So CaTec 2015 metrics
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The document discusses using agile metrics for continuous improvement. It recommends organizing metrics based on outcomes like agile adoption, operations, and business outcomes. Context is also important, considering factors like an organization's agile maturity and what layer of the business is being measured. Examples of effective metrics include feature cycle time, velocity, focus factor, sprint predictability, and employee engagement. Metrics should focus on whether teams execute work as planned, programs deliver value to stakeholders, portfolios are properly steered, and occasional retrospective looks support ongoing learning.
So CaTec 2015 metrics
- 1. Unlock Excellence with Agile Metrics Data-Driven Continuous Improvement October 2015 – SoCaTec 2015 @kathryn_e_kuhn www.linkedin.com/in/kathrynekuhn
- 2. 2 © 2015 CA. ALL RIGHTS RESERVED. Kathryn Kuhn Based on the San Francisco Bay Area Been doing this Agile thing since 1998 The usual Agile certifications meant to impress you GO STEELERS!
- 4. 4 © 2015 CA. ALL RIGHTS RESERVED. • We are a data-driven company • This is data • Therefore • We should be driven by it
- 6. Question: What Metrics are Coveted/Abused/Over-used in Your Organization?
- 7. 7 © 2015 CA. ALL RIGHTS RESERVED. Common Metrics Traps What will impede our outcomes?
- 8. 8 © 2015 CA. ALL RIGHTS RESERVED. Common Metrics Traps Manipulation Unbalanced metrics Availability bias Mechanical decision-making False positives/negatives Lagging vs Leading Indicators Mean, Median and Mode - 8 -
- 9. 9 © 2015 CA. ALL RIGHTS RESERVED. Poor Data Integrity Image coursesy of Flickr
- 10. 10 © 2015 CA. ALL RIGHTS RESERVED. Beware the One-Metric to Solve Them All
- 13. 13 © 2015 CA. ALL RIGHTS RESERVED. How Do I Unravel This All What metrics help us achieve our desired outcomes?
- 14. 14 © 2015 CA. ALL RIGHTS RESERVED. First: You Need To Organize Based on Outcomes • How Deep/Wide is our Agile? Adoption Outcomes • Are We Delivering Value Faster? Operations Outcomes • Are We Meeting Expectations? Business Outcomes
- 15. 15 © 2015 CA. ALL RIGHTS RESERVED. Second– You Need Context (2 dimensions) Q1: How Mature are the Agile Practices of Your Group (Team/Program/Department/Business Unit)? Just Getting Started We’re Doing It and ….. We’re Doing Our Best and We Can Improve
- 16. 16 © 2015 CA. ALL RIGHTS RESERVED. Q2: Which Layer of the Business System are we focused on? Second– You Need Context (2 dimensions)
- 17. Activity Q. What Metrics are you Using to Track Agile Adoption?
- 18. 18 © 2015 CA. ALL RIGHTS RESERVED. Now Let’s Zero in on Operational Metrics Steering not Aiming
- 22. 22 © 2015 CA. ALL RIGHTS RESERVED. Some of My Favorites: Do It Fast Responsiveness: Feature Cycle Time Velocity (Planned and Actual) / Work Capacity e.g., In Planning we average 6 stories planned per human per sprint. We finish about 2 stories per human per sprint Productivity: Focus Factor * http://www.scruminc.com/wp-content/uploads/2014/05/Hyper-Productive-Metircs.pdf
- 23. 23 © 2015 CA. ALL RIGHTS RESERVED. Some of My Favorites: Do It On Time: Sprint Predictability Ranges Keep Doing It: Employee NPS Score
- 24. 24 © 2015 CA. ALL RIGHTS RESERVED. Some of My Favorites: Trade Me talk at Agile ANZ and nod to Dan Pink (include you Tube video) Keep Doing It: Autonomy, Mastery and Purpose
- 25. 25 © 2015 CA. ALL RIGHTS RESERVED. Metrics Mantra #1: Teams Execute Will we complete our work in a sprint (stories, tasks, defects, etc.)?
- 28. 28 © 2015 CA. ALL RIGHTS RESERVED. Metrics Mantra #2: Programs Deliver Value Will we meet our plan objectives (features, milestones, quality, etc.)?
- 29. 29 © 2015 CA. ALL RIGHTS RESERVED. Programs Deliver Value – Dashboard
- 30. 30 © 2015 CA. ALL RIGHTS RESERVED. Programs Deliver Value – Feature Progress
- 31. 31 © 2015 CA. ALL RIGHTS RESERVED. Programs Deliver Value – Timeline View
- 32. 32 © 2015 CA. ALL RIGHTS RESERVED. Metrics Mantra #3: Portfolios Steer
- 33. 33 © 2015 CA. ALL RIGHTS RESERVED. Portfolios Steer – Capacity Modeling
- 34. 34 © 2015 CA. ALL RIGHTS RESERVED. Metrics Mantra #4: Occasionally Glance Backward
- 35. 35 © 2015 CA. ALL RIGHTS RESERVED. Variance not Average
- 36. 36 © 2015 CA. ALL RIGHTS RESERVED. One final thought Photo courtesy of Flickr : Creative Commons http://cultivatingthought.com/author/aziz-ansari/