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“Just That They’d Followed The Directions”:
Teachers, Wiki Quality, and Wiki Assessment
                  Justin Reich
               M. Shane Tutwiler
               Richard Murnane
                  John Willett
    The State of Wiki Usage in U.S. K-12
                  Schools
                 Justin Reich
               Richard Murnane
                  John Willett
Distributed Collaborative Learning
         Communities Project:
       Web 2.0 in K-12 Settings
• Excellence: How do we make them
  good?
• Equity: Do only certain kids get the
  good ones?
• Analytics: What can we learn about
  learning from real-time usage data from
  online learning environments
                                        2
Agenda
• Motivate the study of wikis
• Map out a broad research agenda for
  studying wiki usage at scale
• Delve into two specific studies
  – Describe findings about how teachers assess
    quality in wiki learning environments
  – Characterize the state of wiki usage in US, K-12
    settings
Why Study Wikis?
• Web 2.0 is Transforming Society
• Widespread Adoption in K-12 Settings
  – 40% of teachers report using blogs or wikis in
    instruction (FRSS)
  – 20% of teachers report having students
    contribute to blogs or wikis (FRSS)
• Democratic, student-centered architecture
• New Sources of Data (A Watershed?)
  – SCalable, Real-time, Individual Behavior and
    Learning (SCRIBL) data
Distributed Collaborative Learning
         Communities Project:
       Web 2.0 in K-12 Settings
• Excellence: How do we make them good?
• Equity: Do only certain kids get the good
  ones?
• Analytics: What can we learn about
  learning from SCalable, Real-time,
  Individual Behavior and Learning (SCRIBL)
  data maintained by Web 2.0 learning
                                          5
What is good?
Quality as 21st Century Skill Development


                             Complex
       Expert
                             Communi-
      Thinking
                              cation

                 New Media
                  Literacy
Path Diagram of Wiki Research

   Classroom                               School
 Observations                             Level SES
  and Teacher
 Interviews to
Understand Wiki
   Practices
                                                       Assess How Wiki
                                   Develop Wiki       Quality Trajectories
                    Measure Wiki
                                     Quality           Differ by SES and
  Literature          Quality
                                   Trajectories             Teacher
Review of CSCL                                        Attitudes/Practices
and 21st C. Skill
 Scholarship



    Initial
                                          Wiki User
  Quantitative
                                          Surveys
  Analysis to
   Develop
   Sampling
   Strategy


                                                                      7
How do teachers define wiki
           quality?
• Why do teachers use wikis?
• How do teachers assess quality in wiki
  learning environments?
Survey:
  Why do teachers use wikis?
• What do you anticipate will be the
  benefits for students from using a wiki?
  – 193 participants in a 2010 online wiki
   summer camp (out of ~1250)
• How do you plan to use your wiki?
  – 667 wiki creators in summer 2010
    (response rate <10%)
What do you anticipate will be the benefits for students
             from using a wiki? (n=193)




                                                       10
Omitted words: work, learning, wiki, student
How do you plan to use your wiki? (n=667)




Omitted words: use, wiki, student
Why do teachers use wiki?
• Develop technology skills
• Develop communication and collaboration
  skills
• Developing/demonstrating understanding
• Information delivery and course logistics
Wiki quality as opportunities for
21st Century Skill Development

                           Complex
     Expert
                           Communi-
    Thinking
                            cation

               New Media
                Literacy
How do teachers assess wiki quality?
                             68 Interview subjects
                                  (nationwide)
                          19 Classroom Observations
                          (MA, CA, VA, GA, NH, CT)


    14 Randomly-                 22 Randomly-
                             36 Randomly sampled          14 Purposively-
      sampled                       sampled
                            32 Purposively sampled       sampled effective
      teachers                      teachers
                          Broad cross-section of users      wiki users
                            ~25,000 recently edited
      411 U.S.                       publicly-             7 Purposively-
     K-12 wikis               viewable, education        sampled urban wiki
  1,799 wikis (1%              related wikis as of             users
  random sample)                September 2009
                                                           11 Purposively-
    178,851 publicly-                                          sampled
  viewable, education                                     participants in an
related wikis hosted on                                  online wiki summer
 Pbworks.com 2005-8                                              camp
How do teachers assess wiki
        quality?
      Common   Uncommon
Common assessment
      categories
              Content
             Factual information


“Did the student discuss the economic platform
    of the country? Did the student include
        religious data about that area? ”
Common assessment
      categories
           Participation
Required number of contributions during a given time period



“We have a specific number of responses that we expected
from student. So even students who weren’t necessarily the
  most verbose, had to do like five answers in a one week
                         period.”
Common assessment
        categories
                   Structure
    Organization and relation of elements of the wiki pages



    Many teachers required that student included a requisite
    number of design elements, such as a certain number of
  pages, paragraphs, or images. Some teachers also made a
holistic evaluation of the organization and readability of the site.
Uncommon assessment
     categories
         Collaboration
The ways in which students work together effectively
                on their wiki project


“I grade them on their comments to other people too.
    And I want their comments to other people to be
   thoughtful and I want them to provoke response.”
Uncommon assessment
         categories
Communication of understanding
    Use new media design elements to communicate an understanding of
    academic material that requires building relationships among facts and
                                    ideas


      “When I look at the wiki, I want to see images that in some way bring
   meaning to what the wiki is about. I want to see links to other websites that
  bring meaning to what the wiki is about. I like to see students reflecting upon
     their content in thoughtful ways either in comments or around their own
                                      pages.”
Overarching Theme

  Following Directions
  In most classrooms in our study, students are evaluated on
           their ability to complete structured tasks.



 “Just that they'd followed the directions. It was kind of like, it
wasn't high level thinking. But just that they follow the directions
 and included the information that I'd asked them to include.”
Wiki quality as opportunities         Wiki assessment as
               for                       demonstrating
21st Century Skill Development             compliance
                                           Following    21st C
                                           Directions   Skills
                            Complex
      Expert
                            Communi-
     Thinking
                             cation


                New Media
                 Literacy
Path Diagram of Wiki Research

   Classroom                               School
 Observations                             Level SES
  and Teacher
 Interviews to
Understand Wiki
   Practices
                                                       Assess How Wiki
                                   Develop Wiki       Quality Trajectories
                    Measure Wiki
                                     Quality           Differ by SES and
  Literature          Quality
                                   Trajectories             Teacher
Review of CSCL                                        Attitudes/Practices
and 21st C. Skill
 Scholarship



    Initial
                                          Wiki User
  Quantitative
                                          Surveys
  Analysis to
   Develop
   Sampling
   Strategy


                                                                     23
Wiki Quality as Opportunities for Students to
        Develop 21st Century Skills
• Participation
   – Do students use wikis to get information? links? do they contribute?
• Expert thinking:
   – Do students use academic content knowledge in wiki activities?
   – Do students reflect on the process/product?
• Complex Communication/Collaboration:
   – Do students concatenate text on pages?
   – Do they substantively edit each others work and co-create pages?
• New Media Literacy:
   – Do students use formatting?
                                   Wiki Quality Instrument
   – Do they hyperlink?                 25 Questions
   – Do they embed multimedia?          Scale of 1-25
The State of Wiki Usage in U.S.
           K-12 Schools
• What is the distribution of wiki quality?
  – Do wikis provide opportunities for expert
    thinking, complex communication, and new
    media literacy?
  – Are great wikis born or made?
• Do wikis created in affluent schools
  provide more opportunities for 21c skill
  development than wikis created in low-
  income schools?
Which wikis are in our sample?
• Dataset
  – All179,851 publicly-viewable education-related wikis
    started on the PBworks platform between June 2005
    and August of 2008.
  – Does not include “private” wikis (~70,000)
• Sample
  – Randomly sampled 1,799 wikis (1%)
  – Coded to identify 411 U.S. based, K-12 wikis
  – 259 from specific, identifiable public schools
     • Detailed usage statistics provided by PBworks.com
     • Demographic school level data from the Common Core of Data
       (National Center for Education Statistics, 2007-2008)        26
How did we measure wiki quality?
• Sample wiki quality at 7, 14, 30, 60, 100, and
  400 days
• Two raters independently apply wiki quality
  instrument
  – All raters must code “training set” of wikis within 1.5
    points of master coders
  – Weekly meetings while coding to discuss categories,
    difficult cases, etc.
• Third rater reconciles disagreements

                                                         27
Data Analytic Strategy:
Multilevel Model for Change
Demographics
What subjects are wikis used for? (n=411)
     English / Language Arts                                                      120
               Social Studies                                       70
                     Science                                   61
Computer Science/ Technology                                   60
                        Math                             45
                      Library                  26
                          Art                 22
       Contained Elementary                  20
                  Modern FL             10
                   Health/PE           8
                    Business          6
                         ESL         5
                     Classics        4
                   Education        2

                                0        20         40        60     80   100   120     140
What Grade Levels are K-12 wikis used in?
                 (n=411)
     K-5                 109


     6--8                 118


    9--12                       180


Higher Ed       8


Unknown             83


            0            50       100   150   200
How long do K-12 wikis persist?
                                                                            (n=411)

                                                         Estimated      Seconds          Days
                                  1                       Lifetimes
                                                         All PBworks
                                 0.9
                                                             25%           250            <1
Estimated Survival Probability




                                 0.8                         50%         123,613         1.4
                                 0.7                         75%        5,282,874        61.1
                                 0.6                     K-12 Wikis
                                                             25%          2,721          <1
                                 0.5
                                                             50%         763,195         8.8
                                 0.4                         75%        12,590,074      145.7
                                 0.3
                                                                                    All PBWorks Wikis
                                 0.2
                                                                                    K-12 Wikis
                                 0.1
                                  0
                                       0   20000000   40000000      60000000      80000000       10000000
                                              (231)     (463)          (694)         (926)         (1157)
                                                           Time in seconds (days)
Estimated survivor functions for wikis hosted by Title I eligible (n=110) and   33
non-Title I eligible schools (n=146).
What is the distribution of wiki
           quality?
Are great wikis born or made?
Prototypical wiki quality trajectory, controlling for %
          FRPL and subject area (n=259)
                     25


                     20
Wiki Quality Score




                     15


                     10


                     5


                     0
                          0   100   200          300   400   500
                                          Days
Prototypical Quality Trajectories for Domain Scale Scores (0-1) of
                       Participation, Expert Thinking, Complex Communication, and New
                                   Media Literacy, controlling for SES (n=259).
                       1
                      0.9
                      0.8
Scaled Domain Score




                      0.7
                      0.6
                      0.5
                      0.4                                             Participation
                      0.3                                             Expert Thinking
                      0.2                                             NML
                      0.1                                             Collaboration
                       0
                            0    100       200          300   400      500
                                                 Days
Prototypical wiki quality trajectories created in
       High-SES (10% FRPL) and Low-SES (90% FRPL)
           schools, controlling subject area (n=259)
                     25


                     20
Wiki Quality Score




                     15


                     10

                                                             High-SES
                     5
                                                             Low SES

                     0
                          0   100   200          300   400        500
                                          Days
Prototypical wiki quality trajectories in subject
                          areas, controlling for SES (n=259)
                     25


                     20
Wiki Quality Score




                     15


                     10
                                                              Social Studies
                                                              English

                      5                                       Computer Science
                                                              Science

                                                              Math
                      0
                          0     100      200          300   400                500
                                               Days
Takeaways
• Teachers want to use wikis to develop 21st
  century skills
  – BUT most teachers assess procedural
    compliance in wikis
• Wikis are widely adopted in K-12 setttings
  – BUT most wikis are teacher-
    centered, content-delivery devices
  – AND are more persistently and efficaciously
    used in wealthier schools
• Great wikis are born; initial norms matter
# of                Time/Scale Web 2.0 Research
Cases
                             State Space                           Modeling
1,000K
                                                                    Usage
         Simulations                                               Statistics
100K
                                                                   Semantic
                                                                   Analysis
 10K

                   Surveys
1,000
                                                        Content
               Interviews                               Analysis
 100

                             Discursive
 10
                              Analysis
          Biometric                          Design       Observational
  1
          Analysis                          Research       Research

         Seconds        Days              Weeks        Months             Years
                                                                                  40
                     Duration of data collection and capture
Questions for discussion
• How can we support teachers in assessing 21st century
  skill development in online learning environment?
• What kinds of targeted interventions would support
  teachers in using wikis to develop 21st century skills?
• What kinds of actionable advice can we give teachers
  about wikis design, knowing that high quality wikis start
  at high levels of quality?
• What kinds of targeted interventions in schools serving
  low-income students would close the “second digital
  divide” of usage?
• How can a national perspective on wiki usage help
  situate and contextualize local studies?
• How can we leverage other forms of SCRIBL data to
  characterize Web 2.0 usage at scale?
Back Deck
State of Wiki Usage in U.S. K-12 Schools and Just That They Followed the Directions
State of Wiki Usage in U.S. K-12 Schools and Just That They Followed the Directions
State of Wiki Usage in U.S. K-12 Schools and Just That They Followed the Directions
MrBoyersClass.Pbworks.com
                   Page Saves by Day
100


 90


 80


 70


 60


 50

                                                 Page Saves
 40


 30


 20


 10


  0
      0   50     100       150       200   250         300

                          Days
Moving average of wiki development
                       measured in page saves
ALLPS
   30




  20




  10




   0

        0   100   200    300   400         500   600   700   800   900

                                     day

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State of Wiki Usage in U.S. K-12 Schools and Just That They Followed the Directions

  • 1. “Just That They’d Followed The Directions”: Teachers, Wiki Quality, and Wiki Assessment Justin Reich M. Shane Tutwiler Richard Murnane John Willett The State of Wiki Usage in U.S. K-12 Schools Justin Reich Richard Murnane John Willett
  • 2. Distributed Collaborative Learning Communities Project: Web 2.0 in K-12 Settings • Excellence: How do we make them good? • Equity: Do only certain kids get the good ones? • Analytics: What can we learn about learning from real-time usage data from online learning environments 2
  • 3. Agenda • Motivate the study of wikis • Map out a broad research agenda for studying wiki usage at scale • Delve into two specific studies – Describe findings about how teachers assess quality in wiki learning environments – Characterize the state of wiki usage in US, K-12 settings
  • 4. Why Study Wikis? • Web 2.0 is Transforming Society • Widespread Adoption in K-12 Settings – 40% of teachers report using blogs or wikis in instruction (FRSS) – 20% of teachers report having students contribute to blogs or wikis (FRSS) • Democratic, student-centered architecture • New Sources of Data (A Watershed?) – SCalable, Real-time, Individual Behavior and Learning (SCRIBL) data
  • 5. Distributed Collaborative Learning Communities Project: Web 2.0 in K-12 Settings • Excellence: How do we make them good? • Equity: Do only certain kids get the good ones? • Analytics: What can we learn about learning from SCalable, Real-time, Individual Behavior and Learning (SCRIBL) data maintained by Web 2.0 learning 5
  • 6. What is good? Quality as 21st Century Skill Development Complex Expert Communi- Thinking cation New Media Literacy
  • 7. Path Diagram of Wiki Research Classroom School Observations Level SES and Teacher Interviews to Understand Wiki Practices Assess How Wiki Develop Wiki Quality Trajectories Measure Wiki Quality Differ by SES and Literature Quality Trajectories Teacher Review of CSCL Attitudes/Practices and 21st C. Skill Scholarship Initial Wiki User Quantitative Surveys Analysis to Develop Sampling Strategy 7
  • 8. How do teachers define wiki quality? • Why do teachers use wikis? • How do teachers assess quality in wiki learning environments?
  • 9. Survey: Why do teachers use wikis? • What do you anticipate will be the benefits for students from using a wiki? – 193 participants in a 2010 online wiki summer camp (out of ~1250) • How do you plan to use your wiki? – 667 wiki creators in summer 2010 (response rate <10%)
  • 10. What do you anticipate will be the benefits for students from using a wiki? (n=193) 10 Omitted words: work, learning, wiki, student
  • 11. How do you plan to use your wiki? (n=667) Omitted words: use, wiki, student
  • 12. Why do teachers use wiki? • Develop technology skills • Develop communication and collaboration skills • Developing/demonstrating understanding • Information delivery and course logistics
  • 13. Wiki quality as opportunities for 21st Century Skill Development Complex Expert Communi- Thinking cation New Media Literacy
  • 14. How do teachers assess wiki quality? 68 Interview subjects (nationwide) 19 Classroom Observations (MA, CA, VA, GA, NH, CT) 14 Randomly- 22 Randomly- 36 Randomly sampled 14 Purposively- sampled sampled 32 Purposively sampled sampled effective teachers teachers Broad cross-section of users wiki users ~25,000 recently edited 411 U.S. publicly- 7 Purposively- K-12 wikis viewable, education sampled urban wiki 1,799 wikis (1% related wikis as of users random sample) September 2009 11 Purposively- 178,851 publicly- sampled viewable, education participants in an related wikis hosted on online wiki summer Pbworks.com 2005-8 camp
  • 15. How do teachers assess wiki quality? Common Uncommon
  • 16. Common assessment categories Content Factual information “Did the student discuss the economic platform of the country? Did the student include religious data about that area? ”
  • 17. Common assessment categories Participation Required number of contributions during a given time period “We have a specific number of responses that we expected from student. So even students who weren’t necessarily the most verbose, had to do like five answers in a one week period.”
  • 18. Common assessment categories Structure Organization and relation of elements of the wiki pages Many teachers required that student included a requisite number of design elements, such as a certain number of pages, paragraphs, or images. Some teachers also made a holistic evaluation of the organization and readability of the site.
  • 19. Uncommon assessment categories Collaboration The ways in which students work together effectively on their wiki project “I grade them on their comments to other people too. And I want their comments to other people to be thoughtful and I want them to provoke response.”
  • 20. Uncommon assessment categories Communication of understanding Use new media design elements to communicate an understanding of academic material that requires building relationships among facts and ideas “When I look at the wiki, I want to see images that in some way bring meaning to what the wiki is about. I want to see links to other websites that bring meaning to what the wiki is about. I like to see students reflecting upon their content in thoughtful ways either in comments or around their own pages.”
  • 21. Overarching Theme Following Directions In most classrooms in our study, students are evaluated on their ability to complete structured tasks. “Just that they'd followed the directions. It was kind of like, it wasn't high level thinking. But just that they follow the directions and included the information that I'd asked them to include.”
  • 22. Wiki quality as opportunities Wiki assessment as for demonstrating 21st Century Skill Development compliance Following 21st C Directions Skills Complex Expert Communi- Thinking cation New Media Literacy
  • 23. Path Diagram of Wiki Research Classroom School Observations Level SES and Teacher Interviews to Understand Wiki Practices Assess How Wiki Develop Wiki Quality Trajectories Measure Wiki Quality Differ by SES and Literature Quality Trajectories Teacher Review of CSCL Attitudes/Practices and 21st C. Skill Scholarship Initial Wiki User Quantitative Surveys Analysis to Develop Sampling Strategy 23
  • 24. Wiki Quality as Opportunities for Students to Develop 21st Century Skills • Participation – Do students use wikis to get information? links? do they contribute? • Expert thinking: – Do students use academic content knowledge in wiki activities? – Do students reflect on the process/product? • Complex Communication/Collaboration: – Do students concatenate text on pages? – Do they substantively edit each others work and co-create pages? • New Media Literacy: – Do students use formatting? Wiki Quality Instrument – Do they hyperlink? 25 Questions – Do they embed multimedia? Scale of 1-25
  • 25. The State of Wiki Usage in U.S. K-12 Schools • What is the distribution of wiki quality? – Do wikis provide opportunities for expert thinking, complex communication, and new media literacy? – Are great wikis born or made? • Do wikis created in affluent schools provide more opportunities for 21c skill development than wikis created in low- income schools?
  • 26. Which wikis are in our sample? • Dataset – All179,851 publicly-viewable education-related wikis started on the PBworks platform between June 2005 and August of 2008. – Does not include “private” wikis (~70,000) • Sample – Randomly sampled 1,799 wikis (1%) – Coded to identify 411 U.S. based, K-12 wikis – 259 from specific, identifiable public schools • Detailed usage statistics provided by PBworks.com • Demographic school level data from the Common Core of Data (National Center for Education Statistics, 2007-2008) 26
  • 27. How did we measure wiki quality? • Sample wiki quality at 7, 14, 30, 60, 100, and 400 days • Two raters independently apply wiki quality instrument – All raters must code “training set” of wikis within 1.5 points of master coders – Weekly meetings while coding to discuss categories, difficult cases, etc. • Third rater reconciles disagreements 27
  • 30. What subjects are wikis used for? (n=411) English / Language Arts 120 Social Studies 70 Science 61 Computer Science/ Technology 60 Math 45 Library 26 Art 22 Contained Elementary 20 Modern FL 10 Health/PE 8 Business 6 ESL 5 Classics 4 Education 2 0 20 40 60 80 100 120 140
  • 31. What Grade Levels are K-12 wikis used in? (n=411) K-5 109 6--8 118 9--12 180 Higher Ed 8 Unknown 83 0 50 100 150 200
  • 32. How long do K-12 wikis persist? (n=411) Estimated Seconds Days 1 Lifetimes All PBworks 0.9 25% 250 <1 Estimated Survival Probability 0.8 50% 123,613 1.4 0.7 75% 5,282,874 61.1 0.6 K-12 Wikis 25% 2,721 <1 0.5 50% 763,195 8.8 0.4 75% 12,590,074 145.7 0.3 All PBWorks Wikis 0.2 K-12 Wikis 0.1 0 0 20000000 40000000 60000000 80000000 10000000 (231) (463) (694) (926) (1157) Time in seconds (days)
  • 33. Estimated survivor functions for wikis hosted by Title I eligible (n=110) and 33 non-Title I eligible schools (n=146).
  • 34. What is the distribution of wiki quality? Are great wikis born or made?
  • 35. Prototypical wiki quality trajectory, controlling for % FRPL and subject area (n=259) 25 20 Wiki Quality Score 15 10 5 0 0 100 200 300 400 500 Days
  • 36. Prototypical Quality Trajectories for Domain Scale Scores (0-1) of Participation, Expert Thinking, Complex Communication, and New Media Literacy, controlling for SES (n=259). 1 0.9 0.8 Scaled Domain Score 0.7 0.6 0.5 0.4 Participation 0.3 Expert Thinking 0.2 NML 0.1 Collaboration 0 0 100 200 300 400 500 Days
  • 37. Prototypical wiki quality trajectories created in High-SES (10% FRPL) and Low-SES (90% FRPL) schools, controlling subject area (n=259) 25 20 Wiki Quality Score 15 10 High-SES 5 Low SES 0 0 100 200 300 400 500 Days
  • 38. Prototypical wiki quality trajectories in subject areas, controlling for SES (n=259) 25 20 Wiki Quality Score 15 10 Social Studies English 5 Computer Science Science Math 0 0 100 200 300 400 500 Days
  • 39. Takeaways • Teachers want to use wikis to develop 21st century skills – BUT most teachers assess procedural compliance in wikis • Wikis are widely adopted in K-12 setttings – BUT most wikis are teacher- centered, content-delivery devices – AND are more persistently and efficaciously used in wealthier schools • Great wikis are born; initial norms matter
  • 40. # of Time/Scale Web 2.0 Research Cases State Space Modeling 1,000K Usage Simulations Statistics 100K Semantic Analysis 10K Surveys 1,000 Content Interviews Analysis 100 Discursive 10 Analysis Biometric Design Observational 1 Analysis Research Research Seconds Days Weeks Months Years 40 Duration of data collection and capture
  • 41. Questions for discussion • How can we support teachers in assessing 21st century skill development in online learning environment? • What kinds of targeted interventions would support teachers in using wikis to develop 21st century skills? • What kinds of actionable advice can we give teachers about wikis design, knowing that high quality wikis start at high levels of quality? • What kinds of targeted interventions in schools serving low-income students would close the “second digital divide” of usage? • How can a national perspective on wiki usage help situate and contextualize local studies? • How can we leverage other forms of SCRIBL data to characterize Web 2.0 usage at scale?
  • 46. MrBoyersClass.Pbworks.com Page Saves by Day 100 90 80 70 60 50 Page Saves 40 30 20 10 0 0 50 100 150 200 250 300 Days
  • 47. Moving average of wiki development measured in page saves ALLPS 30 20 10 0 0 100 200 300 400 500 600 700 800 900 day

Editor's Notes

  • #16: . In most instances in our data, these common assessment criteria adhere poorly to the domains of 21st century skills while the uncommon criteria had greater alignment.