Showcase of social learning and immersive learning at IBM
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IBM is experimenting with new forms of social and immersive learning using technology. Some examples described include awareness games to teach business concepts, online games to understand city dynamics, mandatory sales role-playing games for new employees, a diversity game to promote awareness and behavior change, remaking virtual classes as virtual worlds, and using multiplayer games to develop leadership skills. Wiki-based and informal learning programs are also discussed that connect learners through tasks, documents, and reflections.
Showcase of social learning and immersive learning at IBM
- 1. Bert De Coutere – IBM Learning Development Europe Showcase of social learning and immersive learning at IBM IBM Learning Development Europe
- 2. Technology has triggered new kind of learning activities. IBM is a technology company that loves to try out new applications of technology. Technology baseline Innovative culture (TAP program) Large corporate learning organization
- 4. We made awareness games like Innov8. Goal: get a feel of what business process modeling means in a realistic context Part of Academic Initiative Expectation setting: serious games vs PlayStation
- 5. Soon: CityOne online game to understand the dynamics of ‘smarter cities’. Launch Oct 4 th
- 6. Internally, we had a new generation sales force to deploy in our growth markets. SalesQuest and ProjectQuest are included in the learning programs in Asia. Growth Markets New generation, new expectations Mandatory part You can fail (and learn from it) Most people play more than once
- 7. Diversity@Play is a QuickGame that was released for diversity awareness and behavior change. Quick Game (20 min) Learning of the Month Scenarios delivered by diversity council members Rapid authoring
- 8. Optimizing the blend: remake of a virtual class to a virtual world. Learning Commons Use the extra affordances the 3D worlds offer
- 9. Research on playing and leadership skills. Leadership skills by playing multi-player games such as Word of Warcraft
- 11. SpringPlace is a wiki-based learning program. Prepare skills at the next career level 14 weeks program with a 15 min task every week Tracked via ‘tasks’ in Lotus Notes Based around a wiki that is moderated
- 12. Informal learning example: Activities to learn your way step by step. Step by step completion Documents, links, reflections Expandable, everyone can add Comments Merit badge
- 13. Social network analysis tools help for reflection, and to find expertise. Reflect on your network Reflect on your reputation towards key terms Mine for experts And the network between you and the expert
- 14. A game to get the basics tagging place. Social Network Analysis relies upon proper tagging of people Game to get people to tag one another