Stacking the Odds
For Authentic,SustainableGrowth
Sean Ellis
Founder& CEO
Qualaroo& GrowthHackers.com
Agenda
• How todetermine startup’sgrowthpotential
• Whystackingthe oddsis critical forreachingyourstartup’sgrowth
potential
• How tostacktheoddsforgrowth
• Casestudy–How stackingthe oddsforgrowthwascritical tobuilding
a$1B+company
About Me
• Founder/CEOatQualaroo& GrowthHackers.com
• PreviouslyVP MarketingfromcustomerzerotoIPO filing at
LogMeIn & Uproar.com
• Then6-monthmarketingrolesatDropbox,Lookout,
Eventbrite…
Marketer’sRole?
Marketer’s Role?
Realize full growth potential of a product
• Tapintofull potentialforauthenticgrowth
• Growingbeyondpotentialisunsustainable
• Product/marketfit definespotential
P/M Fit Foundation
P/M Fit Foundation
Foundation of all sustainable growth
Growth
Stacking the
Odds
Product/Market Fit
Product/MarketFit
Product/Market Fit
Authentic growth requires product marketfit
• Largegroupwantsorneeds yourproduct
MustHave Experience
MeasuringP/M Fit
Measuring yourstartup’s growth potential
“Very Disappointed” Recommendation
More than 40% Focus on retention cohorts, start transitioning
Less than 40% Keep iterating product, positioning, and targeting
Must HaveQuestion
How wouldyoufeel if youcouldno longer user [Product]?
Usage
• Lengthofvisits
• Repeatvisits
MustHave Experience
Must Have Experience
Thekeyasset for a product/marketfit startup
• How do“musthave” customersuseproduct?
• Ask:Whatisthemain benefityoureceive?
• Ask:Whyis thatbenefit importanttoyou?
P/M Fit Foundation
Stackingthe Odds
Critical for reachingyourgrowth potential
Growth
Stacking the
Odds
Product/Market Fit
WhyStack the Odds?
Stack the Odds for Growth
Optimize percentage that reachmust have experience
• Opens profitablemarketingchannels
• Makesallmarketingmoreprofitable
• Beatcompetitionin channels
Growth
Stacking the Odds
Product/Market Fit
Stacking the Odds
How to Stack theOdds
Optimize to reachyourgrowth potential
• Increasedesireformusthaveexperience
• Reducefrictiontodelivering MH experience
Growth
Stacking the Odds
Product/Market Fit
Desire–Friction =ConversionRate
IncreaseDesire
Increase Desire
Understand visitor intent
• Ask:Whatareyouhoping[X]can doforyou?
• Ask:Doesthispagemakeyouwanttosign up?
• User test for“ahamoments”
Reduce Friction
Reduce Friction
Find friction preventing must have experience
• Studyfunnelanalyticsfordropoffs
• Ask:Anythingpreventing youfromsigning up?
• Runusabilitytests(Usertesting.com)
Start testing variations
StartTesting Variations
Test to increase desire and reduce friction
• Stronghooksbasedonintent research
• Fix issues(fearandconfusionfriction)
• Testing never stops…
Calibrate growth engine
CalibrateGrowth Engine
Valuedelivery machine
• Hookandpromiseconnect
• “Promise”aboutmust haveexperience(authenticityover response)
Must-Have
experience
Hook
Promise
OrganicGrowth
Organic Growth
Strong value delivery drives organic growth
• Retention/loyalty
• Wordof mouth
• Up selling
P/M Fit Foundation
ScaleGrowth
JoinFreeGrowthHackers.com Community
Growth
Stacking the
Odds
Product/Market Fit
Case Study
Case Study
Optimization unlocks growth
• Growthbeforeoptimizationwasfrustrating
• First 4monthsofOptimization:1000%visit-to-purchaserate
improvement
• Growthchannelsnowscaled
• Over $1Bvaluationtoday
Key Takeaways
Key Takeaways
Optimization unlocks growth
1. Marketerroleis toreachpotential
2. Product/marketfit definespotential
3. Understandmusthaveexperience
4. Increasedesire, reducefriction
5. Valuemachinedrives organicgrowth
THANK YOU!
#startupmarketingconf

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Startup Marketing Conference - Stacking the Odds for Authentic, Sustainable Growth

  • 1. Stacking the Odds For Authentic,SustainableGrowth Sean Ellis Founder& CEO Qualaroo& GrowthHackers.com
  • 2. Agenda • How todetermine startup’sgrowthpotential • Whystackingthe oddsis critical forreachingyourstartup’sgrowth potential • How tostacktheoddsforgrowth • Casestudy–How stackingthe oddsforgrowthwascritical tobuilding a$1B+company
  • 3. About Me • Founder/CEOatQualaroo& GrowthHackers.com • PreviouslyVP MarketingfromcustomerzerotoIPO filing at LogMeIn & Uproar.com • Then6-monthmarketingrolesatDropbox,Lookout, Eventbrite…
  • 4. Marketer’sRole? Marketer’s Role? Realize full growth potential of a product • Tapintofull potentialforauthenticgrowth • Growingbeyondpotentialisunsustainable • Product/marketfit definespotential
  • 5. P/M Fit Foundation P/M Fit Foundation Foundation of all sustainable growth Growth Stacking the Odds Product/Market Fit
  • 6. Product/MarketFit Product/Market Fit Authentic growth requires product marketfit • Largegroupwantsorneeds yourproduct
  • 7. MustHave Experience MeasuringP/M Fit Measuring yourstartup’s growth potential “Very Disappointed” Recommendation More than 40% Focus on retention cohorts, start transitioning Less than 40% Keep iterating product, positioning, and targeting Must HaveQuestion How wouldyoufeel if youcouldno longer user [Product]? Usage • Lengthofvisits • Repeatvisits
  • 8. MustHave Experience Must Have Experience Thekeyasset for a product/marketfit startup • How do“musthave” customersuseproduct? • Ask:Whatisthemain benefityoureceive? • Ask:Whyis thatbenefit importanttoyou?
  • 9. P/M Fit Foundation Stackingthe Odds Critical for reachingyourgrowth potential Growth Stacking the Odds Product/Market Fit
  • 10. WhyStack the Odds? Stack the Odds for Growth Optimize percentage that reachmust have experience • Opens profitablemarketingchannels • Makesallmarketingmoreprofitable • Beatcompetitionin channels Growth Stacking the Odds Product/Market Fit
  • 11. Stacking the Odds How to Stack theOdds Optimize to reachyourgrowth potential • Increasedesireformusthaveexperience • Reducefrictiontodelivering MH experience Growth Stacking the Odds Product/Market Fit Desire–Friction =ConversionRate
  • 12. IncreaseDesire Increase Desire Understand visitor intent • Ask:Whatareyouhoping[X]can doforyou? • Ask:Doesthispagemakeyouwanttosign up? • User test for“ahamoments”
  • 13. Reduce Friction Reduce Friction Find friction preventing must have experience • Studyfunnelanalyticsfordropoffs • Ask:Anythingpreventing youfromsigning up? • Runusabilitytests(Usertesting.com)
  • 14. Start testing variations StartTesting Variations Test to increase desire and reduce friction • Stronghooksbasedonintent research • Fix issues(fearandconfusionfriction) • Testing never stops…
  • 15. Calibrate growth engine CalibrateGrowth Engine Valuedelivery machine • Hookandpromiseconnect • “Promise”aboutmust haveexperience(authenticityover response) Must-Have experience Hook Promise
  • 16. OrganicGrowth Organic Growth Strong value delivery drives organic growth • Retention/loyalty • Wordof mouth • Up selling
  • 17. P/M Fit Foundation ScaleGrowth JoinFreeGrowthHackers.com Community Growth Stacking the Odds Product/Market Fit
  • 18. Case Study Case Study Optimization unlocks growth • Growthbeforeoptimizationwasfrustrating • First 4monthsofOptimization:1000%visit-to-purchaserate improvement • Growthchannelsnowscaled • Over $1Bvaluationtoday
  • 19. Key Takeaways Key Takeaways Optimization unlocks growth 1. Marketerroleis toreachpotential 2. Product/marketfit definespotential 3. Understandmusthaveexperience 4. Increasedesire, reducefriction 5. Valuemachinedrives organicgrowth