The document discusses using open source development techniques within companies through an approach called InnerSource. It suggests that InnerSource can help companies be more resilient, as open source projects have been during the COVID-19 pandemic, by breaking down silos and fostering distributed development communities within organizations. To effectively manage InnerSource, companies should use a data-driven approach and define metrics for people, processes, and community engagement to track success over time in a continuous improvement model.
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