Starting & growing a drupal based business- 6 valuable lessons i have learned
2 likes3,587 views
Dave Terry shares 6 valuable lessons learned from starting and growing a Drupal-based business. 1) Culture should always be the top priority. 2) Keep sales efforts ahead of delivery capabilities. 3) Have a singular focus and clear positioning. 4) Create scalable processes. 5) Listen to employees and customers for feedback. 6) Give back generously to the Drupal community as the more you give, the more you will receive in return.
Starting & growing a drupal based business- 6 valuable lessons i have learned
- 1. Starting & Growing a Drupal- based Business 6 Valuable Lessons Learned By: Dave Terry Drupalcamp Florida April 20, 2013
- 2. Background ● Entrepreneur ● Lover of all things sales and marketing ● Partner at Mediacurrent - 30+ person team ● Primary organizer of DcATL, ADUG since 2008 ● Drupal/OSS evangelist
- 3. #6
- 4. The More You Give The More You Will Get Back
- 5. Complimentary Service Providers Wedding List hosting providers The Drupal community
- 6. Drupal Give
- 7. #5
- 8. Listen to Your Employees & Customers
- 9. Communication/feedback is desirable Job security/ peace of mind open strategy/vision Challenge/variety is welcomed Is innovation fostered? Is my voice being heard? What have we heard? Is Innovation fostered? Can I work on things I like doing? Iron sharpens Iron
- 10. ● Polled a cross-section of 12 customers (2013) ● Independent feedback is key (unfiltered) ● Perception is reality
- 11. #4
- 15. #3
- 16. Positioning and a Singular Focus are Critical
- 17. ● 200+ Blog Posts ● 35+ Industry Presentations ● 4 Whitepapers / weekly webinars ● 45 Drupal Events Organized ● ADUG, Drupalcamp Atlanta, and ● Atlanta Drupal Business Summit ● Average Drupal Experience: 5+ years Drupal Experts
- 18. ● Primary organizer of the Atlanta Drupal Business Summit & Drupalcamp Atlanta ● Over 600 Drupal enthusiasts from across the Nation ● Largest Drupal event on East coast Drupal Experts
- 19. ● Serves every kind of destination ● Serves every kind of traveler ● Offers every class of service ● Operates every kind of aircraft Unprofitable for most of the past decade and recently emerged from bankruptcy. ● Serves only well-traveled destinations ● Serves one kind of traveler (leisure) ● Offers only one class of service ● Operates only one kind of aircraft Profitable every year since they started in business 20 years ago.
- 20. ● Serves organizations that need Drupal ● Singular focus on one CMS ● Offer world-class customer service ● Operates to constantly improve processes & contribute back to the open- source community Profitable every year since we started in business 6 years ago. ● Serves only well-traveled destinations ● Serves one kind of traveler (leisure) ● Offers only one class of service ● Operates only one kind of aircraft Profitable every year since they started in business 20 years ago.
- 21. #2
- 23. Accountability
- 24. #1
- 25. Culture should always be #1
- 27. The 4 C's