Software service presentation091707
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This document discusses software as a service (SAAS) and its benefits for healthcare organizations. It begins with background on SAAS, noting it has progressed from application service providers and allows internet-based delivery of software. Traditionally, each location needed its own IT resources but SAAS centralizes resources with one server and backup managed by the vendor. This maximizes resources and allows the vendor to focus on developing solutions for many customers. The document outlines benefits of SAAS like known costs, no need for own hardware, included backups and upgrades, and allowing organizations to focus on patient care. It categorizes types of SAAS and discusses accounting and technological implications, concluding that SAAS offerings are growing significantly.
Software service presentation091707
- 1. Software as a Service Another Link in the Healthcare Service Chain
- 2. HIMSS Enterprise IS Steering Committee 29/12/2007 Objectives Background and History Go Behind the Marketing Hype Understand the Benefits Categorize the SAAS Solution Identify the Accounting Implications Identify the Technological Implications
- 3. HIMSS Enterprise IS Steering Committee 39/12/2007 SAAS Background and History Progressed from Application Service Provider solution Internet-based Delivery Model Identified 10 years ago Architecture changes created SAAS Customers defined it
- 4. HIMSS Enterprise IS Steering Committee 49/12/2007 Traditional Services Delivery 1 Systems Administrator 1 DBA 1 Server 1 Backup 1 Systems Administrator 1 DBA 1 Server 1 Backup 1 Systems Administrator 1 DBA 1 Server 1 Backup 1 Systems Administrator 1 DBA 1 Server 1 Backup 1 Systems Administrator 1 DBA 1 Server 1 Backup Professional Services App Vendor
- 5. HIMSS Enterprise IS Steering Committee 59/12/2007 Maximizes Resources Centralized Resources 1 Server, 1 Backup 1 Systems Administrator 1 DBA Shared Delivery and Access SAAS Vendor Vendor resources focused on solution for many customers Maximize underutilized computing resources Los Angeles New York Chicago Honolulu Albuquerque
- 6. HIMSS Enterprise IS Steering Committee 69/12/2007 Beyond the Hype Software IS a service! Purchase is akin to renting or leasing Similar solution to hiring or partnering with a clinical specialist or practitioner Vendor and customer-focused Technology is simple
- 7. HIMSS Enterprise IS Steering Committee 79/12/2007 SAAS Benefits Costs are known No computing hardware needed Backup and restore Less training requirements Focus on core skills Vendor provides expert knowledge and resources Patient focus Minimize disruptions to daily work Increased Profitability Customer Satisfaction Quality Deployment Streamlined Communication of Information and Data Work force Productivity
- 8. HIMSS Enterprise IS Steering Committee 89/12/2007 Who benefits Any organization Any department The patients Community Vendor
- 9. HIMSS Enterprise IS Steering Committee 99/12/2007 Out-Source Vendor Supported In-Source Vendor Supported In-house Contractor Supported In-house Systems Integrator Supported Categorizing SAAS In-house Employee Supported Technology Services and Resources ContinuumTechnology Services and Resources Continuum SAASSAAS
- 10. HIMSS Enterprise IS Steering Committee 109/12/2007 Accounting Implications Software is not owned, not an asset Monthly fee based on use or subscription Lower TCO No hidden or indirect costs SOP 98-1 implications for implementation costs Ability to better forecast IT spending Upgrade and maintenance costs included in monthly fee Poor service – stop paying vendor invoice
- 11. HIMSS Enterprise IS Steering Committee 119/12/2007 Technological Implications Insurance for Reliability, Availability, and Serviceability No dedicated technological resources No additional hardware costs Need for greater bandwidth on network Extra costs for custom or ad-hoc work Can take advantage of evolving and new technologies Contingency plan in place Allows hospital to focus resources on patient care
- 12. HIMSS Enterprise IS Steering Committee 129/12/2007 SAAS is growing Gartner predicts 35% growth of SAAS offerings worldwide From rural to IDN From department to the company Specific function to the enterprise dolutions Customer-focused
- 13. Questions? Tim Salaver, MBA, PMP, CSSMBB Cornerstone Systems Solutions (702) 286-7464/tim@go-css.com