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Six Push
Notification
Myths
How to better engage
your mobile audience
By
It’s time to identify
the bad push
notification advice
Push
Notification
Timing1
Myth
The best time to
send push
notifications is
between 6-8pm
Reality
Send notifications in
the moment where
your users will get the
most value
Shift your mindset, think
like your user and take the
time to understand when
the best moment to
receive a notification is
Questions in
push
notifications?2
Myth
Ask a question in
your push
notifications to
boost engagement ⁉
Reality
Don’t trick people into
engagement – it’s
annoying
!
This is short term
success. If you want to
truly engage you users in
the long term you’ll have
to provide value.
Push
notification
visuals3
Myth
Images and GIFs
improve retention
and engagement !
Reality
Value messages >
moving images!
Moving cat GIF won’t
always get you 95% click-
through. Focus on value –
if an image will help
provide that then great!
Personalized
push
notifications4
Myth
Personalization
means
addressing your
users by name
Reality
Stick to historical,
behavioural based
notifications for
relevancy
!
Using historical data, both
in-app and in the real world
are much better methods
of personalization and
engagement.
Push
notification
KPIs5
Myth
You live and die
by your push open
rates !
Reality
Vanity metric –
engagement rates
are often more than
clicks
!
Sometimes a notification tells
you everything you need to
know whilst giving you the
choice to dig deeper.
Opening isn't necessary
How to
communicate
with users6
Myth
Users want to
know about new
features and
products
!
Reality
Users don’t always
want to know about
new products and
features
!
Reserve your notifications for
essential, engaging content.
Use other channels to
communicate less relevant
information.
Thanks for
listening.
By
Click here to read more
about app engagement

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Six Common Push Notification Myths