SlideShare a Scribd company logo
Starting from scratch: how to build a successful email marketing program
Starting From Scratch
How to build a successful email marketing
programme
Small Business Evangelist, Constant Contact
3
Presented by Tamsin Fox-Davies
tfox-davies@constantcontact.com
constantcontact.com
@tamsinfd
4
Where are you today?
5
6
91% check email daily
Why do email marketing?
7
MoneyTime Impact
8
Personal email update?
20mins x 100 = 33hrs
Email newsletter?
2hrs x 1 = 2hrs
Time
9
Money
=
Email has the highest rate of
return of any online marketing
medium
£38 for every
£1 spent
10
76%of subscribers
made a purchase from an
email campaign
Smith-Harman survey
Impact
The magic of the ‘opt-in’
Say NO to SPAM:
SPAM doesn’t work
SPAM damages your
brand
SPAM is in the eye of
the beholder
11
The magic of the ‘opt-in’
People WILL join:
You have to ask
They have to see why
They have to feel
safe
12
Lessons in list-building
Add “Join My List” to your
website
Add a link to your email
signature
Get them on Facebook
Create a paper form
(don’t just rely on
technology)
Prepare your “pitch”
and ask.
Just ask.
Common pitfalls to avoid
My pet peeves
1. Dull content
2. Too salesy
3. Low frequency
4. All image
5. Missing links
14
Examples to go here
15
Three simple
steps…
1. Get your contact list
together, even if it’s
just five people.
2. Create and send one
campaign…hit send!
3. Watch what
happens…do more of
what works.
16
Get started!
Sign up at customerfocus.com/constantcontact
$16 / £12 for Customer Focus Users
$20 / £15 standard pricing
Includes unlimited emails to 500 contacts
Mobile optimized templates
Live support
No contract – cancel any time

More Related Content

PPTX
Email marketing
PDF
7 Tips for Creating a More Productive Workplace
PPTX
Gold in your inbox - Is your email strategy future-proof?
PPTX
5 Minutes To Enlightenment
PDF
Unskippable Creativity
PDF
Simple Facebook Marketing Strategies
PPTX
Advanced Email Campaign Analysis
PDF
Seven Powerful Ways to Build Your Email List With Facebook
Email marketing
7 Tips for Creating a More Productive Workplace
Gold in your inbox - Is your email strategy future-proof?
5 Minutes To Enlightenment
Unskippable Creativity
Simple Facebook Marketing Strategies
Advanced Email Campaign Analysis
Seven Powerful Ways to Build Your Email List With Facebook

Viewers also liked (11)

PDF
5 steps to an email campaign that converts
PDF
Key Findings from the 2016 Association Email Marketing Benchmark Report
PPTX
Using Overlays to Get More Conversions
PDF
Email Benchmark Report Q3 2016: Mind the Gap
PDF
Brian Dean 7 Super-Practical Techniques to Rapidly Build Your Email List (MKT...
PPTX
Q4 2016 Benchmark Report: The Holidays Deliver Higher Returns on Facebook Ad ...
PDF
Email Marketing Presentation
PDF
Email Marketing 101: Content
PDF
Email Marketing 101: Strategy
PDF
The Science of Email Marketing
PDF
Sequoia Capital Pitch Deck Template
5 steps to an email campaign that converts
Key Findings from the 2016 Association Email Marketing Benchmark Report
Using Overlays to Get More Conversions
Email Benchmark Report Q3 2016: Mind the Gap
Brian Dean 7 Super-Practical Techniques to Rapidly Build Your Email List (MKT...
Q4 2016 Benchmark Report: The Holidays Deliver Higher Returns on Facebook Ad ...
Email Marketing Presentation
Email Marketing 101: Content
Email Marketing 101: Strategy
The Science of Email Marketing
Sequoia Capital Pitch Deck Template
Ad

Similar to Starting from scratch: how to build a successful email marketing program (20)

PDF
5 Keys to Effective Email Marketing
PPTX
Power Of The Inbox
DOCX
How Beginners Can Build a Powerful Email List.docx
PPTX
Successful Email Marketing
PDF
Email Marketing Unleashed: Strategies for Success”
PDF
Building and Effective Email Program
PDF
Email Marketing Success
PDF
Email Marketing Success
PPT
DM06Succesful Email
PDF
How to Craft an Email Marketing Strategy That Increases Brand Loyalty and Sal...
PDF
Successful Email Marketing Campaigns Directly From Microsoft Dynamics CRM
PPTX
Successful Email Marketing Campaigns Directly From Microsoft Dynamics CRM
PDF
From Inbox to Revenue: Email Marketing Best Practices
PPT
Email Marketing
PPTX
Creating an Effective & Engaging Email Marketing Program
PDF
What is Email Marketing Everything You Need To Know.pdf
PDF
A Clear-Cut Guide to Email Marketing Success
PPTX
Introduction to Email Marketing
PDF
How Can EmailMarketing.pdf
PPTX
B2b Email Marketing - Tamara Gielen
5 Keys to Effective Email Marketing
Power Of The Inbox
How Beginners Can Build a Powerful Email List.docx
Successful Email Marketing
Email Marketing Unleashed: Strategies for Success”
Building and Effective Email Program
Email Marketing Success
Email Marketing Success
DM06Succesful Email
How to Craft an Email Marketing Strategy That Increases Brand Loyalty and Sal...
Successful Email Marketing Campaigns Directly From Microsoft Dynamics CRM
Successful Email Marketing Campaigns Directly From Microsoft Dynamics CRM
From Inbox to Revenue: Email Marketing Best Practices
Email Marketing
Creating an Effective & Engaging Email Marketing Program
What is Email Marketing Everything You Need To Know.pdf
A Clear-Cut Guide to Email Marketing Success
Introduction to Email Marketing
How Can EmailMarketing.pdf
B2b Email Marketing - Tamara Gielen
Ad

More from Customer Focus Software (10)

PDF
How to use social media to generate leads
PDF
Stop giving your time away for free: How to sell your services as a consultant
PDF
5 ways to make your website work better
PDF
Good better best: How to measure the success of your email marketing
PDF
5 ways to cut through the noise and get your customer's attention customer ...
PDF
How your logo can help you close more sales
PPS
Email marketing tactics to increase sales for promo distributors
PDF
Promotional Product Buying Groups Explained
PDF
Is your promotional products website millennial ready?
PDF
Why people are not buying from your website
How to use social media to generate leads
Stop giving your time away for free: How to sell your services as a consultant
5 ways to make your website work better
Good better best: How to measure the success of your email marketing
5 ways to cut through the noise and get your customer's attention customer ...
How your logo can help you close more sales
Email marketing tactics to increase sales for promo distributors
Promotional Product Buying Groups Explained
Is your promotional products website millennial ready?
Why people are not buying from your website

Recently uploaded (20)

PDF
August Patch Tuesday
PPTX
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
PDF
Mushroom cultivation and it's methods.pdf
PDF
Encapsulation_ Review paper, used for researhc scholars
PPTX
A Presentation on Touch Screen Technology
PDF
gpt5_lecture_notes_comprehensive_20250812015547.pdf
PDF
Approach and Philosophy of On baking technology
PPTX
SOPHOS-XG Firewall Administrator PPT.pptx
PPTX
Group 1 Presentation -Planning and Decision Making .pptx
PDF
DASA ADMISSION 2024_FirstRound_FirstRank_LastRank.pdf
PDF
Web App vs Mobile App What Should You Build First.pdf
PDF
Microsoft Solutions Partner Drive Digital Transformation with D365.pdf
PDF
DP Operators-handbook-extract for the Mautical Institute
PDF
A comparative study of natural language inference in Swahili using monolingua...
PDF
ENT215_Completing-a-large-scale-migration-and-modernization-with-AWS.pdf
PDF
1 - Historical Antecedents, Social Consideration.pdf
PPTX
A Presentation on Artificial Intelligence
PDF
Building Integrated photovoltaic BIPV_UPV.pdf
PDF
NewMind AI Weekly Chronicles - August'25-Week II
PDF
Agricultural_Statistics_at_a_Glance_2022_0.pdf
August Patch Tuesday
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
Mushroom cultivation and it's methods.pdf
Encapsulation_ Review paper, used for researhc scholars
A Presentation on Touch Screen Technology
gpt5_lecture_notes_comprehensive_20250812015547.pdf
Approach and Philosophy of On baking technology
SOPHOS-XG Firewall Administrator PPT.pptx
Group 1 Presentation -Planning and Decision Making .pptx
DASA ADMISSION 2024_FirstRound_FirstRank_LastRank.pdf
Web App vs Mobile App What Should You Build First.pdf
Microsoft Solutions Partner Drive Digital Transformation with D365.pdf
DP Operators-handbook-extract for the Mautical Institute
A comparative study of natural language inference in Swahili using monolingua...
ENT215_Completing-a-large-scale-migration-and-modernization-with-AWS.pdf
1 - Historical Antecedents, Social Consideration.pdf
A Presentation on Artificial Intelligence
Building Integrated photovoltaic BIPV_UPV.pdf
NewMind AI Weekly Chronicles - August'25-Week II
Agricultural_Statistics_at_a_Glance_2022_0.pdf

Starting from scratch: how to build a successful email marketing program

  • 2. Starting From Scratch How to build a successful email marketing programme
  • 3. Small Business Evangelist, Constant Contact 3 Presented by Tamsin Fox-Davies tfox-davies@constantcontact.com constantcontact.com @tamsinfd
  • 4. 4
  • 5. Where are you today? 5
  • 7. Why do email marketing? 7 MoneyTime Impact
  • 8. 8 Personal email update? 20mins x 100 = 33hrs Email newsletter? 2hrs x 1 = 2hrs Time
  • 9. 9 Money = Email has the highest rate of return of any online marketing medium £38 for every £1 spent
  • 10. 10 76%of subscribers made a purchase from an email campaign Smith-Harman survey Impact
  • 11. The magic of the ‘opt-in’ Say NO to SPAM: SPAM doesn’t work SPAM damages your brand SPAM is in the eye of the beholder 11
  • 12. The magic of the ‘opt-in’ People WILL join: You have to ask They have to see why They have to feel safe 12
  • 13. Lessons in list-building Add “Join My List” to your website Add a link to your email signature Get them on Facebook Create a paper form (don’t just rely on technology) Prepare your “pitch” and ask. Just ask.
  • 14. Common pitfalls to avoid My pet peeves 1. Dull content 2. Too salesy 3. Low frequency 4. All image 5. Missing links 14 Examples to go here
  • 15. 15 Three simple steps… 1. Get your contact list together, even if it’s just five people. 2. Create and send one campaign…hit send! 3. Watch what happens…do more of what works.
  • 16. 16 Get started! Sign up at customerfocus.com/constantcontact $16 / £12 for Customer Focus Users $20 / £15 standard pricing Includes unlimited emails to 500 contacts Mobile optimized templates Live support No contract – cancel any time

Editor's Notes

  • #7: Email is at the heart of that cycle, because it builds relationships faster, and sells more than any other marketing medium. …but you’ve got to put some other things in there too. Particularly social media.