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Fighting the Backfire Effect and
Promoting Truth in Public Discourse
Dr. Gleb Tsipursky
- Co-Founder and President, Intentional Insights
- Tenure-track Professor, The Ohio State University
- Author of forthcoming book: The Alternative to Alternative
Facts: Fighting Post-Truth Politics with Behaviors Science
- Lead Author of the Pro-Truth Pledge
Trust in Fact-Checking
Organizations
• Rasmussen Report poll: “Voters Don’t
Trust Media Fact-Checking” 9/30/2016
• 29% of all likely voters trust fact-checking
• 88% of voters who support Trump do not
trust fact-checking
• 59% of Clinton supporters trust fact-
checking
Confirmation Bias
• People look for and
interpret information
in ways that confirms
their current beliefs
Backfire Effect
• A psychological
phenomenon where
people not simply
reject facts that
contradict their
established beliefs,
but also hold stronger
to reassuring lies
Avoid Emotional Triggering
• Defensiveness
• Aggression
Positive Emotional Connection
• Empathy & Curiosity
• Emotional Validation
• Lead to:
– positive emotional
connection
– personal credibility
Shared Goals
• Establish shared goals
• Be allies
• Work together to reach
your goals
Show Commitment to Truth
• Demonstrate your own
commitment to truth
above all
• Express desire to
change your mind
based on evidence
• Ask people to hold you
accountable
• Only then, proceed
with logic
Pro-Truth Pledge
• Project to roll back tide
of lies and fight for truth
in public discourse
• Pledge-takers commit
to 12 truth-oriented
behaviors
• Combines crowd-
sourcing and
behavioral science
Pro-Truth Pledge: Share Truth
• Verify: fact-check information to confirm it
is true before accepting and sharing it
• Balance: share the whole truth, even if
some aspects do not support my opinion
• Cite: share my sources so that others can
verify my information
• Clarify: distinguish between my opinion
and the facts
Pro-Truth Pledge: Honor Truth
• Acknowledge: acknowledge when others
share true information, even when we disagree
otherwise
• Reevaluate: reevaluate if my information is
challenged, retract it if I cannot verify it
• Defend: defend others when they come under
attack for sharing true information, even when we
disagree otherwise
• Align: align my opinions and my actions
with true information
Pro-Truth Pledge: Encourage Truth
• Fix: ask people to retract information that reliable
sources have disproved even if they are my allies
• Educate: compassionately inform those around
me to stop using unreliable sources even if these
sources support my opinion
• Defer: recognize the opinions of experts as more
likely to be accurate when the facts are disputed
• Celebrate: celebrate those who retract incorrect
statements and update their beliefs toward
the truth
What Does the Pledge Consider
Misinformation?
• Misinformation is anything that
conveys information in an
obviously deceptive way that
leads audiences to have the
wrong impression of the facts
• In some cases, such
misinformation is obvious, so
that any reasonable external
observer – in this case, fellow
pledge-takers who evaluate
each other – can see it
• In other cases, it is less so,
and for those tough calls the
pledge relies on two things:
– credible fact-checking sites (the
same as used by Facebook for
its fake news checking program)
– the scientific consensus
Rewards and Accountability
• Public figures and
organizations that take
pledge are rewarded with
positive reputation boost
• Private citizens who take
pledge hold accountable
public figures and
organizations through
evaluation process
• Like Better Business
Bureau but for truth
instead of business
practices
So Sign Up!
• Every person who signs up
gives incentive to more public
figures and organizations to
sign up, since it’s more of a
reputation boost
• Anyone who signs gets access
to training on promoting truth
and a community of fellow
truth-oriented people from all
walks of life
• Anyone who signs casts a vote
for truth in public discourse,
one informed by behavioral
science research on this
question
• So will you cast that vote?
Thank You!
Dr. Gleb Tsipursky
gleb@intentionalinsights.org
Personal Website GlebTsipursky.com
InIn Webiste intentionalinsights.org
Pledge Website ProTruthPledge.org
Twitter twitter.com/Gleb_Tsipursky
LinkedIn linkedin.com/in/dr-gleb-tsipursky-
89ab4b23/
PowerPoint of this presentation
slideshare.net/intentionalinsights

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Presentation - Fighting the Backfire Effect and Promoting Truth in Public Discourse

  • 1. Fighting the Backfire Effect and Promoting Truth in Public Discourse Dr. Gleb Tsipursky - Co-Founder and President, Intentional Insights - Tenure-track Professor, The Ohio State University - Author of forthcoming book: The Alternative to Alternative Facts: Fighting Post-Truth Politics with Behaviors Science - Lead Author of the Pro-Truth Pledge
  • 2. Trust in Fact-Checking Organizations • Rasmussen Report poll: “Voters Don’t Trust Media Fact-Checking” 9/30/2016 • 29% of all likely voters trust fact-checking • 88% of voters who support Trump do not trust fact-checking • 59% of Clinton supporters trust fact- checking
  • 3. Confirmation Bias • People look for and interpret information in ways that confirms their current beliefs
  • 4. Backfire Effect • A psychological phenomenon where people not simply reject facts that contradict their established beliefs, but also hold stronger to reassuring lies
  • 5. Avoid Emotional Triggering • Defensiveness • Aggression
  • 6. Positive Emotional Connection • Empathy & Curiosity • Emotional Validation • Lead to: – positive emotional connection – personal credibility
  • 7. Shared Goals • Establish shared goals • Be allies • Work together to reach your goals
  • 8. Show Commitment to Truth • Demonstrate your own commitment to truth above all • Express desire to change your mind based on evidence • Ask people to hold you accountable • Only then, proceed with logic
  • 9. Pro-Truth Pledge • Project to roll back tide of lies and fight for truth in public discourse • Pledge-takers commit to 12 truth-oriented behaviors • Combines crowd- sourcing and behavioral science
  • 10. Pro-Truth Pledge: Share Truth • Verify: fact-check information to confirm it is true before accepting and sharing it • Balance: share the whole truth, even if some aspects do not support my opinion • Cite: share my sources so that others can verify my information • Clarify: distinguish between my opinion and the facts
  • 11. Pro-Truth Pledge: Honor Truth • Acknowledge: acknowledge when others share true information, even when we disagree otherwise • Reevaluate: reevaluate if my information is challenged, retract it if I cannot verify it • Defend: defend others when they come under attack for sharing true information, even when we disagree otherwise • Align: align my opinions and my actions with true information
  • 12. Pro-Truth Pledge: Encourage Truth • Fix: ask people to retract information that reliable sources have disproved even if they are my allies • Educate: compassionately inform those around me to stop using unreliable sources even if these sources support my opinion • Defer: recognize the opinions of experts as more likely to be accurate when the facts are disputed • Celebrate: celebrate those who retract incorrect statements and update their beliefs toward the truth
  • 13. What Does the Pledge Consider Misinformation? • Misinformation is anything that conveys information in an obviously deceptive way that leads audiences to have the wrong impression of the facts • In some cases, such misinformation is obvious, so that any reasonable external observer – in this case, fellow pledge-takers who evaluate each other – can see it • In other cases, it is less so, and for those tough calls the pledge relies on two things: – credible fact-checking sites (the same as used by Facebook for its fake news checking program) – the scientific consensus
  • 14. Rewards and Accountability • Public figures and organizations that take pledge are rewarded with positive reputation boost • Private citizens who take pledge hold accountable public figures and organizations through evaluation process • Like Better Business Bureau but for truth instead of business practices
  • 15. So Sign Up! • Every person who signs up gives incentive to more public figures and organizations to sign up, since it’s more of a reputation boost • Anyone who signs gets access to training on promoting truth and a community of fellow truth-oriented people from all walks of life • Anyone who signs casts a vote for truth in public discourse, one informed by behavioral science research on this question • So will you cast that vote?
  • 16. Thank You! Dr. Gleb Tsipursky gleb@intentionalinsights.org Personal Website GlebTsipursky.com InIn Webiste intentionalinsights.org Pledge Website ProTruthPledge.org Twitter twitter.com/Gleb_Tsipursky LinkedIn linkedin.com/in/dr-gleb-tsipursky- 89ab4b23/ PowerPoint of this presentation slideshare.net/intentionalinsights