SlideShare a Scribd company logo
software quality kpi 
In this ppt file, you can ref materials for software quality kpi such as list of KPIs, 
performance appraisal metrics, job skills, KRAs, BSC… 
For more software quality kpi materials such as free 4 ebooks below, 
please visit: kpi123.com 
• List of free 2436 KPIs 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design KPIs 
1. KPIs should be clearly linked to the 
strategy, i.e. the things that matter the 
most. 
2. KPIs have to provide the answers to 
our most important questions. 
3. KPIs should be primarily designed to 
empower employees and provide them 
with the relevant information to learn. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or 
productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources 
invested in or used to generate business results. 
Examples - Dollars spent on research and 
development, Funding for employee training, 
Quality of raw materials. 
3. Output KPIs - measure the financial and 
nonfinancial results of business activities. 
Examples - Revenues, Number of new 
customers acquired. 
4. Leading KPI - measure activities that have a 
significant effect on future performance. Drive 
the performance of the outcome measure, being 
predictor of success or failure. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Types of KPIs (continue…): 
5. Lagging KPI - is a type of indicator that reflect 
the success or failure after an event has been 
consumed. Such as most financial KPIs, measure 
the output of past activity. 
6. Outcome KPI - Reflects overall results or 
impact of the business activity in terms of 
generated benefits, as a quantification of 
performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, 
an opinion, a property or a trait. Examples are 
employee satisfaction through surveys which 
gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, 
resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in 
measurement and therefore forms the backbone 
of most KPIs. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Types of KPIs (continue…): 
5. Lagging KPI - is a type of indicator that reflect 
the success or failure after an event has been 
consumed. Such as most financial KPIs, measure 
the output of past activity. 
6. Outcome KPI - Reflects overall results or 
impact of the business activity in terms of 
generated benefits, as a quantification of 
performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, 
an opinion, a property or a trait. Examples are 
employee satisfaction through surveys which 
gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, 
resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in 
measurement and therefore forms the backbone 
of most KPIs. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file

More Related Content

PPT
Kpi for software development
PDF
Software Quality KPI
PPT
Product developer kpi
PPTX
Reliable Relevant Metrics to the Right Audience - Manual Testing Whitepaper
PPT
Testing Metrics
PDF
Measurement and Metrics for Test Managers
PDF
Test Metrics and KPIs
PPT
Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ...
Kpi for software development
Software Quality KPI
Product developer kpi
Reliable Relevant Metrics to the Right Audience - Manual Testing Whitepaper
Testing Metrics
Measurement and Metrics for Test Managers
Test Metrics and KPIs
Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ...

What's hot (20)

PDF
Software QA Metrics Dashboard Benchmarking
PPTX
Test Metrics in Agile - powerful tool to support changes - Zavertailo Iuliia
PPTX
“ЕРАМ у Південному регіоні та можливості розвитку для QA спеціалістів” Online...
PPT
Digite - Test Management Training
PPTX
Fundamental Test Process - APRIDILA ANGGITA SURI
PPTX
МАРІЯ ДУБИЦЬКА «Війна за тестову документацію на проекті» Online QADay 2021 #2
PPTX
Comparison of automation and manual testing pixel values technolabs
PPTX
Overview of test process improvement frameworks
PDF
Testing metrics
PDF
[HCMC STC Jan 2015] Practical Experiences In Test Automation
PDF
Dirk Van Dael - Test Accounting - EuroSTAR 2010
PPTX
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
PDF
[Mush Honda] Metrics & Reports from Test Teams (QA)
PPT
Robert Magnusson - TMMI Level 2 - A Practical Approach
DOC
Supplier Quality Engineer
PPTX
Software testing metrics
PPT
John Kent - An Entity Model for Software Testing
PPTX
Software Development And Delivery Metrics That Matter
PPT
'How To Apply Lean Test Management' by Bob van de Burgt
PDF
2 anton muzhailo - formal test process improvement. how to invest to the te...
Software QA Metrics Dashboard Benchmarking
Test Metrics in Agile - powerful tool to support changes - Zavertailo Iuliia
“ЕРАМ у Південному регіоні та можливості розвитку для QA спеціалістів” Online...
Digite - Test Management Training
Fundamental Test Process - APRIDILA ANGGITA SURI
МАРІЯ ДУБИЦЬКА «Війна за тестову документацію на проекті» Online QADay 2021 #2
Comparison of automation and manual testing pixel values technolabs
Overview of test process improvement frameworks
Testing metrics
[HCMC STC Jan 2015] Practical Experiences In Test Automation
Dirk Van Dael - Test Accounting - EuroSTAR 2010
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
[Mush Honda] Metrics & Reports from Test Teams (QA)
Robert Magnusson - TMMI Level 2 - A Practical Approach
Supplier Quality Engineer
Software testing metrics
John Kent - An Entity Model for Software Testing
Software Development And Delivery Metrics That Matter
'How To Apply Lean Test Management' by Bob van de Burgt
2 anton muzhailo - formal test process improvement. how to invest to the te...
Ad

Viewers also liked (7)

PPTX
Reunio pares lebourget 2016
PPTX
Software Quality Dashboard
PPTX
Critical kpi for an efficient test organization
PPTX
KPIs – Chancen und Risiken
PPT
KPI for HR Manager - Sample of KPIs for HR
PPT
Project Management KPIs
PPTX
KEY PERFORMANCE INDICATOR
Reunio pares lebourget 2016
Software Quality Dashboard
Critical kpi for an efficient test organization
KPIs – Chancen und Risiken
KPI for HR Manager - Sample of KPIs for HR
Project Management KPIs
KEY PERFORMANCE INDICATOR
Ad

More from xugiprothomas (14)

PPT
What is kpi tracking
PPT
Understanding kpi
PPT
Umts kpi
PPT
Transport kpi
PPT
Testing kpi
PPT
Template kpi
PPT
System kpi
PPT
Store kpi
PPT
Sistem kpi
PPT
Sharepoint 2010 kpi list
PPT
Scor kpi
PPT
Sample kpi template
PPT
Sample kpi for sales
PPT
Revenue kpi
What is kpi tracking
Understanding kpi
Umts kpi
Transport kpi
Testing kpi
Template kpi
System kpi
Store kpi
Sistem kpi
Sharepoint 2010 kpi list
Scor kpi
Sample kpi template
Sample kpi for sales
Revenue kpi

Software quality kpi

  • 1. software quality kpi In this ppt file, you can ref materials for software quality kpi such as list of KPIs, performance appraisal metrics, job skills, KRAs, BSC… For more software quality kpi materials such as free 4 ebooks below, please visit: kpi123.com • List of free 2436 KPIs • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Types of KPIs (continue…): 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 7. Types of KPIs (continue…): 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file