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HCDE 517 Usability Studies
An exploratory study of
technology usage in the
classroom
Research Team:
Alanté Fields, Pierre Delcourt,
Swetha Ramaswamy
Client:
Serena Hillman
Senior UX Researcher, SMART Technologies
Overview
Goal
Two Teacher Groups
Grades: K-5 & 6-12
SMART provided
Participant Gratuities [50$ Amazon Gift Card]
Access to pre-screened participants
To investigate how grade school teachers
present digital content in their
classrooms.
Methods and Procedures
Participants
6 - K-5 teachers
3 - 6-12 teachers
Location
Remote video
interviews
Methods
Semi-structured
interviews,
Classroom Collage,
and Competitive
Analysis
Data
Mostly qualitative
with some
quantitative
The Setup
Findings: Current Technology
VIDEO
Findings: Current Technology
6/9
Teachers use
the SMART
Board
Teachers who have
a SMART Board
also use the SMART
Notebook software
4/6
Teachers have 1
tablet/laptop per
student
3/9
Teachers use
Google Classroom 7/9
Smart user research presentation
Findings: Behavior
VIDEO
Findings: Behavior
5/9
Teachers hide
internet searches
from students
Teachers edit
presentation content
on the fly.
6/9
Teachers encourage
students to interact
with presentations.
8/9
Smart user research presentation
Competitive Analysis
SMART Learning Suite Google Suite for Education
Cost of technology
- Annual subscription $129*
- SMART Board: $800-$5,000**
- Free
- Chromebook: starts at $199
Integration with other software and
hardware
- Mostly.
- SMART Notebook does not work on
chromebooks.
- Teachers/students must use SMART
amp.***
- Yes.
- Can be accessed through a browser
(used on Chromebooks)
- No need for additional software.
Ease of Access to training
- Online training available, but hard to
find/navigate to.
- SMART Certified Trainers not available in
all states.
- Hard to find Training Centers.
- Not very active community forum (lots of
questions, not a lot answers)
- Easy to find Online Training Center
with a myriad of courses and
certification options.
- Regional Google Educator Groups
- Very active Google for Education
Forums
Competitive Analysis- SMART vs Google
*prices vary **does not include installation costs *** without full functionality
Recommendations
VIDEO
Recommendations
QUESTIONS?
THANK YOU! :)

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Smart user research presentation

  • 1. HCDE 517 Usability Studies An exploratory study of technology usage in the classroom Research Team: Alanté Fields, Pierre Delcourt, Swetha Ramaswamy Client: Serena Hillman Senior UX Researcher, SMART Technologies
  • 2. Overview Goal Two Teacher Groups Grades: K-5 & 6-12 SMART provided Participant Gratuities [50$ Amazon Gift Card] Access to pre-screened participants To investigate how grade school teachers present digital content in their classrooms.
  • 3. Methods and Procedures Participants 6 - K-5 teachers 3 - 6-12 teachers Location Remote video interviews Methods Semi-structured interviews, Classroom Collage, and Competitive Analysis Data Mostly qualitative with some quantitative
  • 6. Findings: Current Technology 6/9 Teachers use the SMART Board Teachers who have a SMART Board also use the SMART Notebook software 4/6 Teachers have 1 tablet/laptop per student 3/9 Teachers use Google Classroom 7/9
  • 9. Findings: Behavior 5/9 Teachers hide internet searches from students Teachers edit presentation content on the fly. 6/9 Teachers encourage students to interact with presentations. 8/9
  • 12. SMART Learning Suite Google Suite for Education Cost of technology - Annual subscription $129* - SMART Board: $800-$5,000** - Free - Chromebook: starts at $199 Integration with other software and hardware - Mostly. - SMART Notebook does not work on chromebooks. - Teachers/students must use SMART amp.*** - Yes. - Can be accessed through a browser (used on Chromebooks) - No need for additional software. Ease of Access to training - Online training available, but hard to find/navigate to. - SMART Certified Trainers not available in all states. - Hard to find Training Centers. - Not very active community forum (lots of questions, not a lot answers) - Easy to find Online Training Center with a myriad of courses and certification options. - Regional Google Educator Groups - Very active Google for Education Forums Competitive Analysis- SMART vs Google *prices vary **does not include installation costs *** without full functionality