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Building your resilience
for complexity
Prof. Simon Buckingham Shum
Prof. Ruth Deakin Crick
Summer@UTS Workshop, 8th Feb. 2018
Connected Intelligence Centre
https://utscic.edu.au/event/resilience-complexity
School of Education
UTSCRICOSProviderCode:00099F
‘Enhancing human
adaptability is 90%
about optimising for
learning’
Eric Teller – CEO Google X
https://www.washingtonpost.com/news/answer-sheet/wp/2017/12/20/the-surprising-thing-google-learned-about-its-employees-and-what-it-means-for-todays-students/?utm_term=.83f03c5ccd6a
https://www.washingtonpost.com/news/answer-sheet/wp/2017/12/20/the-surprising-thing-google-learned-about-its-employees-and-what-it-means-for-todays-students/?utm_term=.83f03c5ccd6a
https://www.washingtonpost.com/news/answer-sheet/wp/2017/12/20/the-surprising-thing-google-learned-about-its-employees-and-what-it-means-for-todays-students/?utm_term=.83f03c5ccd6a
The ability to learn is critical to adapting to the pace of change
Human Adaptability to Technology Change
‘Enhancing human
adaptability is 90% about
optimising for learning’
Eric Teller – CEO Google X
Adapted from Deloittes Human Capital Trends Report 2017
Summer@UTS: Building your resilience for complexity
http://www3.weforum.org/docs/WEF_Future_of_Jobs.pdf
Industry Summit IS2016
The Future of Jobs:
World Economic Forum Davos 2016
Institute for the Future
http://www.iftf.org/futureworkskills
utscic.edu.au
Institute for the Future
http://www.iftf.org/futureworkskills
How strong is your T?
11
http://tsummit.org/t
12
We develop analytic tools to help UTS students and
staff reflect on their readiness for this complex,
uncertain future, and build their capacity
What is it that enables a person or a team
to become resilient in the face of
uncertainty, risk and challenge?
— and to mindfully transform adverse
situations into positive growth and wellbeing?
“Knowledge of methods alone will not
suffice: there must be the
desire, the will, to employ
them.
This desire is an affair of personal
disposition.”
John Dewey
Dewey, J. How We Think: A Restatement of the Relation of Reflective Thinking to the Educative Process. Heath and Co, Boston, 1933
Knowledge, Skills & Dispositions
“It’s more than knowledge and skills. For the
innovation economy, dispositions
come into play:
readiness to collaborate;
attention to multiple perspectives;
initiative;
persistence;
curiosity.” Larry Rosenstock
High Tech High
San Diego
hightechhigh.org
LearningREimagined project: http://learning-reimagined.com
Larry Rosenstock: http://audioboo.fm/boos/1669375-50-seconds-of-larry-rosenstock-ceo-of-hightechhigh-on-how-he-would-re-imagine-learning
Knowledge, Skills & Dispositions
15
“One of the key issues emerging from these
findings was the learner’s orientation
towards the unknown,
uncertainty and ambiguity, and
their tendency to either retreat from it or
move into it. The former effectively precludes
deep learning, and the latter is the beginning
point for it.”
Ruth Deakin Crick & Chris Goldspink
Deakin Crick R. and Goldspink G. (2014) Learning Dispositions, Self-theories and Student Engagement, British
Journal of Educational Studies, 62,1,1-17. DOI: http://dx.doi.org/10.1080/00071005.2014.904038
Knowledge, Skills & Dispositions
Deakin Crick, R,. Huang, S., Ahmed-Shafi, A. and Goldspink, C.
(2015) Developing Resilient Agency in Learning: The Internal
Structure of Learning Power. British Journal of Educational
Studies, vol. 63, Issue 2, pp.121- 160.
DOI: http://dx.doi.org/10.1080/00071005.2014.904038
17
Mindful Agency
Sense Making
Creativity
CuriosityBelonging
Collaboration
Hope and Optimism
More Rigid
Persistence
More Fragile
Dependent
Orientation to Learning
Deakin Crick, R., Huang, S. Shafi A. & Goldspink C. (2015): Developing Resilient Agency in Learning: The Internal Structure of Learning Power. British Journal of Educational Studies,63, 2,121 160.
Rapid feedback for self-directed change
Learners
Teachers
Leaders
System
leaders
Immediate visual feedback as
spider diagram for coaching and
personal change
Histograms with basic statistics
anonymised for a selected
group for diagnosis and strategy
More detailed anonymised
descriptive statistics for
organisational learning and
leadership decisioning
Raw anonymised data
exported for sophisticated
analysis and research
low medium high
Learning power
70.00
72.00
74.00
76.00
78.00
80.00
MeanofLivingmyvirtuesandvalues
MINDFUL AGENCY
is taking responsibility for your own
learning. It’s about how you manage your
feelings, your time, your energy, your
actions and the things you need to
achieve your goals. It’s knowing your
purpose - then knowing how to go about
achieving it; stepping out on the path
towards your goals.
20
HOPE AND OPTIMISM
is being confident that you can change and
learn and get better over time. It is helped by
having a positive learning story to reflect upon,
that gives you a feeling of having ‘come a long
way’ and of being able to ‘go places’ with your
learning.
21
SENSE MAKING
is making connections between ideas,
memories, facts - everything you know - linking
them and seeing patterns and meaning. It’s
about how ‘learning matters’ to you,
connecting with your own story and things that
really matter.
22
CURIOSITY
is your desire to get beneath the surface,
find things out and ask questions, especially
‘Why?’ If you are a curious learner, you
won’t simply accept what you are told
without wanting to know for yourself
whether and why it’s true.
23
CREATIVITY
is using your imagination and intuition,
being playful and ‘dreaming’ new ideas,
having hunches, letting answers come to
you, rather than just ‘racking your brains’
or looking things up. It’s about going ‘off
the beaten track’ and exploring ideas.
24
COLLABORATION
is how you learn through your
relationships with others. It is about
knowing who to turn to for advice and
how to offer it too. It’s about solving
problems by talking them through,
generating new ideas through listening
carefully, making suggestions and
responding positively to feedback.
25
BELONGING
reflects how much you feel you belong as part
of a ‘learning community’ – at work or at
home, or in your wider social network. It’s
about the confidence you gain from knowing
there are people you learn well together with
and to whom you can turn when you need
guidance, support and encouragement.
26
OPENESS TO LEARNING
is being open to new ideas and to challenge
and having the ‘inner strength’ to move
towards learning and change, rather than either
giving up and withdrawing or ‘toughing it out’
and getting mad with the world. Becoming
more open to learning is like a pathway to all
the other dimensions of learning power, just as
the other dimensions also help you become
more open to learning.
27
Carol
Description
o Carol loves her job and works long hours. Her role
allows her to be creative, and to see the impact of
her work.
o She’s worked in infrastructure services for 30
years, and worked for her current company for 15
years.
o She has good relationships with all her colleagues,
and socialises with them regularly. However, she
wouldn’t describe them as friends.
o She leads a department and describes her
leadership style as ‘directive’. She feels this is
necessary given the risk to the company if the
services are not successful.
o She relies on her experience when designing new
projects and has little interest in new engineering
initiatives such as net postive infrastructure or
BIM. She finds them interesting, but doesn’t see
how they could increase the company’s
performance.
o She feels she has had to fight hard to get to her
current position, and to keep it, however she
enjoys this challenge.
Mindful
Agency
Hope and
Optimism
Collaboration
Belonging Curiosity
Creativity
Sense
Making
Rigid
Persistence
Fragile
Dependence
Openness to learning
Key Information
Name: Carol
Age Range: 45-54
Role: Head of Maths Faculty
Jon
Description
o Jon was attracted to Engineering as he always wanted to
know how things worked and how he could make them
work better.
o He has a talent for bringing together diverse pieces of
information to help solve problems. In his previous job,
this led to him being promoted rapidly.
o Jon has been with his current company for 18 months. It
was a promotion for him, and he is really interested in the
new company’s approach to the future of infrastructure.
However, he spends more time managing people than
addressing engineering challenges.
o He is part of a team of 4 senior managers, however, they
tend not to speak to each other and a lot of the
communication is via email.
o In this senior role he feels that he spends a lot of time
fighting against others for resources rather than
collaborating to achieve a common goal.
o Jon used to be really keen to advance professionally, but
given that he’s not happy in his senior role, now he’s not so
sure.
Mindful
Agency
Hope and
Optimism
Collaboration
Belonging Curiosity
Creativity
Sense
Making
Rigid
Persistence
Fragile
Dependence
Openness to learning
Key Information
Name: Jon
Age Range: 35-44
Role: Senior Teacher STEM
Rose
Description
o Rose won a place on the graduate scheme at a well known
University. She’s proud of this as the competition was
intense.
o She’s very good at remembering information and
processes, which served her well on her original Maths
degree. However, she is struggling with the different
expectations of the workplace environment.
o She is popular with the other graduates and is good at
working with others.
o Rose is extremely ambitious and wants to be company
director by the time she is 40. However, she’s not sure
what sort of company she wants to be a director of.
o As a graduate trainee, Rose receives regular feedback. She
was shocked that her manager suggested that she did
some additional work around setting goals and putting
together action plans. He also suggested that she needed
to do a lot more of her own research and critical thinking,
and to come up with solutions herself, rather than relying
on others.
© Learning Emergence LLP 2015
Mindful
Agency
Hope and
Optimism
Collaboration
Belonging Curiosity
Creativity
Sense
Making
Rigid
Persistence
Fragile
Dependence
Openness to learning
Key Information
Name: Rose
Age Range: 18-24
Role: Graduate Trainee
https://youtu.be/jGWLA6WgehA
Throughout undertaking my
initial teacher training my
Learning Power profile
represented by CLARA has
changed in a significant way.
My second CLARA profile taken 4
months later shows great
improvement to belonging and hope
and optimism. The most significant
change has been part of the UTS Insite
group where we would routinely
discuss our personal thoughts as we all
progress as teachers. I am now able to
see how powerful learning device that
can be created by working as a team
and being able to freely share
thoughts, ideas and even
shortcomings to a supportive group.
The sense of belonging I believe has
helped reshape me as a learner and is
reflected in my shift towards open
readiness.
Learning Relationships for Leaders
• Supporting the learning in making their own decisions
and taking responsibility for their own learningCoach
• Showing the learning how to do something that the
Mentor already knows how to doMentor
• Presenting expert knowledge – representing existing
funds of knowledgeExpert
Peer
• Facilitating the resolution of personal and social
challengesCounsellor
Learning together on the job with peers – collaboratively
solving problems.
Hands-on exercise:
coaching conversations around
your CLARA profiles
No Advising
No Fixing
No Helping

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Summer@UTS: Building your resilience for complexity

  • 1. Building your resilience for complexity Prof. Simon Buckingham Shum Prof. Ruth Deakin Crick Summer@UTS Workshop, 8th Feb. 2018 Connected Intelligence Centre https://utscic.edu.au/event/resilience-complexity School of Education UTSCRICOSProviderCode:00099F
  • 2. ‘Enhancing human adaptability is 90% about optimising for learning’ Eric Teller – CEO Google X
  • 6. The ability to learn is critical to adapting to the pace of change Human Adaptability to Technology Change ‘Enhancing human adaptability is 90% about optimising for learning’ Eric Teller – CEO Google X Adapted from Deloittes Human Capital Trends Report 2017
  • 9. Institute for the Future http://www.iftf.org/futureworkskills
  • 10. utscic.edu.au Institute for the Future http://www.iftf.org/futureworkskills
  • 11. How strong is your T? 11 http://tsummit.org/t
  • 12. 12 We develop analytic tools to help UTS students and staff reflect on their readiness for this complex, uncertain future, and build their capacity
  • 13. What is it that enables a person or a team to become resilient in the face of uncertainty, risk and challenge? — and to mindfully transform adverse situations into positive growth and wellbeing?
  • 14. “Knowledge of methods alone will not suffice: there must be the desire, the will, to employ them. This desire is an affair of personal disposition.” John Dewey Dewey, J. How We Think: A Restatement of the Relation of Reflective Thinking to the Educative Process. Heath and Co, Boston, 1933 Knowledge, Skills & Dispositions
  • 15. “It’s more than knowledge and skills. For the innovation economy, dispositions come into play: readiness to collaborate; attention to multiple perspectives; initiative; persistence; curiosity.” Larry Rosenstock High Tech High San Diego hightechhigh.org LearningREimagined project: http://learning-reimagined.com Larry Rosenstock: http://audioboo.fm/boos/1669375-50-seconds-of-larry-rosenstock-ceo-of-hightechhigh-on-how-he-would-re-imagine-learning Knowledge, Skills & Dispositions 15
  • 16. “One of the key issues emerging from these findings was the learner’s orientation towards the unknown, uncertainty and ambiguity, and their tendency to either retreat from it or move into it. The former effectively precludes deep learning, and the latter is the beginning point for it.” Ruth Deakin Crick & Chris Goldspink Deakin Crick R. and Goldspink G. (2014) Learning Dispositions, Self-theories and Student Engagement, British Journal of Educational Studies, 62,1,1-17. DOI: http://dx.doi.org/10.1080/00071005.2014.904038 Knowledge, Skills & Dispositions
  • 17. Deakin Crick, R,. Huang, S., Ahmed-Shafi, A. and Goldspink, C. (2015) Developing Resilient Agency in Learning: The Internal Structure of Learning Power. British Journal of Educational Studies, vol. 63, Issue 2, pp.121- 160. DOI: http://dx.doi.org/10.1080/00071005.2014.904038 17 Mindful Agency Sense Making Creativity CuriosityBelonging Collaboration Hope and Optimism More Rigid Persistence More Fragile Dependent Orientation to Learning
  • 18. Deakin Crick, R., Huang, S. Shafi A. & Goldspink C. (2015): Developing Resilient Agency in Learning: The Internal Structure of Learning Power. British Journal of Educational Studies,63, 2,121 160.
  • 19. Rapid feedback for self-directed change Learners Teachers Leaders System leaders Immediate visual feedback as spider diagram for coaching and personal change Histograms with basic statistics anonymised for a selected group for diagnosis and strategy More detailed anonymised descriptive statistics for organisational learning and leadership decisioning Raw anonymised data exported for sophisticated analysis and research low medium high Learning power 70.00 72.00 74.00 76.00 78.00 80.00 MeanofLivingmyvirtuesandvalues
  • 20. MINDFUL AGENCY is taking responsibility for your own learning. It’s about how you manage your feelings, your time, your energy, your actions and the things you need to achieve your goals. It’s knowing your purpose - then knowing how to go about achieving it; stepping out on the path towards your goals. 20
  • 21. HOPE AND OPTIMISM is being confident that you can change and learn and get better over time. It is helped by having a positive learning story to reflect upon, that gives you a feeling of having ‘come a long way’ and of being able to ‘go places’ with your learning. 21
  • 22. SENSE MAKING is making connections between ideas, memories, facts - everything you know - linking them and seeing patterns and meaning. It’s about how ‘learning matters’ to you, connecting with your own story and things that really matter. 22
  • 23. CURIOSITY is your desire to get beneath the surface, find things out and ask questions, especially ‘Why?’ If you are a curious learner, you won’t simply accept what you are told without wanting to know for yourself whether and why it’s true. 23
  • 24. CREATIVITY is using your imagination and intuition, being playful and ‘dreaming’ new ideas, having hunches, letting answers come to you, rather than just ‘racking your brains’ or looking things up. It’s about going ‘off the beaten track’ and exploring ideas. 24
  • 25. COLLABORATION is how you learn through your relationships with others. It is about knowing who to turn to for advice and how to offer it too. It’s about solving problems by talking them through, generating new ideas through listening carefully, making suggestions and responding positively to feedback. 25
  • 26. BELONGING reflects how much you feel you belong as part of a ‘learning community’ – at work or at home, or in your wider social network. It’s about the confidence you gain from knowing there are people you learn well together with and to whom you can turn when you need guidance, support and encouragement. 26
  • 27. OPENESS TO LEARNING is being open to new ideas and to challenge and having the ‘inner strength’ to move towards learning and change, rather than either giving up and withdrawing or ‘toughing it out’ and getting mad with the world. Becoming more open to learning is like a pathway to all the other dimensions of learning power, just as the other dimensions also help you become more open to learning. 27
  • 28. Carol Description o Carol loves her job and works long hours. Her role allows her to be creative, and to see the impact of her work. o She’s worked in infrastructure services for 30 years, and worked for her current company for 15 years. o She has good relationships with all her colleagues, and socialises with them regularly. However, she wouldn’t describe them as friends. o She leads a department and describes her leadership style as ‘directive’. She feels this is necessary given the risk to the company if the services are not successful. o She relies on her experience when designing new projects and has little interest in new engineering initiatives such as net postive infrastructure or BIM. She finds them interesting, but doesn’t see how they could increase the company’s performance. o She feels she has had to fight hard to get to her current position, and to keep it, however she enjoys this challenge. Mindful Agency Hope and Optimism Collaboration Belonging Curiosity Creativity Sense Making Rigid Persistence Fragile Dependence Openness to learning Key Information Name: Carol Age Range: 45-54 Role: Head of Maths Faculty
  • 29. Jon Description o Jon was attracted to Engineering as he always wanted to know how things worked and how he could make them work better. o He has a talent for bringing together diverse pieces of information to help solve problems. In his previous job, this led to him being promoted rapidly. o Jon has been with his current company for 18 months. It was a promotion for him, and he is really interested in the new company’s approach to the future of infrastructure. However, he spends more time managing people than addressing engineering challenges. o He is part of a team of 4 senior managers, however, they tend not to speak to each other and a lot of the communication is via email. o In this senior role he feels that he spends a lot of time fighting against others for resources rather than collaborating to achieve a common goal. o Jon used to be really keen to advance professionally, but given that he’s not happy in his senior role, now he’s not so sure. Mindful Agency Hope and Optimism Collaboration Belonging Curiosity Creativity Sense Making Rigid Persistence Fragile Dependence Openness to learning Key Information Name: Jon Age Range: 35-44 Role: Senior Teacher STEM
  • 30. Rose Description o Rose won a place on the graduate scheme at a well known University. She’s proud of this as the competition was intense. o She’s very good at remembering information and processes, which served her well on her original Maths degree. However, she is struggling with the different expectations of the workplace environment. o She is popular with the other graduates and is good at working with others. o Rose is extremely ambitious and wants to be company director by the time she is 40. However, she’s not sure what sort of company she wants to be a director of. o As a graduate trainee, Rose receives regular feedback. She was shocked that her manager suggested that she did some additional work around setting goals and putting together action plans. He also suggested that she needed to do a lot more of her own research and critical thinking, and to come up with solutions herself, rather than relying on others. © Learning Emergence LLP 2015 Mindful Agency Hope and Optimism Collaboration Belonging Curiosity Creativity Sense Making Rigid Persistence Fragile Dependence Openness to learning Key Information Name: Rose Age Range: 18-24 Role: Graduate Trainee
  • 32. Throughout undertaking my initial teacher training my Learning Power profile represented by CLARA has changed in a significant way. My second CLARA profile taken 4 months later shows great improvement to belonging and hope and optimism. The most significant change has been part of the UTS Insite group where we would routinely discuss our personal thoughts as we all progress as teachers. I am now able to see how powerful learning device that can be created by working as a team and being able to freely share thoughts, ideas and even shortcomings to a supportive group. The sense of belonging I believe has helped reshape me as a learner and is reflected in my shift towards open readiness.
  • 33. Learning Relationships for Leaders • Supporting the learning in making their own decisions and taking responsibility for their own learningCoach • Showing the learning how to do something that the Mentor already knows how to doMentor • Presenting expert knowledge – representing existing funds of knowledgeExpert Peer • Facilitating the resolution of personal and social challengesCounsellor Learning together on the job with peers – collaboratively solving problems.
  • 34. Hands-on exercise: coaching conversations around your CLARA profiles