE behavioural profile www.organizationalzoo.com/profiler Insights into behaviours www.organizationalzoo.com/blog www.organizationalzoo.com/ZooTube Consulting and mentoring www.intelligentanswers.com.au Ph +61 413 047 408 @Metaphorage #OrgZoo © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 18