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How well does your company answer
                               the #sixmarketingquestions?




Six Questions Marketing
Must Answer
A strategic tool to help marketers stay focused
in their marketing planning and execution
Six Questions Marketing Must Answer
 Customer Question        Description
 Do I need what you       Does the customer perceive and feel the need that your
 offer?                   product/service fills?
 Do I want what you       Does the customer have a pressing aspiration for
 offer?                   improvement that your product/ service promises to
                          deliver?
 Why should I choose      Is there a clear, unexpected difference in how your
 you?                     product/service fulfills this benefit promise?
 Why shouldn’t I worry?   What risks come to the customer’s mind and how do you
                          address them to build confidence?
 What is the              Are there overwhelming benefits vs. costs of time, money
 cost/benefit equation    or emotional energy that must be spent by the customer?
 for me?
 How do I get started?    What is the easy call to action that makes it simple to
                          sample, experience or buy?
Six Questions Marketing Must Answer
Customer Question           Tips for Engaging, Answering and Amplifying
Do I need what you offer?   •   Get them thinking – They may not be aware of or feel the pain (yet)
(Pain)                      •   Customer self-surveys and decision tools
                            •   Help customer compare themselves to others
Do I want what you offer?   •   Appeal to emotions with questions and comparisons that connect the
(Aspiration)                    category to broader personal goals and self-perceptions
Why should I choose you?    •   Crisp, engaging tagline that connects to a clearly differentiated value
(Differentiation)               proposition
                            •   Help visualize or experience the difference with graphics, low-risk
                                interactions, testimonials
Why shouldn’t I worry?      •   Easy-to-consumer and understand testimonials
(Risk/confidence)           •   Expert or role model endorsements
                            •   Trial and money back guarantee offers
                            •   Easy-to-access support to guarantee pleasant initial consumption
What is the cost/benefit    •   Show examples and simple case studies
equation for me? (Return    •   Invite the prospect to plug in her own numbers and prove it to herself
on investment)
How do I get started?       •   Virtualize the trial experience – Online demos, interactions
(Call to action)            •   Point-of-purchase displays, interactive experiences and samples
                            •   Trial offers
Assess and Improve
• How well does your company answer the
  #sixmarketingquestions?
   – Share your feedback on Twitter or LinkedIn
• Consider scheduling an Assessimize™ Marketing
  Workshop from Mythology
   – Full or half-day sessions that dive into these questions and more
   – Sessions on brand/value proposition, social media, revenue
     campaigns, relationship marketing, innovation, internal
     alignment
   – http://mythologymarketing.com/marketing-workshops/
About Team Mythology
Mythology is a marketing management consulting firm. We build marketing systems for
ambitious organizations to grow brand, revenue and relationships using our unique Ten
Pillars of Meaningful Marketing.™

You can view how we answered these #sixmarketingquestions here:
http://mythologymarketing.com/should-you-hire-us

                                                    •   Jeff James, CEO
                                                    •   Crystal Good, Director of Brand
                                                        Experience
                                                    •   Miguel Matuk, Client Solutions
                                                        Manager – US and Latin America
                                                    •   Deonta’ Landis – Marketing Services
                                                        Manager

                                                    mythologymarketing.com/team-members
Mythology Services
         •   Assessment and optimization analysis (Assessimize) and workshops
         •   Customer and prospect research
         •   Satisfaction, loyalty and advocacy analysis
  KNOW   •   Customer experience reports (secret shopper)
         •   Competitive research
         •   Business and marketing process analysis
         •   Industry trends and opportunities analysis

            Long-term strategic business and marketing planning
            Integrated marketing campaign planning
            Social media, search, mobile and other marketing tactics
  PLAN      Relationship marketing
            Event and customer experiences
            Partner opportunities and development
            Project management and business process planning

             Team training and skill development
             Integrated project management and reporting
             Partner and vendor team management
   DO        Digital marketing management: social, search, mobile, web, email
             Event management and ROI reporting
             Creative agency alignment and guidance
             Business and marketing process execution
Mythology is about building belief.
               Who believes in you?

                             Let’s build some believers.




mythologymarketing.com
 witter.com/buildingbelief
nfo@mythologymarketing.com
304.720.5635

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Six questions every marketer must answer tool by mythology

  • 1. How well does your company answer the #sixmarketingquestions? Six Questions Marketing Must Answer A strategic tool to help marketers stay focused in their marketing planning and execution
  • 2. Six Questions Marketing Must Answer Customer Question Description Do I need what you Does the customer perceive and feel the need that your offer? product/service fills? Do I want what you Does the customer have a pressing aspiration for offer? improvement that your product/ service promises to deliver? Why should I choose Is there a clear, unexpected difference in how your you? product/service fulfills this benefit promise? Why shouldn’t I worry? What risks come to the customer’s mind and how do you address them to build confidence? What is the Are there overwhelming benefits vs. costs of time, money cost/benefit equation or emotional energy that must be spent by the customer? for me? How do I get started? What is the easy call to action that makes it simple to sample, experience or buy?
  • 3. Six Questions Marketing Must Answer Customer Question Tips for Engaging, Answering and Amplifying Do I need what you offer? • Get them thinking – They may not be aware of or feel the pain (yet) (Pain) • Customer self-surveys and decision tools • Help customer compare themselves to others Do I want what you offer? • Appeal to emotions with questions and comparisons that connect the (Aspiration) category to broader personal goals and self-perceptions Why should I choose you? • Crisp, engaging tagline that connects to a clearly differentiated value (Differentiation) proposition • Help visualize or experience the difference with graphics, low-risk interactions, testimonials Why shouldn’t I worry? • Easy-to-consumer and understand testimonials (Risk/confidence) • Expert or role model endorsements • Trial and money back guarantee offers • Easy-to-access support to guarantee pleasant initial consumption What is the cost/benefit • Show examples and simple case studies equation for me? (Return • Invite the prospect to plug in her own numbers and prove it to herself on investment) How do I get started? • Virtualize the trial experience – Online demos, interactions (Call to action) • Point-of-purchase displays, interactive experiences and samples • Trial offers
  • 4. Assess and Improve • How well does your company answer the #sixmarketingquestions? – Share your feedback on Twitter or LinkedIn • Consider scheduling an Assessimize™ Marketing Workshop from Mythology – Full or half-day sessions that dive into these questions and more – Sessions on brand/value proposition, social media, revenue campaigns, relationship marketing, innovation, internal alignment – http://mythologymarketing.com/marketing-workshops/
  • 5. About Team Mythology Mythology is a marketing management consulting firm. We build marketing systems for ambitious organizations to grow brand, revenue and relationships using our unique Ten Pillars of Meaningful Marketing.™ You can view how we answered these #sixmarketingquestions here: http://mythologymarketing.com/should-you-hire-us • Jeff James, CEO • Crystal Good, Director of Brand Experience • Miguel Matuk, Client Solutions Manager – US and Latin America • Deonta’ Landis – Marketing Services Manager mythologymarketing.com/team-members
  • 6. Mythology Services • Assessment and optimization analysis (Assessimize) and workshops • Customer and prospect research • Satisfaction, loyalty and advocacy analysis KNOW • Customer experience reports (secret shopper) • Competitive research • Business and marketing process analysis • Industry trends and opportunities analysis  Long-term strategic business and marketing planning  Integrated marketing campaign planning  Social media, search, mobile and other marketing tactics PLAN  Relationship marketing  Event and customer experiences  Partner opportunities and development  Project management and business process planning  Team training and skill development  Integrated project management and reporting  Partner and vendor team management DO  Digital marketing management: social, search, mobile, web, email  Event management and ROI reporting  Creative agency alignment and guidance  Business and marketing process execution
  • 7. Mythology is about building belief. Who believes in you? Let’s build some believers. mythologymarketing.com witter.com/buildingbelief nfo@mythologymarketing.com 304.720.5635