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Managing Links
for Content Reuse


  Mark Baker
  Analecta Communications Inc.
Links Matter
 The web is a hypertext medium
   So are help systems
 A page that does not link to anything
  is a dead end
Links in HTML
<p>Hawkes‘ final film is a lighthearted
  Western in the Rio Bravo mold, with
  <a
  href="http://www.johnwayne.com/">
  the Duke</a> as an ex-Union colonel
  out to settle some old scores.</p>
Hard Links
 A hard link identifies a resource to link to
Hard links are hard work
   Author discovers a resource to
    link to
   Author creates link to chosen
    resource
   Author manages and updates
    link over time
Hard Linking
 Topics contain direct links to other
  topics


              B          C



                    A


              D          E
The problem with hard linking
 If a topic is reused in more than one
  location, what do you do about the links?
 First use                Second use



                 C                     C
  B


             A                    A    ?      F



  D              E        D
Remove all the links?
 Lonely topics
 First use           Second use



                 C                C
  B


             A               A        F



  D              E   D
Externalize the links
 Move the links to a map file
 New map file required for each use
    Heavy creation and maintenance burden
    Will tend to limit amount of linking that is practical
 First use                         Second use


Map file for first use             Map file for second use
AB                                AC
AC                                AD
AD                                AF
AE
Soft linking
 A soft link identifies the subject that
  is mentioned
Soft links in XML
<p><director name="Howard
  Hawkes">Hawkes'</director> final
  film is a lighthearted Western in the
  <movie>Rio Bravo</movie> mold,
  with <actor name="John Wayne">the
  Duke</actor> as an ex-Union colonel
  out to settle some old scores.</p>
How do links get made
 Topics are indexed by subject
Topic indexing in XML
<topic name="john-wayne-bio">
  <index>
    <reference type="actor">
      <key>John Wayne</key>
    </reference>
    <reference type="producer">
      <key>John Wayne</key>
     </reference>
  </index>
…
</topic>
Links discovered via topic indexes
Soft linking != redirection
 No resource is identified in any way
Connection is by subject only
 No resource has to exist to name a
  subject
Soft linking and reuse
 Links are created by querying the available
  topics in each place a topic is used
 First use                Second use



                 C                     C
  B


             A                    A        F



  D              E         D
What if no topic found?
 Sometime there will be no topic in the
  current set for a reference


                      C



                 A         F


            D
Not topic, no link!
 No broken link, because no link to
  break


                       C



                  A         F


             D
Mentions are not links
 Text must be written so that links are
  omissible
   No “For more information, see …”
   No “Click here.”
 Authors can mark up all significant
  mentions
   If there is a topic on that subject, you
    get a link
   If not, no harm done
No link, no problem
 Lack of a topic to link to not
  necessarily a problem
   There are simply no topics on that
    subject in this collection
 Or, it may signal something missing
  from the collection
What if multiple topics found?
 More than one topic can cover the same subject
Different topics, same subject

<topic name="john-wayne-bio">     <topic name="john-wayne-
  <index>                             filmography">
    <reference type="actor">        <index>
      <key>John Wayne</key>           <reference type="actor">
    </reference>                         <key>John Wayne</key>
    <reference type="producer">       </reference>
      <key>John Wayne</key>         </index>
     </reference>                 …
  </index>                        </topic>
…
</topic>
Handling multiple link targets 1

 Create a popup
  with multiple links
                        Topics on John
                        Wayne
                        • Filmography
                        • Biography
Handling multiple link targets 2
 Gather all the links
  at the end of the
  topic




                         More on John Wayne
                         • Filmography
                         • Biography
Linking style options
 Mentions are not links
   Therefore, linking style is not determined
    at authoring time
   Mentions are never explicit links, so you
    can link inline or out of line in build
   Ensures consisten style when reusing
    content from multiple authors
 Also, can use index markup to
  generate related topics links.
Discovery is expensive
Cost of discovery: hard links
 Author has to find the resource to link
  to each time
 Multiple authors linking to the same
  resource discover it independently
 Discovery breaks the author’s stream
  of thought
 Cost increases with size of collection
Cost of discovery: soft links
 Authors do not do resource discovery
  when writing
 Just mark up mentions of subjects
   Mark them all up, it costs nothing
 No interrupting flow to find linkable
  resources
 No need to browse the collection
Forward looking
 How do you link to
  topics that do not
  yet exist?
 But you can always
  mark up mentions
  of subjects
   Subjects are always
    there
 Topics on those
  subjects may
  appear later
Future-proof
 Hard links are
  fragile, volatile
    Require
     maintenance
 Marked-up
  mentions of
  subjects are stable
    The Duke will
     always be John
     Wayne
Quality
 The best topic on a subject is chosen
  by the author of that topic
Helps validate content
 Coverage
   Reveals missing topics
 Duplication
   Use indexes to detect duplication
 Terminology
   Discover incorrect terms in text or
    indexes
Summary
 Soft linking addresses key linking
  challenges
   Reuse: enables transparent reuse of
    topics
   Discovery: authors don’t have to hunt for
    link targets
   Maintenance: soft links don’t require
    much maintenance
   Quality: subject experts identify the best
    resources on a subject
Contact
 Mark Baker
     Analecta Communications Inc.
     analecta.com
     +1-613-614-5881
     Blog: everypageispageone.com
 SPFE Architecture
   supports soft linking
   SPFE.info
   Presentation at CMS/DITA 2012
       http://www.cm-strategies.com/2012/abstracts.htm#Baker
Thank you!
 Questions?



Contact:

Mark Baker
   Analecta Communications
   Inc.
   analecta.com
   +1-613-614-5881
   everypageispageone.com
   SPFE.info

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Managing Links for Content Reuse

  • 1. Managing Links for Content Reuse Mark Baker Analecta Communications Inc.
  • 2. Links Matter  The web is a hypertext medium  So are help systems  A page that does not link to anything is a dead end
  • 3. Links in HTML <p>Hawkes‘ final film is a lighthearted Western in the Rio Bravo mold, with <a href="http://www.johnwayne.com/"> the Duke</a> as an ex-Union colonel out to settle some old scores.</p>
  • 4. Hard Links  A hard link identifies a resource to link to
  • 5. Hard links are hard work  Author discovers a resource to link to  Author creates link to chosen resource  Author manages and updates link over time
  • 6. Hard Linking  Topics contain direct links to other topics B C A D E
  • 7. The problem with hard linking  If a topic is reused in more than one location, what do you do about the links? First use Second use C C B A A ? F D E D
  • 8. Remove all the links?  Lonely topics First use Second use C C B A A F D E D
  • 9. Externalize the links  Move the links to a map file  New map file required for each use  Heavy creation and maintenance burden  Will tend to limit amount of linking that is practical First use Second use Map file for first use Map file for second use AB AC AC AD AD AF AE
  • 10. Soft linking  A soft link identifies the subject that is mentioned
  • 11. Soft links in XML <p><director name="Howard Hawkes">Hawkes'</director> final film is a lighthearted Western in the <movie>Rio Bravo</movie> mold, with <actor name="John Wayne">the Duke</actor> as an ex-Union colonel out to settle some old scores.</p>
  • 12. How do links get made  Topics are indexed by subject
  • 13. Topic indexing in XML <topic name="john-wayne-bio"> <index> <reference type="actor"> <key>John Wayne</key> </reference> <reference type="producer"> <key>John Wayne</key> </reference> </index> … </topic>
  • 14. Links discovered via topic indexes
  • 15. Soft linking != redirection  No resource is identified in any way
  • 16. Connection is by subject only  No resource has to exist to name a subject
  • 17. Soft linking and reuse  Links are created by querying the available topics in each place a topic is used First use Second use C C B A A F D E D
  • 18. What if no topic found?  Sometime there will be no topic in the current set for a reference C A F D
  • 19. Not topic, no link!  No broken link, because no link to break C A F D
  • 20. Mentions are not links  Text must be written so that links are omissible  No “For more information, see …”  No “Click here.”  Authors can mark up all significant mentions  If there is a topic on that subject, you get a link  If not, no harm done
  • 21. No link, no problem  Lack of a topic to link to not necessarily a problem  There are simply no topics on that subject in this collection  Or, it may signal something missing from the collection
  • 22. What if multiple topics found?  More than one topic can cover the same subject
  • 23. Different topics, same subject <topic name="john-wayne-bio"> <topic name="john-wayne- <index> filmography"> <reference type="actor"> <index> <key>John Wayne</key> <reference type="actor"> </reference> <key>John Wayne</key> <reference type="producer"> </reference> <key>John Wayne</key> </index> </reference> … </index> </topic> … </topic>
  • 24. Handling multiple link targets 1  Create a popup with multiple links Topics on John Wayne • Filmography • Biography
  • 25. Handling multiple link targets 2  Gather all the links at the end of the topic More on John Wayne • Filmography • Biography
  • 26. Linking style options  Mentions are not links  Therefore, linking style is not determined at authoring time  Mentions are never explicit links, so you can link inline or out of line in build  Ensures consisten style when reusing content from multiple authors  Also, can use index markup to generate related topics links.
  • 28. Cost of discovery: hard links  Author has to find the resource to link to each time  Multiple authors linking to the same resource discover it independently  Discovery breaks the author’s stream of thought  Cost increases with size of collection
  • 29. Cost of discovery: soft links  Authors do not do resource discovery when writing  Just mark up mentions of subjects  Mark them all up, it costs nothing  No interrupting flow to find linkable resources  No need to browse the collection
  • 30. Forward looking  How do you link to topics that do not yet exist?  But you can always mark up mentions of subjects  Subjects are always there  Topics on those subjects may appear later
  • 31. Future-proof  Hard links are fragile, volatile  Require maintenance  Marked-up mentions of subjects are stable  The Duke will always be John Wayne
  • 32. Quality  The best topic on a subject is chosen by the author of that topic
  • 33. Helps validate content  Coverage  Reveals missing topics  Duplication  Use indexes to detect duplication  Terminology  Discover incorrect terms in text or indexes
  • 34. Summary  Soft linking addresses key linking challenges  Reuse: enables transparent reuse of topics  Discovery: authors don’t have to hunt for link targets  Maintenance: soft links don’t require much maintenance  Quality: subject experts identify the best resources on a subject
  • 35. Contact  Mark Baker  Analecta Communications Inc.  analecta.com  +1-613-614-5881  Blog: everypageispageone.com  SPFE Architecture  supports soft linking  SPFE.info  Presentation at CMS/DITA 2012  http://www.cm-strategies.com/2012/abstracts.htm#Baker
  • 36. Thank you!  Questions? Contact: Mark Baker Analecta Communications Inc. analecta.com +1-613-614-5881 everypageispageone.com SPFE.info

Editor's Notes

  • #3: Links are a powerful aspect of eMedia products. The capacity to link to other resources at will is one of the key things that sets true eMedia apart from plain old &quot;books on glass&quot; approaches. But the creation and management of links presents substantial challenges, especially when you are creating content that may be used in different contexts and in different media.