The document discusses different techniques for eliciting requirements for software engineering projects. It describes collaborative requirements gathering which involves meetings between developers and customers to identify problems and potential solutions. It also discusses Quality Function Deployment which translates customer needs into technical requirements and includes normal, expected, and exciting requirements. Additionally, it discusses using usage scenarios known as use cases to understand how end users will utilize the software features. Finally, it states the elicitation work product documents the statement of need, feasibility, scope, and list of users involved in the elicitation process.