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Building local NGO capacity,
effectively and sustainably:
Implications of selected USAID-
supported interventions in Namibia
HIV Capacity Building Summit March 19, 2013  Johannesburg
Background
• Since 2006, Pact supported 22 NGOs in HIV service
  delivery funded by USAID.
• Support: Mentoring, training, on-the-job assistance, peer
  exchange, facilitated services
• In late 2010, donor changed focus, and only 6 NGOs had
  continued support with the goal of getting prepared for
  direct funding
• Pact changed the approach to “OD Roadmap” to focus on
  graduation priorities
OD Roadmap approach and tools
Organizational Development (OD) Roadmaps
objective and participatory measure of CSO partner
organizational systems and structures
   • Basis for identifying organisational efficiency gaps and
     prioritizing interventions
   • Progression on a scale from 1 (nascent) to 5 (mature)
   • Covers 10 capacity building areas
Comprehensive Institutional Strengthening Plans
to identify, schedule and monitor all capacity-building
activities
Key areas of analysis
1. Assess the quality and usefulness of capacity
   development efforts since 2006
2. Examine the effectiveness of the “OD roadmap”
   capacity building approach
3. Review selected capacity building factors
   associated with sustainability (retention) of
   systems.
4. Assess perceived differences in importance of
   priority capacity building areas
Relevant Data collection tools
1.   Partner survey (Quantitative and Qualitative)
2.   USAID tool (Qualitative)
3.   Pact tool (Qualitative)
4.   Historical OD Roadmap scores (Quantitative)

Partner tool collected on 4 capacity building priority areas :
• Strategic planning support
• Financial Management support
• Programmatic/Technical
• Monitoring and Evaluation Support (M&E)
Study limitations
Sample size:
  • Limited data: Only 47 respondents from 17 organizations;
  • Organisations that we couldn’t reach are likely those whose
    programs had closed due to lack of funding (and thus may
    not have been sustainable).
Objective data:
  • Except for those (6 orgs out of 17) who received “OD
    roadmap” support, we did not have reliable baseline data.
Reponses:
  • Potential for recall bias (survey conducted 2012)
Partner information (quantitative survey)
              OD Roadmap       OD          No OD       No OD     Total
              support,         Roadmap     Roadmap     Roadmap
              graduated to     support,    support,    support,
              direct funding   not         graduated   not
                               graduated               graduated

Number of          3              3           2           9         17
orgs
                 (18%)          (18%)       (12%)       (53%)
Number of          10             12          3           22        47
partner
respondents
                 (21%)          (26%)       (6%)        (47%)
Findings
Quality and Usefulness rated high
Average
Rating                               Usefulness    Quality
5.00

4.00

3.00

2.00

1.00
          Strategic   Financial   Program         Mon &
          Support     Planning    Thematic         Eval
No difference in usefulness between OD
roadmap and pre-OD roadmap approach
                    5
                                     Pre-OD Roadmap    OD Roadmap
Usefulness rating




                    4


                    3


                    2


                    1
                        Strategic…     Financial…     Program…      Mon &…
Changes in OD Roadmap Scores
                                       Baseline Score
Score
                                       Endline Score
5

4

3

2

 1

0
     PNP ORG NETW GOV   FM   HRM OPM GNC PROG M&E
Systems retained and in use today from
capacity building support

Pre-OD Roadmap

   OD Roadmap
                                               M&E
                                               PT
                                               FP
     Non-Grads                                 SP

         Grads

                 0   20   40   60   80   100
Retention by whether the support was the
partner’s decision at first
Retention                          Partner   Other
100%
 80%
 60%
 40%
 20%
  0%
        Strategic   Financial   Program      Mon &
        Support     Planning    Thematic      Eval
Retention of capacity building support by
level of usefulness
              100

              80
% retention




              60

              40

              20

               0
                    Strategic      Financial     Program               Mon &
                    Support        Planning      Thematic               Eval
                     Little or Somewhat Useful   V/Critically Useful
Different stakeholders, different top-ranked capacity needs
  OD Roadmap partners          USAID
  1. Monitoring & evaluation   1. Resource mobilization
  2. Technical support         2. Financial management
  3. Financial management      3. Administration
  4. Program development       4. Monitoring & evaluation

  Non-OD Roadmap               Pact
  partners                     1. Resource mobilization
  1. Technical support         2. Financial management
  2. Financial management      3. Institutional support
  3. Advocacy                  4. Technical support
  4. Monitoring & evaluation
Graduated partners & USAID: contrasting expectations
  Partners expect of USAID:         USAID expects:
  1. Same relationship/treatment    1. Strong organizational capacity
  with USAID as partners had with and governance systems, ability
  Pact                              to work independently and
                                    maintain capacity even after
  2. Continued technical            staff turnover
  assistance, but often lack
                                    2. USAID support to partners,
  adequate budget
                                    but also partner ability to
                                    address own needs
  3. Increased USAID capacity-
  building support after graduation 3. Performance like long-term
                                    international USAID partners,
                                    responsive and accountable
Conclusions
• OD roadmap support appears to be an effective approach
  for increasing organisational capacity.
• CD organizations may need to consider impact of
  ownership of interventions for maximum impact in the
  area of system retention (although more research may
  need to be done to control for recall bias)
• Increased communication on expectations will improve
  the transition to direct funding for both partners and
  USAID.
Thank you!

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Stephanie Posner - PACT Namibia

  • 1. Building local NGO capacity, effectively and sustainably: Implications of selected USAID- supported interventions in Namibia HIV Capacity Building Summit March 19, 2013  Johannesburg
  • 2. Background • Since 2006, Pact supported 22 NGOs in HIV service delivery funded by USAID. • Support: Mentoring, training, on-the-job assistance, peer exchange, facilitated services • In late 2010, donor changed focus, and only 6 NGOs had continued support with the goal of getting prepared for direct funding • Pact changed the approach to “OD Roadmap” to focus on graduation priorities
  • 3. OD Roadmap approach and tools Organizational Development (OD) Roadmaps objective and participatory measure of CSO partner organizational systems and structures • Basis for identifying organisational efficiency gaps and prioritizing interventions • Progression on a scale from 1 (nascent) to 5 (mature) • Covers 10 capacity building areas Comprehensive Institutional Strengthening Plans to identify, schedule and monitor all capacity-building activities
  • 4. Key areas of analysis 1. Assess the quality and usefulness of capacity development efforts since 2006 2. Examine the effectiveness of the “OD roadmap” capacity building approach 3. Review selected capacity building factors associated with sustainability (retention) of systems. 4. Assess perceived differences in importance of priority capacity building areas
  • 5. Relevant Data collection tools 1. Partner survey (Quantitative and Qualitative) 2. USAID tool (Qualitative) 3. Pact tool (Qualitative) 4. Historical OD Roadmap scores (Quantitative) Partner tool collected on 4 capacity building priority areas : • Strategic planning support • Financial Management support • Programmatic/Technical • Monitoring and Evaluation Support (M&E)
  • 6. Study limitations Sample size: • Limited data: Only 47 respondents from 17 organizations; • Organisations that we couldn’t reach are likely those whose programs had closed due to lack of funding (and thus may not have been sustainable). Objective data: • Except for those (6 orgs out of 17) who received “OD roadmap” support, we did not have reliable baseline data. Reponses: • Potential for recall bias (survey conducted 2012)
  • 7. Partner information (quantitative survey) OD Roadmap OD No OD No OD Total support, Roadmap Roadmap Roadmap graduated to support, support, support, direct funding not graduated not graduated graduated Number of 3 3 2 9 17 orgs (18%) (18%) (12%) (53%) Number of 10 12 3 22 47 partner respondents (21%) (26%) (6%) (47%)
  • 9. Quality and Usefulness rated high Average Rating Usefulness Quality 5.00 4.00 3.00 2.00 1.00 Strategic Financial Program Mon & Support Planning Thematic Eval
  • 10. No difference in usefulness between OD roadmap and pre-OD roadmap approach 5 Pre-OD Roadmap OD Roadmap Usefulness rating 4 3 2 1 Strategic… Financial… Program… Mon &…
  • 11. Changes in OD Roadmap Scores Baseline Score Score Endline Score 5 4 3 2 1 0 PNP ORG NETW GOV FM HRM OPM GNC PROG M&E
  • 12. Systems retained and in use today from capacity building support Pre-OD Roadmap OD Roadmap M&E PT FP Non-Grads SP Grads 0 20 40 60 80 100
  • 13. Retention by whether the support was the partner’s decision at first Retention Partner Other 100% 80% 60% 40% 20% 0% Strategic Financial Program Mon & Support Planning Thematic Eval
  • 14. Retention of capacity building support by level of usefulness 100 80 % retention 60 40 20 0 Strategic Financial Program Mon & Support Planning Thematic Eval Little or Somewhat Useful V/Critically Useful
  • 15. Different stakeholders, different top-ranked capacity needs OD Roadmap partners USAID 1. Monitoring & evaluation 1. Resource mobilization 2. Technical support 2. Financial management 3. Financial management 3. Administration 4. Program development 4. Monitoring & evaluation Non-OD Roadmap Pact partners 1. Resource mobilization 1. Technical support 2. Financial management 2. Financial management 3. Institutional support 3. Advocacy 4. Technical support 4. Monitoring & evaluation
  • 16. Graduated partners & USAID: contrasting expectations Partners expect of USAID: USAID expects: 1. Same relationship/treatment 1. Strong organizational capacity with USAID as partners had with and governance systems, ability Pact to work independently and maintain capacity even after 2. Continued technical staff turnover assistance, but often lack 2. USAID support to partners, adequate budget but also partner ability to address own needs 3. Increased USAID capacity- building support after graduation 3. Performance like long-term international USAID partners, responsive and accountable
  • 17. Conclusions • OD roadmap support appears to be an effective approach for increasing organisational capacity. • CD organizations may need to consider impact of ownership of interventions for maximum impact in the area of system retention (although more research may need to be done to control for recall bias) • Increased communication on expectations will improve the transition to direct funding for both partners and USAID.

Editor's Notes

  • #13: 100% retention on M&E and SP for Grads.2 borderline significant under grads.
  • #15: Only SP and M&E were borderline significant (.08).