An article in People magazine called "Unfriendly Skies" discusses controversies surrounding airline rules requiring passengers to purchase two seats if they are deemed too large for one. The article focuses on Cynthia Luther, a woman who was denied boarding by Southwest Airlines and forced to purchase a second ticket despite having flown with them previously without issue. Luther sued Southwest but lost in court. While Southwest maintains the policy is to ensure passenger safety rather than humiliation, advocates argue it is discriminatory to base seating requirements solely on visual judgments of a person's size. Luther has since switched to different airlines after her experience with Southwest left her wary of flying.