Softmogul - Platform Overview
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Softmogul offers a comprehensive suite of cloud-based products designed to streamline hotel operations, enhance guest experiences, and maximize revenue. Their platform includes features for property management, bookings, payments, housekeeping, marketing, and security, all aimed at empowering hotels of various sizes. By leveraging innovative technology, Softmogul helps hotels improve efficiency, increase direct bookings, and maintain a high level of service.
Softmogul - Platform Overview
- 1. Platform Overview Softmogul offers a complete suite of products for hotels of all sizes. Our cloud-based platform and mobile products are designed for hotels to manage all their operations, using the latest technologies in the industry.
- 2. Power your hotel with Softmogul Your guests. Your services. Our technology.
- 3. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc. What we do? Our goal is to develop cutting edge technologies that anyone can easily use and access. We decided to build a platform that can truly empower hotels and enhance their services. As you read this, we are working on ways to save you valuable time, increase revenues and maximize efficiency. Why we do it? To give all the chance to become a Mogul. Everyday we are helping our clients change for the better the way they run their operations and deliver their services. Working closely with hotels of all sizes to grow their business, with the aid of our innovative approaches. When they thrive, so do we.
- 4. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc. Dashboard Housekeeping Payments Reception Booking Engine Cashier Channel Manager Scheduling
- 5. Attract Channel Manager Booking Engine Manage Reception PMS Cashier POS Housekeeping Scheduling Optimize Payments ReportsReports CRM Grow Marketing Dashboard With you, on each step of your guest's journey.
- 6. Dashboard Your hotel’s mission control. Use Dashboard to configure your rooms, rates, packages, discounts and settings. Manage your staff's activity log, set system accessibility levels and generate rich and useful reports. Get informed on a wide range of analytics and activities on your account. Look on which rate plan is performing better, what room types and items are selling more. Match your customer's needs according to their profiles and boost occupancy. View in real-time charts that provide insight into the performance of your business and see how many guests are booking directly or which of your channels is performing better. The melting pot of all our products and features.
- 7. Dashboard Main features CRM Keep track of customer history, notes and preferences to better know your guests. Yield Management Maximise revenue per room, by adjusting prices at the right time to increase occupancy. Employee Management Manage employees and accessibility levels, trace their performance and daily activity. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 8. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc. rate manager employee management inventory management housekeeping policies crm reports taxes invoices - Yield management - Activity log - Device management - Cancelation policies - Deposit policies - Low stock alerts - Transactions - Refunds - Rate plan linking - Rate override - Guest communication - Integrations - Payments Dashboard Features
- 9. Reception Your PMS elevated. A complete and simplified Property Management System, designed to perform and deliver memorable guest experiences. Whether you have a small, medium, boutique or chain hotel, your needs will meet the right solution in Reception. From making a reservation, moving or splitting one, filling the guest’s data and proceeding to checkin or check out, all will be done easily and swiftly in a few taps. The app follows a philosophy to make usage feel natural and hassle-free and so it does perform. Simply, the more you use it, the better it gets.
- 10. Reception Main features Reservations Make single or group reservations, split and move them effortlessly in a few taps. Deposits Accept easily full or partial payments of all kinds at any time in any of your spaces. Night Audit Automatically performed every 24 hours, accompanied by a detailed daily report. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 11. group reservations deposits / pre-payments split reservations single reservations notes night audit scan id modifiers - Reservation status - Guest segments - Guest profile - Guest history - Company profile - Allotments - Rate override - Reminders - Multiple folios - Promotions - Discounts - Payments - Room blocking - Item library - Categories - Discounts - Comps & Voids Reception Features (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 12. Housekeeping Make a great first impression. Top notch room and spaces maintenance is one of the biggest challenges a hotel faces. With Housekeeping you can in one hand ease the work of your housekeeping staff by giving them the right tool to perform at their best and on the other, provide a fine level of hospitality and enable you to be one step ahead of your guests. Tap on any room to see its condition and let your team know what actions to take. Once their job is done they can update the room’s status and head for another one, eliminating confusions and assisting them in coordinating. Witness as your property takes a fresh look each day.
- 13. team communication room damages notes room status lost & found room charges (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 14. Booking Engine Direct is better than redirect. Our Booking Engine API has been built to help hotels grow their direct booking numbers, which are crucial in today's market. Integrating your site with our system is a quick and easy procedure and most importantly a great possibility for your property to experience a positive shift in expenditures and marketing strategies. The great benefit that comes with having a sizable amount of direct bookings, is that at the end of the day you will have more profit in your bank than you did before. Softmogul helps you save on multiple percentages which otherwise you would have had to pay to different booking channels. You will see your revenues grow in no time.
- 15. Booking Engine Main features Direct bookings Increase direct bookings from your website and save on endless commissions. Up-Sells When demand and occupancy are high, up-sell your remaining rooms quickly. Promotions Create promotions to attract customers all year round and maintain high occupancy. 24 (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 16. guest communication deposits / pre-payments multiple room reservations rate plan linking up-sells room photos card on file payments - Room photos - Room amenities - Up-sells - Smart notifications - Rate plan linking - Yield management - Guest communication - Multiple room reservations - Promotions - No commission - Deposits / Pre-payments - Card on File - Payments Booking Engine Features (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 17. Channel Manager More channels, more bookings. A two-way integration between all your sales channels, that keeps inventory up-to-date in real-time. When a guest books a room from your website, we instantly push your updated availability to OTAs. When a guest books a room through an OTA, we update your available inventory across other channels, PMS and Booking Engine. Helping you increase bookings by efficiently managing availability, rates, inventory and restrictions across all your channels. Pushing your rooms to hundreds of online marketing channels used around the world, to open in to new emerging markets to keep occupancy high at all times. All the Channels you need in one place.
- 18. Channel Manager Main features Two way integration Instantly update availability to OTAs and from them to our PMS and Booking Engine. Rate plan linking Optimize all your rates in one place, while automatically updating them online. Allotments Designate a specific number of rooms for the travel agencies which you partner with. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 19. Cashier A better way to serve. Cashier is a flexible and powerful Point-of-Sale solution for your restaurant, bar, shop and any additional service. Organize in a well-structured and elegant way the arrangement of your items, categories and discounts and take multiple orders in a snap. Modify and add options with ease to any order. Leave as many tickets as you wish open and streamline the working of all your sale stations. Collect rich feedback, data and insights from your sale and monitor inventory and employee performance at any moment. A cornerstone in the growth of your company.
- 20. Cashier Main features Item Library Track and edit your inventory 24/7 from any place, create new or delete existing items. Inventory Management Keep a clear count of all items in your item library and get notified when stock is low. Multi Location Manage and create unique profiles for multiple locations, all connected to one device. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 21. multi locations cash drawer management tip management inventory management taxes item library receipts modifiers - Categories - Discounts - Open tickets - Group tickets - Move ticketst - Service options - Low stock alerts - Comps & Voidst - Receipts - Order tickets - Order ticket stubs - Printer stations - Payments Cashier Features (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 22. Scheduling More than just scheduling. An easy to use and dynamic an all-in-one space and event managing solution, that simplifies service delivery and increases your property's revenues. It allows you to manage efficiently multiple business venues, meeting halls, presentation spaces, personal exhibitions, conferences, trainings rooms and not only. All the various amenities that your property has to offer such as gardens, pools, gym, terrace and any other service; in the meantime helping you upset your spaces with additional items that compliment the provided services. The right tool to organise your facilities.
- 23. Scheduling Main features Services Arrange your services in a time based distribution to increase efficiency and revenues. Units Customize your units in whatever way you prefer, create new of delete existing ones. Discounts Apply discounts on rooms, services and items all year round or for specific periods. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 24. Marketing Spread your message. Marketing helps you build unique and innovative email campaigns to promote your business and make it stand out among the competition. You don’t need to be an expert or waste multiple hours to come up with a good design, our versatile platform has got you covered for a great one. Build email blasts or ongoing campaigns in a few taps and customize them easily as you please, follow their performance and review what can be improved, in the meantime reaching thousands of customers. From 0 to 100 real quick.
- 25. Marketing features 1. Blast email campaigns Send thousand of well-constructed, clean and engaging emails in a few taps. 2. Automated email campaigns Schedule to have email campaigns running at all time to keep guests engaged. 3. Email templates Customise and build appealing, interesting and interactive emails in a few steps. 4. Custom campaign audiences Create and send uniquely tailored email campaigns to specific audience groups. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 26. Payments Accept any type of payment method. We have put a special focus to make payments a simple, fast, secure and effortless procedure. Accept EMV, mag stripe payments from all major card issuers such as Visa, MasterCard, Discover and AmEx, as well as contactless ones from Android and Apple Pay. We will provide you with an elegant and compact Credit and Debit Card Reader for free, that will allow you to take payments from anywhere in your property. Moreover, send, track and customize easily all your client's invoices. Take and fill manually their card's data for keyed-in payments or keep safe their card information with our Card on File feature. Sign up in minutes and never miss a sale again.
- 27. apple pay, android pay payments full / partial refunds cash payments partial payments split payment methods next day deposits (415) 231-2258www.softmogul.com © 2019 Softmogul, Inc. Payments features Card payments Accept EMV, mag stripe payments from all major card issuers. Online payments Send, track and customize easily all your client's invoices. Card on File Store in a secure manner card data for easier multiple payments. apple pay, android pay payments full / partial refunds cash payments partial payments split payment methods next day deposits (415) 231-2258www.softmogul.com © 2019 Softmogul, Inc. Payments features Card payments Accept EMV, mag stripe payments from all major card issuers. Online payments Send, track and customize easily all your client's invoices. Card on File Store in a secure manner card data for easier multiple payments. apple pay, android pay payments full / partial refunds cash payments partial payments split payment methods next day deposits Payments Main features Card payments Accept EMV, mag stripe payments from all major card issuers. Online payments Send, track and customize easily all your client's invoices. Card on File Store in a secure manner card data for easier multiple payments. (415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc.
- 28. (415) 231-2258www.softmogul.com © 2019 Softmogul, Inc.(415) 231-2258www.softmogul.com © 2019 Softmogul, Inc.(415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc. Infrastructure Security Keeping you and your business safer with continuously updated security technologies. PCI Compliance Our systems are PCI Compliant, the industry’s top security standard for accepting card payments, storing, processing and transmitting the cardholder’s data. Automatic Backups Every hour all your data is automatically backed up and stored securely. Putting your mind at ease, knowing that all data will be available at any time and never lost.
- 29. (415) 231-2258www.softmogul.com © 2019 Softmogul, Inc.(415) 231-2258www.softmogul.com © 2019 Softmogul, Inc.(415) 231-2258sales@softmogul.com © 2019 Softmogul, Inc. Latest Security Standards Our trinity of security consists of PCI Compliance, TLS v1.2 for secure encrypted communications and Two-Factor Authentication for an additional layer of safety. Reliability We provide a secure ecosystem that uses the latest architecture, infrastructure and technologies, creating a highly scalable and reliable state-of-the-art platform. Infrastructure Security Keeping you and your business safer with continuously updated security technologies.
- 30. Get started with Softmogul now! PMS, POS, payment processing and much more, all in one place. No setup, monthly or licensing fees. Transparent pricing, always know what you’ll pay. Cancel anytime. sales@softmogul.com www.softmogul.com