1. Chapter 1 – What Is Simulation
Simulation with Arena, 3rd
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Chapter 1
What is
Simulation?
Last revision June 7, 2003
2. Chapter 1 – What Is Simulation
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Simulation Is …
• Simulation – very broad term – methods and
applications to imitate or mimic real systems,
usually via computer
• Applies in many fields and industries
• Very popular and powerful method
• Book covers simulation in general and the Arena
simulation software in particular
• This chapter – general ideas, terminology,
examples of applications, good/bad things, kinds
of simulation, software options, how/when
simulation is used
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Systems
• System – facility or process, actual or planned
Examples abound …
– Manufacturing facility
– Bank operation
– Airport operations (passengers, security, planes, crews, baggage)
– Transportation/logistics/distribution operation
– Hospital facilities (emergency room, operating room, admissions)
– Computer network
– Freeway system
– Business process (insurance office)
– Criminal justice system
– Chemical plant
– Fast-food restaurant
– Supermarket
– Theme park
– Emergency-response system
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Work With the System?
• Study the system – measure, improve, design,
control
Maybe just play with the actual system
– Advantage — unquestionably looking at the right thing
But it’s often impossible to do so in reality with the actual
system
– System doesn’t exist
– Would be disruptive, expensive, or dangerous
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Models
• Model – set of assumptions/approximations
about how the system works
Study the model instead of the real system … usually much
easier, faster, cheaper, safer
Can try wide-ranging ideas with the model
– Make your mistakes on the computer where they don’t count, rather
than for real where they do count
Often, just building the model is instructive – regardless of
results
Model validity (any kind of model … not just simulation)
– Care in building to mimic reality faithfully
– Level of detail
– Get same conclusions from the model as you would from system
– More in Chapter 13
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Types of Models
• Physical (iconic) models
Tabletop material-handling models
Mock-ups of fast-food restaurants
Flight simulators
• Logical (mathematical) models
Approximations and assumptions about a system’s
operation
Often represented via computer program in appropriate
software
Exercise the program to try things, get results, learn about
model behavior
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Studying Logical Models
• If model is simple enough, use traditional
mathematical analysis … get exact results, lots of
insight into model
Queueing theory
Differential equations
Linear programming
• But complex systems can seldom be validly
represented by a simple analytic model
Danger of over-simplifying assumptions … model validity?
Type III error – working on the wrong problem
• Often, a complex system requires a complex
model, and analytical methods don’t apply …
what to do?
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Computer Simulation
• Broadly interpreted, computer simulation refers
to methods for studying a wide variety of models
of systems
Numerically evaluate on a computer
Use software to imitate the system’s operations and
characteristics, often over time
• Can be used to study simple models but should
not use it if an analytical solution is available
• Real power of simulation is in studying complex
models
• Simulation can tolerate complex models since we
don’t even aspire to an analytical solution
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Popularity of Simulation
• Consistently ranked as the most useful, popular
tool in the broader area of operations research /
management science
1978: M.S. graduates of CWRU O.R. Department … after
graduation
1. Statistical analysis
2. Forecasting
3. Systems Analysis
4. Information systems
5. Simulation
1979: Survey 137 large firms, which methods used?
1. Statistical analysis (93% used it)
2. Simulation (84%)
3. Followed by LP, PERT/CPM, inventory theory, NLP, …
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Popularity of Simulation (cont’d.)
1980: (A)IIE O.R. division members
– First in utility and interest — simulation
– First in familiarity — LP (simulation was second)
1983, 1989, 1993: Longitudinal study of corporate practice
1. Statistical analysis
2. Simulation
1989: Survey of surveys
– Heavy use of simulation consistently reported
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Advantages of Simulation
• Flexibility to model things as they are (even if
messy and complicated)
Avoid looking where the light is (a morality play):
• Allows uncertainty, nonstationarity in modeling
The only thing that’s for sure: nothing is for sure
Danger of ignoring system variability
Model validity
You’re walking along in the dark and see someone on hands and knees
searching the ground under a street light.
You: “What’s wrong? Can I help you?”
Other person: “I dropped my car keys and can’t find them.”
You: “Oh, so you dropped them around here, huh?”
Other person: “No, I dropped them over there.” (Points into the darkness.)
You: “Then why are you looking here?”
Other person: “Because this is where the light is.”
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Advantages of Simulation (cont’d.)
• Advances in computing/cost ratios
Estimated that 75% of computing power is used for various
kinds of simulations
Dedicated machines (e.g., real-time shop-floor control)
• Advances in simulation software
Far easier to use (GUIs)
No longer as restrictive in modeling constructs (hierarchical,
down to C)
Statistical design & analysis capabilities
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The Bad News
• Don’t get exact answers, only approximations,
estimates
Also true of many other modern methods
Can bound errors by machine roundoff
• Get random output (RIRO) from stochastic
simulations
Statistical design, analysis of simulation experiments
Exploit: noise control, replicability, sequential sampling,
variance-reduction techniques
Catch: “standard” statistical methods seldom work
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Different Kinds of Simulation
• Static vs. Dynamic
Does time have a role in the model?
• Continuous-change vs. Discrete-change
Can the “state” change continuously or only at discrete
points in time?
• Deterministic vs. Stochastic
Is everything for sure or is there uncertainty?
• Most operational models:
Dynamic, Discrete-change, Stochastic
– Though Chapter 11 discusses continuous and combined discrete-
continuous models
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Simulation by Hand:
The Buffon Needle Problem
• Estimate p (George Louis Leclerc, c. 1733)
• Toss needle of length l onto table with stripes d
(>l) apart
• P (needle crosses a line) =
• Repeat; tally = proportion of times a line is
crossed
• Estimate p by
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Why Toss Needles?
• Buffon needle problem seems silly now, but it has
important simulation features:
Experiment to estimate something hard to compute exactly
(in 1733)
Randomness, so estimate will not be exact; estimate the
error in the estimate
Replication (the more the better) to reduce error
Sequential sampling to control error — keep tossing until
probable error in estimate is “small enough”
Variance reduction (Buffon Cross)
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Using Computers to Simulate
• General-purpose languages (FORTRAN)
Tedious, low-level, error-prone
But, almost complete flexibility
• Support packages
Subroutines for list processing, bookkeeping, time advance
Widely distributed, widely modified
• Spreadsheets
Usually static models
Financial scenarios, distribution sampling, SQC
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Using Computers to Simulate (cont’d.)
• Simulation languages
GPSS, SIMSCRIPT, SLAM, SIMAN (on which Arena is
based, and is included in Arena)
Popular, still in use
Learning curve for features, effective use, syntax
• High-level simulators
Very easy, graphical interface
Domain-restricted (manufacturing, communications)
Limited flexibility — model validity?
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Where Arena Fits In
• Hierarchical structure
Multiple levels of modeling
Can mix different modeling
levels together in the same
model
Often, start high then go lower
as needed
• Get ease-of-use advantage
of simulators without
sacrificing modeling
flexibility
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When Simulations are Used
• Uses of simulation have evolved with hardware,
software
• The early years (1950s-1960s)
Very expensive, specialized tool to use
Required big computers, special training
Mostly in FORTRAN (or even Assembler)
Processing cost as high as $1000/hour for a sub-286 level
machine
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When Simulations are Used (cont’d.)
• The formative years (1970s-early 1980s)
Computers got faster, cheaper
Value of simulation more widely recognized
Simulation software improved, but they were still languages
to be learned, typed, batch processed
Often used to clean up “disasters” in auto, aerospace
industries
– Car plant; heavy demand for certain model
– Line underperforming
– Simulated, problem identified
– But demand had dried up — simulation was too late
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When Simulations are Used (cont’d.)
• The recent past (late 1980s-1990s)
Microcomputer power
Software expanded into GUIs, animation
Wider acceptance across more areas
– Traditional manufacturing applications
– Services
– Health care
– “Business processes”
Still mostly in large firms
Often a simulation is part of the “specs”
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When Simulations are Used (cont’d.)
• The present
Proliferating into smaller firms
Becoming a standard tool
Being used earlier in design phase
Real-time control
• The future
Exploiting interoperability of operating systems
Specialized “templates” for industries, firms
Automated statistical design, analysis
Networked sharing of data in real time
Integration with other applications
Distributed model building, execution