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Facebook users surveyed currently don’t
use Facebook for health decision-making.




            Source: Roundtree, SXSW 2011, @akroundtree
Facebook users surveyed are generally
   active in health decision-making.




           Source: Roundtree, SXSW 2011, @akroundtree
Recommendations
• Write like a friend, not an agency.
• Target patient navigators, rather than patients.
• Share narratives, anecdotes and profiles more
  than facts and figures.
• Allow your followers to share content as much as
  you do.
• Listen as much as you talk. Respond as much as
  you initiate.
• Start from their level of engagement, then
  scaffold to new behavior.
               Source: Roundtree, SXSW 2011, @akroundtree

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Some of Roundtree's Presentation Slides from SXSW 2011

  • 1. Facebook users surveyed currently don’t use Facebook for health decision-making. Source: Roundtree, SXSW 2011, @akroundtree
  • 2. Facebook users surveyed are generally active in health decision-making. Source: Roundtree, SXSW 2011, @akroundtree
  • 3. Recommendations • Write like a friend, not an agency. • Target patient navigators, rather than patients. • Share narratives, anecdotes and profiles more than facts and figures. • Allow your followers to share content as much as you do. • Listen as much as you talk. Respond as much as you initiate. • Start from their level of engagement, then scaffold to new behavior. Source: Roundtree, SXSW 2011, @akroundtree