Single order processing for MyStore or Gifting orders - LMD
- 1. Single Order Processing- MyStore/Gifting order In this module, we will discuss :- 1. How to identify MyStore/Gifting order? 2. How to process a single order? 3. How to download duplicate copies? 4. How to download the Paytm Mall invoice?
- 2. How to identify MyStore/Gifting order? The ribbon highlights that it is a MyStore/Gifting order and suggests to pack the product in a neutral packaging1 1
- 3. How to identify MyStore/Gifting order? The orders are also marked as MyStore/Gifting orders2 2
- 4. There are five stages of single order processing Delivered The order is delivered to the customer 5. Confirm and Pack Acknowledge and pack the order 1. To Handover The order is moved to the ‘To handover’ stage till it is picked up 3.Request Pickup Download the manifest slip by clicking on the Request Pickup tab 2. Shipped The order is shipped from your warehouse 4.
- 5. How to process a single order? Click on the Orders tab1 Steps to process a single order - 1
- 6. Click on the Confirm & Pack tab 2 2 How to process a single order?
- 7. Click on the Pack tab3 3 How to process a single order?
- 8. Click on the Confirm button4 Note - Acknowledge the order within 24 hours 4 How to process a single order?
- 9. Enter the IMEI/Serial number5 If it is an electronic product, you have to enter its IMEI/Serial number Note - This pop-up will appear only if it is an electronic product 6 Click on the Done button The packing slip will be downloaded 6 5 How to process a single order?
- 10. How to process orders in bulk? Packaging slip– You have to paste it outside the packaging box a This is a sample of Packing Slip Note – Please do not use your own invoice or Paytm Mall invoice. Packaging guidelines- • You have to use plain corrugated box or polybag only • Packaging tape should be transparent or brown only • There should not be any branding or logo on the packaging material
- 11. Follow these Packaging guidelines to ensure smooth order processing- General packaging guidelines Packaging tape should be transparent or plain only You have to use plain corrugated box only There should not be any branding or logo on the packaging material
- 12. Your order moves to ‘Request Pickup’, from where you will download the Manifest Note – Request Pickup only when your order is ready to ship. Click on the Request Pickup tab Click on Request Pickup 7 8 8 7 How to process a single order?
- 13. 9 Click hare to search the packaging type How to process a single order? 9
- 14. How to process a single order? Type and select the “custom” from the dropdown10 10a 10b
- 15. Click on the OK button The manifest will be downloaded into your system How to process a single order? 11 11
- 16. Here, you can see the name of your courier partnera This is a sample Manifest which contains the details of your courier partner Here, you can see the Order details with the AWB numberb The merchant signature and the courier signature are required on both the copies of the manifestc Here, you can see the total number of packetsd a b c d Note – If you generate the manifest before 12:00 pm, your order will be picked up on the same day and if you generate the manifest after 12:00 pm, your order will be picked up till 6 pm (5 pm for Delhi/NCR) of the following day How to process a single order?
- 17. Click on More To view your shipped orders, follow these steps - Click on the Shipped tab Here, you can check all the shipped orders 12 13 12 13 How to process a single order?
- 18. Click on the Delivered tab Here, you can check all the delivered orders To view your delivered orders, follow this step - 14 14 How to process a single order?
- 19. Click on the To Handover tab In case you have lost your packing slip or manifest before shipping, you can generate their duplicates by going to the To Handover tab 1 1 How to download duplicate copies?
- 20. Here, you can download duplicate copies 2 2 How to download duplicate copies?
- 21. Download Paytm Mall Invoice
- 22. How to download the Paytm Mall invoice? To download the Paytm Mall invoice, follow these steps - Click on the Orders tab1 1
- 23. How to download the Paytm Mall invoice? Search your order using the Order ID, Item ID etc. 2 2
- 24. How to download the Paytm Mall invoice? 3 Click on View more details3
- 25. How to download the Paytm Mall invoice? 4 Click on Download Reseller Invoice 4
- 26. How to download the Paytm Mall invoice? This is a sample of the invoice -
- 27. Thanks everyone! For any query, please raise a ticket on Support