SPAIN – Sharing experience and insights on promoting the responsive use of AI within the public sector
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The document discusses the ongoing efforts in Spain to implement AI in the public sector, emphasizing the promotion of ethical use, transparency, and accountability under the EU AI Act. Various initiatives are highlighted, such as developing AI-based solutions for citizen services and workplace productivity, alongside funding and governance changes to support these advancements. A national AI strategy and the establishment of a digital skills framework aim to enhance the capabilities of human resources in adapting to AI technologies.
![Working Party of Senior Digital Government Officials (E-Leaders) 22-23 October 2024
Item 3: Delivering the benefits of AI in the Public Sector
SPAIN – Sharing experience and insights on promoting the responsive use of AI within the public sector
AI Act (EU)
Law on, comprehensive for equal
treatment and non-discrimination. Article
23 AI and automated decision-making
mechanisms. Criteria for minimizing bias,
transparency and accountability, whenever
technically feasible.
Regulation establishing a controlled
testing environment for testing
compliance with the AI Act.
Regulation on urgent measures for public
justice service… When a document can be
produced by algorithms…In no case will constitute
a judicial or procedural resolution, without
validation by the competent authority…
Charter on Digital RIGHTS, in relation
to AI.
National Strategy of AI 2024:
Promote AI in the Public Sector [use
cases, common services based on AI
models, common data governance]
Govtech programme (21M eur)
Digitalization Plan for Public
Administrations (EN) intelligent process
automation, GovTech Lab, Data
orientation
Initiative Consensus for an Open
Administration WG1 – Generative AI and
data spaces
Strategic Context
Some highlighted initiatives:
Chatbots for attention to citizens:
Facilitate access to info and speed up application
processes (My Citizen Folder, Social Security, etc.)
AI gen-based systems: (e.g. automated
generation of plain-language court decisions)
Productivity in the workplace: Evaluation in
the use of CoPilot.
Fraud detection: Through machine learning
algorithms (Tax Agency, IGAE)
Language models in trusted
environments and cloud: Generative AI
Playground of the General State Administration.
+ Multiple sectorial initiatives
Capacities, Solutions and Services
Legal Framework and Regulations
Funding Human Resources Skills
Empowering skilled HR: Digital skills
framework, It is an adaptation to the Spanish
administrative reality of DIGCOMP and has
included AI skills.
Governance and Cooperation
Ministry for Digital Transformation and
Civil Service:
State Secretariat for Digitization and AI
State Secretariat for Civil Service
Spanish Agency for the Supervision of AI](https://image.slidesharecdn.com/20241022-oecd-e-leaders-item3ia-slidespainf-241205091344-41412167/85/SPAIN-Sharing-experience-and-insights-on-promoting-the-responsive-use-of-AI-within-the-public-sector-1-320.jpg)
SPAIN – Sharing experience and insights on promoting the responsive use of AI within the public sector
- 1. Working Party of Senior Digital Government Officials (E-Leaders) 22-23 October 2024 Item 3: Delivering the benefits of AI in the Public Sector SPAIN – Sharing experience and insights on promoting the responsive use of AI within the public sector AI Act (EU) Law on, comprehensive for equal treatment and non-discrimination. Article 23 AI and automated decision-making mechanisms. Criteria for minimizing bias, transparency and accountability, whenever technically feasible. Regulation establishing a controlled testing environment for testing compliance with the AI Act. Regulation on urgent measures for public justice service… When a document can be produced by algorithms…In no case will constitute a judicial or procedural resolution, without validation by the competent authority… Charter on Digital RIGHTS, in relation to AI. National Strategy of AI 2024: Promote AI in the Public Sector [use cases, common services based on AI models, common data governance] Govtech programme (21M eur) Digitalization Plan for Public Administrations (EN) intelligent process automation, GovTech Lab, Data orientation Initiative Consensus for an Open Administration WG1 – Generative AI and data spaces Strategic Context Some highlighted initiatives: Chatbots for attention to citizens: Facilitate access to info and speed up application processes (My Citizen Folder, Social Security, etc.) AI gen-based systems: (e.g. automated generation of plain-language court decisions) Productivity in the workplace: Evaluation in the use of CoPilot. Fraud detection: Through machine learning algorithms (Tax Agency, IGAE) Language models in trusted environments and cloud: Generative AI Playground of the General State Administration. + Multiple sectorial initiatives Capacities, Solutions and Services Legal Framework and Regulations Funding Human Resources Skills Empowering skilled HR: Digital skills framework, It is an adaptation to the Spanish administrative reality of DIGCOMP and has included AI skills. Governance and Cooperation Ministry for Digital Transformation and Civil Service: State Secretariat for Digitization and AI State Secretariat for Civil Service Spanish Agency for the Supervision of AI