Software AG - Deliver the ultimate customer experience in the digital age
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With Software AG, organizations can use data from legacy systems to improve customer, partner and supply chain engagement through mobile devices. Software AG integrates customer data and interactions across Salesforce.com and other cloud or on-premises applications to deliver personalized offers based on location and behavior. Software AG offers reliable integration and connectivity between Salesforce.com and other on-premises applications like SAP and Oracle, as well as mainframes and legacy systems.
Software AG - Deliver the ultimate customer experience in the digital age
- 1. With Software AG, your organization can intelligently use the information stored in your legacy systems to improve how you engage with customers, partners and other stakeholders. Combine that with social interaction via mobile devices to interact with your entire supply chain anywhere, anytime. Manage the customer experience in real-time Based on secure and reliable integration between Salesforce.com and any cloud or on- premises application, Software AG integrates customer touchpoints with analytics so you can deliver highly personalized meaningful offers based on location and behavior. Rely on the industry’s best integration Integration allows you to unlock the value of the data and services you have inside your enterprise as you extend capabilities into cloud and mobile. Software AG integrates with on- premises applications and other data sources better than any other vendor. You can connect: • On-premises applications, such as SAP® and Oracle® systems • Mainframe and legacy applications • Any Software-as-a-Service (SaaS)-based applications and cloud APIs Software AG also offers: • 30+ adapters to connect with on-premise systems like SAP, Oracle, Siebel CRM™ and databases • Support for a wide range of standards, document types and transport protocols • Visual mapping and transformation tooling to avoid coding Increase automation and visibility Software AG offers complete visibility into business processes spanning from Salesforce.com to on-premises systems with pluggable access for Salesforce.com within your automated business processes. Capabilities include: • Orchestration of people, systems and data in the context of a process • Intelligent task routing • Dynamic and flexible process execution • Ad-hoc collaboration for process participants • The market-leading integration architecture Get a 360-degree view of the customer in real-time Software AG and Salesforce.com® Deliver the ultimate customer experience in the digital age Get There Faster PRODUCT FACT SHEET
- 2. Get There Faster Find out how to power up your Digital Enterprise at www.SoftwareAG.com ABOUT SOFTWARE AG Software AG helps organizations achieve their business objectives faster. The company’s big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service. Building on over 40 years of customer-centric innovation, the company is ranked as a “leader” in 14 market categories, fueled by core product families Adabas-Natural, Alfabet, Apama, ARIS, Terracotta and webMethods. Learn more at www.SoftwareAG.com. © 2014 Software AG. All rights reserved. Software AG and all Software AG products are either trademarks or registered trademarks of Software AG. Other product and company names mentioned herein may be the trademarks of their respective owners. SAG_Salesforce.com_FS_Jul14 Product Fact Sheet | Software AG and Salesforce.com Govern your data with Master Data Management (MDM) Software AG is the only vendor to offer five MDM solutions in one to integrate master data across on-premises and the cloud applications, providing data quality and consistency between Salesforce.com and the rest of your enterprise. This helps to reduce duplication, increase re- use, and ensure security and alignment with the organization’s policies. You can: • Gain a single view of customers, products, locations, code sets and hierarchies • Eliminate errors and redundancies when syncing data from Salesforce.com with your on-premises systems • Improve risk and compliance management • Improve data quality • Create audits and reports Integrate with any other system With webMethods, you can integrate and manage applications, mobile devices, services, big data and APIs—anywhere in the cloud or on-premises. webMethods Integration for Salesforce.com is a Force.com® application that enables integration of Salesforce.com with data integration, master data consolidation and workflow approvals through webMethods CloudStreams. Using the Salesforce1® Mobile App running on any smart device, you can interact with existing business processes, applications and data.