Social networking applications and platforms - a socio-technical approach to community support
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This document discusses the socio-technical approach to community support through social networking applications, emphasizing both face-to-face and online modalities. It outlines key aspects of community interaction, such as visibility, trust, and governance, while examining the evolution of community dynamics and the importance of digital literacy. The text also raises research questions about optimizing community engagement and measuring participant needs.
Social networking applications and platforms - a socio-technical approach to community support
- 1. Graham Attwell Social networking applications and platforms - a socio-technical approach to community support
- 2. an activity and events driven format using both f-2-f and online modalities
- 3. Aspects of community interaction: visibility, geography, profiling, shared interests, authenticity, transparency, and voice
- 4. Choosing tools - availability, cost, functionality and the existing skill-set within the Emerge team
- 5. offer the target users a combination of rich social spaces, alongside the possibilities for presentations and online gatherings
- 6. Communities change over time and the forces that drive and shape a community and its trajectory include: membership, perceived value, trust and changing mechanisms of governance, ownership and participation
- 9. Navigating distributed activity across multiple online spaces - aggregation and community based media
- 10. Setting a baseline level expectation for engagement
- 11. Dealing with community support across institutions, projects, groups and individuals
- 12. Using a blended approach to community support
- 13. How can you facilitate community-led activity and shift ownership back into the community
- 14. Lessons learnt digital literacy skills of the community Agile and flexible approaches Designing for 'purpose' requires transparency in the technologies Resourcing is one of the key driving forces behind community development, participation and governance equitable opportunities for participation. community requirements change over time in unanticipated ways individual visibility Focus on the benefits for both individuals and organisations
- 15. Research questions How can we design an optimal mix of blended face to face and online activities? What is the relationship between individual participation and identity in a community and organisational and funding affiliations? How can community facilitators measure requirements and respond in a timely manner? How do we negotiate norms and regulations for community participation? How community emergence can be fostered and sustained? How do dispersed communities develop shared artefacts and practices?
- 16. All photos - Emerge Flickr pool http://www.flickr.com/groups/emergeproject/