Success or failure of information system implementation
- 1. Success or Failure of Information System Implementation P r e s e n t e r s : H u s s a i n A b b a s U m a i r M . O w a i s
- 2. Introduction To Information System • An information system (IS) is a formal, organizational system designed to collect, process, store, and distribute information. • A computer information system is a system composed of people and computers that processes or interprets information. • The Information System design have lots of issues when comes to the implementation i.e. compatibility of the system with the organizational environment and user adoptability. • In many organizations, the department or unit responsible for information systems and data processing is known as "Information Services".
- 3. Types Of Information System • Transactional Processing System(TPS): A transaction encompasses all of the purchases and sales of products and services, along with any daily business transactions or activities required to operate a company. • Management Information System(MIS): A management information system uses various transaction data from a TPS to help middle management optimize planning and decision-making. • Decision Support System(DSS): A decision support system processes data to assist in management decision-making. It stores and gathers the information required for management to take the proper actions at the correct time. • Executive System Support(ESS): Executive support systems are similar to a DSS but are primarily used by executive leaders and owners to optimize decision- making.
- 4. Failures Of Information System Implementation Failure of information system project have been growing in the last a few year that is because several reason including lack of knowledge ,difficulties of technology, functional problem information system failure means there is a gap between projects design and reality.
- 5. Reasons • Lack of Knowledge • Difficulties of Technology • Low Quality BPR(Business Processes Reengineering) • Lack of Top Management Support • Misfit of IS Software
- 6. Success of Information System Implementation Information System can also benefit business by enabling • Operational Efficiencies • Cost Reductions • Supply of Information to decision-makers • Better Customer Service • Continuous availability of the Systems • Growth In Communication Capabilities and Methods