The document discusses the challenges of accessing complex GIS pipeline data models for non-GIS professionals, emphasizing the difficulties of managing data stored in silos. It proposes a solution that involves building toolboxes using FME (Feature Manipulation Engine) to streamline data consumption and create a data warehouse that aggregates information from various sources. By employing a services-oriented, event-driven approach, the document highlights the importance of good data in fostering knowledge and problem-solving.