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Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 1 of 23
Chapter 1
What is
Simulation?
Last revision June 7, 2003
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 2 of 23
Simulation Is …
• Simulation – very broad term – methods and
applications to imitate or mimic real systems,
usually via computer
• Applies in many fields and industries
• Very popular and powerful method
• Book covers simulation in general and the Arena
simulation software in particular
• This chapter – general ideas, terminology,
examples of applications, good/bad things, kinds
of simulation, software options, how/when
simulation is used
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 3 of 23
Systems
• System – facility or process, actual or planned
 Examples abound …
– Manufacturing facility
– Bank operation
– Airport operations (passengers, security, planes, crews, baggage)
– Transportation/logistics/distribution operation
– Hospital facilities (emergency room, operating room, admissions)
– Computer network
– Freeway system
– Business process (insurance office)
– Criminal justice system
– Chemical plant
– Fast-food restaurant
– Supermarket
– Theme park
– Emergency-response system
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 4 of 23
Work With the System?
• Study the system – measure, improve, design,
control
 Maybe just play with the actual system
– Advantage — unquestionably looking at the right thing
 But it’s often impossible to do so in reality with the actual
system
– System doesn’t exist
– Would be disruptive, expensive, or dangerous
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 5 of 23
Models
• Model – set of assumptions/approximations
about how the system works
 Study the model instead of the real system … usually much
easier, faster, cheaper, safer
 Can try wide-ranging ideas with the model
– Make your mistakes on the computer where they don’t count, rather
than for real where they do count
 Often, just building the model is instructive – regardless of
results
 Model validity (any kind of model … not just simulation)
– Care in building to mimic reality faithfully
– Level of detail
– Get same conclusions from the model as you would from system
– More in Chapter 13
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 6 of 23
Types of Models
• Physical (iconic) models
 Tabletop material-handling models
 Mock-ups of fast-food restaurants
 Flight simulators
• Logical (mathematical) models
 Approximations and assumptions about a system’s
operation
 Often represented via computer program in appropriate
software
 Exercise the program to try things, get results, learn about
model behavior
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 7 of 23
Studying Logical Models
• If model is simple enough, use traditional
mathematical analysis … get exact results, lots of
insight into model
 Queueing theory
 Differential equations
 Linear programming
• But complex systems can seldom be validly
represented by a simple analytic model
 Danger of over-simplifying assumptions … model validity?
 Type III error – working on the wrong problem
• Often, a complex system requires a complex
model, and analytical methods don’t apply …
what to do?
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 8 of 23
Computer Simulation
• Broadly interpreted, computer simulation refers
to methods for studying a wide variety of models
of systems
 Numerically evaluate on a computer
 Use software to imitate the system’s operations and
characteristics, often over time
• Can be used to study simple models but should
not use it if an analytical solution is available
• Real power of simulation is in studying complex
models
• Simulation can tolerate complex models since we
don’t even aspire to an analytical solution
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 9 of 23
Popularity of Simulation
• Consistently ranked as the most useful, popular
tool in the broader area of operations research /
management science
 1978: M.S. graduates of CWRU O.R. Department … after
graduation
1. Statistical analysis
2. Forecasting
3. Systems Analysis
4. Information systems
5. Simulation
 1979: Survey 137 large firms, which methods used?
1. Statistical analysis (93% used it)
2. Simulation (84%)
3. Followed by LP, PERT/CPM, inventory theory, NLP, …
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 10 of 23
Popularity of Simulation (cont’d.)
 1980: (A)IIE O.R. division members
– First in utility and interest — simulation
– First in familiarity — LP (simulation was second)
 1983, 1989, 1993: Longitudinal study of corporate practice
1. Statistical analysis
2. Simulation
 1989: Survey of surveys
– Heavy use of simulation consistently reported
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 11 of 23
Advantages of Simulation
• Flexibility to model things as they are (even if
messy and complicated)
 Avoid looking where the light is (a morality play):
• Allows uncertainty, nonstationarity in modeling
 The only thing that’s for sure: nothing is for sure
 Danger of ignoring system variability
 Model validity
You’re walking along in the dark and see someone on hands and knees
searching the ground under a street light.
You: “What’s wrong? Can I help you?”
Other person: “I dropped my car keys and can’t find them.”
You: “Oh, so you dropped them around here, huh?”
Other person: “No, I dropped them over there.” (Points into the darkness.)
You: “Then why are you looking here?”
Other person: “Because this is where the light is.”
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 12 of 23
Advantages of Simulation (cont’d.)
• Advances in computing/cost ratios
 Estimated that 75% of computing power is used for various
kinds of simulations
 Dedicated machines (e.g., real-time shop-floor control)
• Advances in simulation software
 Far easier to use (GUIs)
 No longer as restrictive in modeling constructs (hierarchical,
down to C)
 Statistical design & analysis capabilities
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 13 of 23
The Bad News
• Don’t get exact answers, only approximations,
estimates
 Also true of many other modern methods
 Can bound errors by machine roundoff
• Get random output (RIRO) from stochastic
simulations
 Statistical design, analysis of simulation experiments
 Exploit: noise control, replicability, sequential sampling,
variance-reduction techniques
 Catch: “standard” statistical methods seldom work
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 14 of 23
Different Kinds of Simulation
• Static vs. Dynamic
 Does time have a role in the model?
• Continuous-change vs. Discrete-change
 Can the “state” change continuously or only at discrete
points in time?
• Deterministic vs. Stochastic
 Is everything for sure or is there uncertainty?
• Most operational models:
 Dynamic, Discrete-change, Stochastic
– Though Chapter 11 discusses continuous and combined discrete-
continuous models
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 15 of 23
Simulation by Hand:
The Buffon Needle Problem
• Estimate p (George Louis Leclerc, c. 1733)
• Toss needle of length l onto table with stripes d
(>l) apart
• P (needle crosses a line) =
• Repeat; tally = proportion of times a line is
crossed
• Estimate p by
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 16 of 23
Why Toss Needles?
• Buffon needle problem seems silly now, but it has
important simulation features:
 Experiment to estimate something hard to compute exactly
(in 1733)
 Randomness, so estimate will not be exact; estimate the
error in the estimate
 Replication (the more the better) to reduce error
 Sequential sampling to control error — keep tossing until
probable error in estimate is “small enough”
 Variance reduction (Buffon Cross)
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 17 of 23
Using Computers to Simulate
• General-purpose languages (FORTRAN)
 Tedious, low-level, error-prone
 But, almost complete flexibility
• Support packages
 Subroutines for list processing, bookkeeping, time advance
 Widely distributed, widely modified
• Spreadsheets
 Usually static models
 Financial scenarios, distribution sampling, SQC
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 18 of 23
Using Computers to Simulate (cont’d.)
• Simulation languages
 GPSS, SIMSCRIPT, SLAM, SIMAN (on which Arena is
based, and is included in Arena)
 Popular, still in use
 Learning curve for features, effective use, syntax
• High-level simulators
 Very easy, graphical interface
 Domain-restricted (manufacturing, communications)
 Limited flexibility — model validity?
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 19 of 23
Where Arena Fits In
• Hierarchical structure
 Multiple levels of modeling
 Can mix different modeling
levels together in the same
model
 Often, start high then go lower
as needed
• Get ease-of-use advantage
of simulators without
sacrificing modeling
flexibility
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 20 of 23
When Simulations are Used
• Uses of simulation have evolved with hardware,
software
• The early years (1950s-1960s)
 Very expensive, specialized tool to use
 Required big computers, special training
 Mostly in FORTRAN (or even Assembler)
 Processing cost as high as $1000/hour for a sub-286 level
machine
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 21 of 23
When Simulations are Used (cont’d.)
• The formative years (1970s-early 1980s)
 Computers got faster, cheaper
 Value of simulation more widely recognized
 Simulation software improved, but they were still languages
to be learned, typed, batch processed
 Often used to clean up “disasters” in auto, aerospace
industries
– Car plant; heavy demand for certain model
– Line underperforming
– Simulated, problem identified
– But demand had dried up — simulation was too late
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 22 of 23
When Simulations are Used (cont’d.)
• The recent past (late 1980s-1990s)
 Microcomputer power
 Software expanded into GUIs, animation
 Wider acceptance across more areas
– Traditional manufacturing applications
– Services
– Health care
– “Business processes”
 Still mostly in large firms
 Often a simulation is part of the “specs”
Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
ed. Slide 23 of 23
When Simulations are Used (cont’d.)
• The present
 Proliferating into smaller firms
 Becoming a standard tool
 Being used earlier in design phase
 Real-time control
• The future
 Exploiting interoperability of operating systems
 Specialized “templates” for industries, firms
 Automated statistical design, analysis
 Networked sharing of data in real time
 Integration with other applications
 Distributed model building, execution

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simulation chapter simulation chapter 1 info

  • 1. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 1 of 23 Chapter 1 What is Simulation? Last revision June 7, 2003
  • 2. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 2 of 23 Simulation Is … • Simulation – very broad term – methods and applications to imitate or mimic real systems, usually via computer • Applies in many fields and industries • Very popular and powerful method • Book covers simulation in general and the Arena simulation software in particular • This chapter – general ideas, terminology, examples of applications, good/bad things, kinds of simulation, software options, how/when simulation is used
  • 3. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 3 of 23 Systems • System – facility or process, actual or planned  Examples abound … – Manufacturing facility – Bank operation – Airport operations (passengers, security, planes, crews, baggage) – Transportation/logistics/distribution operation – Hospital facilities (emergency room, operating room, admissions) – Computer network – Freeway system – Business process (insurance office) – Criminal justice system – Chemical plant – Fast-food restaurant – Supermarket – Theme park – Emergency-response system
  • 4. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 4 of 23 Work With the System? • Study the system – measure, improve, design, control  Maybe just play with the actual system – Advantage — unquestionably looking at the right thing  But it’s often impossible to do so in reality with the actual system – System doesn’t exist – Would be disruptive, expensive, or dangerous
  • 5. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 5 of 23 Models • Model – set of assumptions/approximations about how the system works  Study the model instead of the real system … usually much easier, faster, cheaper, safer  Can try wide-ranging ideas with the model – Make your mistakes on the computer where they don’t count, rather than for real where they do count  Often, just building the model is instructive – regardless of results  Model validity (any kind of model … not just simulation) – Care in building to mimic reality faithfully – Level of detail – Get same conclusions from the model as you would from system – More in Chapter 13
  • 6. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 6 of 23 Types of Models • Physical (iconic) models  Tabletop material-handling models  Mock-ups of fast-food restaurants  Flight simulators • Logical (mathematical) models  Approximations and assumptions about a system’s operation  Often represented via computer program in appropriate software  Exercise the program to try things, get results, learn about model behavior
  • 7. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 7 of 23 Studying Logical Models • If model is simple enough, use traditional mathematical analysis … get exact results, lots of insight into model  Queueing theory  Differential equations  Linear programming • But complex systems can seldom be validly represented by a simple analytic model  Danger of over-simplifying assumptions … model validity?  Type III error – working on the wrong problem • Often, a complex system requires a complex model, and analytical methods don’t apply … what to do?
  • 8. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 8 of 23 Computer Simulation • Broadly interpreted, computer simulation refers to methods for studying a wide variety of models of systems  Numerically evaluate on a computer  Use software to imitate the system’s operations and characteristics, often over time • Can be used to study simple models but should not use it if an analytical solution is available • Real power of simulation is in studying complex models • Simulation can tolerate complex models since we don’t even aspire to an analytical solution
  • 9. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 9 of 23 Popularity of Simulation • Consistently ranked as the most useful, popular tool in the broader area of operations research / management science  1978: M.S. graduates of CWRU O.R. Department … after graduation 1. Statistical analysis 2. Forecasting 3. Systems Analysis 4. Information systems 5. Simulation  1979: Survey 137 large firms, which methods used? 1. Statistical analysis (93% used it) 2. Simulation (84%) 3. Followed by LP, PERT/CPM, inventory theory, NLP, …
  • 10. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 10 of 23 Popularity of Simulation (cont’d.)  1980: (A)IIE O.R. division members – First in utility and interest — simulation – First in familiarity — LP (simulation was second)  1983, 1989, 1993: Longitudinal study of corporate practice 1. Statistical analysis 2. Simulation  1989: Survey of surveys – Heavy use of simulation consistently reported
  • 11. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 11 of 23 Advantages of Simulation • Flexibility to model things as they are (even if messy and complicated)  Avoid looking where the light is (a morality play): • Allows uncertainty, nonstationarity in modeling  The only thing that’s for sure: nothing is for sure  Danger of ignoring system variability  Model validity You’re walking along in the dark and see someone on hands and knees searching the ground under a street light. You: “What’s wrong? Can I help you?” Other person: “I dropped my car keys and can’t find them.” You: “Oh, so you dropped them around here, huh?” Other person: “No, I dropped them over there.” (Points into the darkness.) You: “Then why are you looking here?” Other person: “Because this is where the light is.”
  • 12. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 12 of 23 Advantages of Simulation (cont’d.) • Advances in computing/cost ratios  Estimated that 75% of computing power is used for various kinds of simulations  Dedicated machines (e.g., real-time shop-floor control) • Advances in simulation software  Far easier to use (GUIs)  No longer as restrictive in modeling constructs (hierarchical, down to C)  Statistical design & analysis capabilities
  • 13. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 13 of 23 The Bad News • Don’t get exact answers, only approximations, estimates  Also true of many other modern methods  Can bound errors by machine roundoff • Get random output (RIRO) from stochastic simulations  Statistical design, analysis of simulation experiments  Exploit: noise control, replicability, sequential sampling, variance-reduction techniques  Catch: “standard” statistical methods seldom work
  • 14. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 14 of 23 Different Kinds of Simulation • Static vs. Dynamic  Does time have a role in the model? • Continuous-change vs. Discrete-change  Can the “state” change continuously or only at discrete points in time? • Deterministic vs. Stochastic  Is everything for sure or is there uncertainty? • Most operational models:  Dynamic, Discrete-change, Stochastic – Though Chapter 11 discusses continuous and combined discrete- continuous models
  • 15. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 15 of 23 Simulation by Hand: The Buffon Needle Problem • Estimate p (George Louis Leclerc, c. 1733) • Toss needle of length l onto table with stripes d (>l) apart • P (needle crosses a line) = • Repeat; tally = proportion of times a line is crossed • Estimate p by
  • 16. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 16 of 23 Why Toss Needles? • Buffon needle problem seems silly now, but it has important simulation features:  Experiment to estimate something hard to compute exactly (in 1733)  Randomness, so estimate will not be exact; estimate the error in the estimate  Replication (the more the better) to reduce error  Sequential sampling to control error — keep tossing until probable error in estimate is “small enough”  Variance reduction (Buffon Cross)
  • 17. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 17 of 23 Using Computers to Simulate • General-purpose languages (FORTRAN)  Tedious, low-level, error-prone  But, almost complete flexibility • Support packages  Subroutines for list processing, bookkeeping, time advance  Widely distributed, widely modified • Spreadsheets  Usually static models  Financial scenarios, distribution sampling, SQC
  • 18. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 18 of 23 Using Computers to Simulate (cont’d.) • Simulation languages  GPSS, SIMSCRIPT, SLAM, SIMAN (on which Arena is based, and is included in Arena)  Popular, still in use  Learning curve for features, effective use, syntax • High-level simulators  Very easy, graphical interface  Domain-restricted (manufacturing, communications)  Limited flexibility — model validity?
  • 19. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 19 of 23 Where Arena Fits In • Hierarchical structure  Multiple levels of modeling  Can mix different modeling levels together in the same model  Often, start high then go lower as needed • Get ease-of-use advantage of simulators without sacrificing modeling flexibility
  • 20. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 20 of 23 When Simulations are Used • Uses of simulation have evolved with hardware, software • The early years (1950s-1960s)  Very expensive, specialized tool to use  Required big computers, special training  Mostly in FORTRAN (or even Assembler)  Processing cost as high as $1000/hour for a sub-286 level machine
  • 21. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 21 of 23 When Simulations are Used (cont’d.) • The formative years (1970s-early 1980s)  Computers got faster, cheaper  Value of simulation more widely recognized  Simulation software improved, but they were still languages to be learned, typed, batch processed  Often used to clean up “disasters” in auto, aerospace industries – Car plant; heavy demand for certain model – Line underperforming – Simulated, problem identified – But demand had dried up — simulation was too late
  • 22. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 22 of 23 When Simulations are Used (cont’d.) • The recent past (late 1980s-1990s)  Microcomputer power  Software expanded into GUIs, animation  Wider acceptance across more areas – Traditional manufacturing applications – Services – Health care – “Business processes”  Still mostly in large firms  Often a simulation is part of the “specs”
  • 23. Chapter 1 – What Is Simulation Simulation with Arena, 3rd ed. Slide 23 of 23 When Simulations are Used (cont’d.) • The present  Proliferating into smaller firms  Becoming a standard tool  Being used earlier in design phase  Real-time control • The future  Exploiting interoperability of operating systems  Specialized “templates” for industries, firms  Automated statistical design, analysis  Networked sharing of data in real time  Integration with other applications  Distributed model building, execution