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Supercharge Your Interviewing Skills and Get Noticed!Laura MaishEmpowered Interviewing
Laura Maish27 years Financial Services
Senior positions in Operations, Marketing,  Relationship Management and Sales
Worked internationally
East Coast/West Coast/MidWest
5 banks, 1 investment company and 1 consulting company
Corporate employee and consultant
Founded Empowered Interviewing 20102
Empowered Interviewing3Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
Interviewing Climate4
Interviewing Environment5
Interviewing is Discovery6EMPLOYERARE YOU TRUSTWORTHY?
Interviewing is Discovery7JOB SEEKERWILL I THRIVE?
Job Seeker’s Challenges8Due DiligenceWILL I THRIVE?Build TrustARE YOU TRUSTWORTHY?
Be Authentic!9
What Hiring Managers Want to Hear From YouMore honesty.  What you like and don’t like.  Everyone’s excellent at something. What are you excellent at?Show your depth of knowledge. Give your opinions! What interests you about the job.  How you will bring your passion to the job. Want to see you’re excited about what you can do for them.Ask them tough questions.10
Empowered Interviewing11Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
12A candidate who knows what they want is more attractive than one who tries to please.
Build Your FoundationYour Ideal Job
Define a Good Manager for You	What attributes of a manager will enable you to perform well and have a high level of job satisfaction? Your Success Factors	What do you like to do? What matters to you?  What motivates you?  What environment do you work best in?Short-Term Goals
Long-Term Goals13
Empowered Interviewing14Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
15Due DiligenceWILL I THRIVE?Company OpportunityManager
Examples What qualities do you value most in those who work for you?  Describe how you manage stressful situations both for yourself and your team.  What do you like most and least about working at this company?If I do an outstanding job, what kinds of future opportunities can I expect?16
HALF17
Empowered Interviewing18Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
360° View of Yourself19
Less is More20
Build a VisionWhat they need                              What you can doThe opportunity                              Your success factors	Their culture                                   How you work21
Why should I hire you? Why do you want this job?The opportunity                              Your success factors“Project management is my strong suit.   I thrive in environments that are fast paced and at the same time collegial, like yours.”What they need                              What you can do“You need someone who has had experience with broad range of projects.  I’ve worked on more than 20 projects, in different industries and with international scope.  I want a challenging opportunity.  You need improved project delivery.  I can start contributing to that need immediately.”Their culture                                   How you work	“You and others have described the culture here as innovative.  I do my best work in environments where creativity is encouraged and where I can contribute new ideas.  This firm feels like a good fit to me.  	As you’ve described your management style, I think we’d work well together.”.22
Empowered Interviewing23Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
Why is Authenticity Important?24Build TrustAuthenticity promotes trust          			                  Trust leads to acceptanceARE YOU TRUSTWORTHY?Authenticity promotes trust          Trust leads to acceptance

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Supercharge Your Interviewing Skills & Get Noticed!

  • 1. Supercharge Your Interviewing Skills and Get Noticed!Laura MaishEmpowered Interviewing
  • 2. Laura Maish27 years Financial Services
  • 3. Senior positions in Operations, Marketing, Relationship Management and Sales
  • 6. 5 banks, 1 investment company and 1 consulting company
  • 9. Empowered Interviewing3Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
  • 13. Interviewing is Discovery7JOB SEEKERWILL I THRIVE?
  • 14. Job Seeker’s Challenges8Due DiligenceWILL I THRIVE?Build TrustARE YOU TRUSTWORTHY?
  • 16. What Hiring Managers Want to Hear From YouMore honesty.  What you like and don’t like.  Everyone’s excellent at something. What are you excellent at?Show your depth of knowledge. Give your opinions! What interests you about the job.  How you will bring your passion to the job. Want to see you’re excited about what you can do for them.Ask them tough questions.10
  • 17. Empowered Interviewing11Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
  • 18. 12A candidate who knows what they want is more attractive than one who tries to please.
  • 20. Define a Good Manager for You What attributes of a manager will enable you to perform well and have a high level of job satisfaction? Your Success Factors What do you like to do? What matters to you? What motivates you? What environment do you work best in?Short-Term Goals
  • 22. Empowered Interviewing14Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
  • 23. 15Due DiligenceWILL I THRIVE?Company OpportunityManager
  • 24. Examples What qualities do you value most in those who work for you? Describe how you manage stressful situations both for yourself and your team. What do you like most and least about working at this company?If I do an outstanding job, what kinds of future opportunities can I expect?16
  • 26. Empowered Interviewing18Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
  • 27. 360° View of Yourself19
  • 29. Build a VisionWhat they need What you can doThe opportunity Your success factors Their culture How you work21
  • 30. Why should I hire you? Why do you want this job?The opportunity Your success factors“Project management is my strong suit. I thrive in environments that are fast paced and at the same time collegial, like yours.”What they need What you can do“You need someone who has had experience with broad range of projects. I’ve worked on more than 20 projects, in different industries and with international scope. I want a challenging opportunity. You need improved project delivery. I can start contributing to that need immediately.”Their culture How you work “You and others have described the culture here as innovative. I do my best work in environments where creativity is encouraged and where I can contribute new ideas. This firm feels like a good fit to me. As you’ve described your management style, I think we’d work well together.”.22
  • 31. Empowered Interviewing23Say What you ThinkShow Who You AreFind Out What you Need to KnowKnow What you Want
  • 32. Why is Authenticity Important?24Build TrustAuthenticity promotes trust Trust leads to acceptanceARE YOU TRUSTWORTHY?Authenticity promotes trust Trust leads to acceptance
  • 33. GuidelinesSpeak without guilt or apologyStick to the unemotional factsGive your opinions/explain your point of viewUnexpected answers get attentionMove from the past to the present25
  • 34. Why did you leave your company?You didn’t see eye to eye with your boss, who was a jerk.You weren’t thriving there. “I left the company because I wasn’t able to use the full range of my project mgmt skills and ultimately I wasn’t challenged. [give example] I work best in fast paced environments and am looking for an opportunity to work on big projects where I can use the full range of my leadership and project mgmt skills.”Unemotional facts. No guilt or apology.Move from past to present.26
  • 35. Why did you leave your company?You hated cold callingIt was ineffective “It was an exciting oppty to build business in a new domain, life sciences. However, the firm decided cold calling would be the approach. I tried it for a while and found that it didn’t work in Life Sciences where relationships are key. My strength is selling by relationship building. I’m looking for an oppty to bring in new business that results in higher, on-going revenues.” Unemotional facts. No guilt or apology.Move from past to present.27
  • 36. Why have you been out of work for 2 years?“It hasn’t been by choice! I wouldn’t say I haven’t been working. Looking for a job is almost a full time job!I have trouble being inactive. Getting involved in volunteering opportunities has kept me sharp.My passion is tackling and solving large scale operations challenges. That’s why this oppty is attractive to me. You need someone who can quickly assess your situation, develop a change plan and get buy in from stakeholders. I will be able to do that.”No guilt or apologyUnemotional facts. Move from past to presentUnexpected answer. 28
  • 37. Are you ready to hit the ground running?“I’d like to be integrated and productive as soon as possible. I expect there to be an initial period when I’m acclimating to the team and your environment. Would it be possible to assign a mentor to me to speed this process up?”Unexpected answerOpinion/Explaining your point of view29
  • 38. Empowered InterviewingKnow What you Want Build your foundationWhat matters to you countsFind out What you Need to KnowIs this opportunity right for youWill you flourishShow Who you Are 360° ViewWhat’s Relevant and ImportantConnect the dotsSay What you ThinkAuthenticity builds trustExplain your point of view30
  • 39. "Happiness is when what you think, what you say and what you do are in harmony." - Mahatma Gandhi31
  • 40. www.interviewing.bizwww.blog.interviewing.bizTwitter: lmaish1Presentations Feb 24 – CSix Connect, SaratogaMarch 14 – Graceworks, San FranciscoWebinarsWorkshops - $60/3 hoursPart I – Know What you Want, Show Who You ArePart II – Say What you Think, Find out What you Need to KnowNegotiatingInterview Camp Coaching - $75/hour32

Editor's Notes

  • #3: Lots of interviewing experience!1994 intervg - intl job. Needed to set apart in order to get job. Decided to take radically diff approach that would distinguish me from other cands. I/s of answerg questions in usual overly positive way. I decided to represent m/s authenticly. Discov the more truthful I was, the mor they wanted me. I ended up getting that job and cont to improve my technique in future intervs w/ same success. Founded EI To teach people my approach and help them diff th/s in the intv proc.
  • #4: To intv with conf, prep is key. I’ve created 4 steps to help people get prepared for an authentic interview, where they are an equal partner in a discovery conversation, building trust, taking control and ultimately diff them/s.Today..touch on each step spending most time on 4, answg diff quest giving y/s best adv.
  • #5: Competitive6 qualifiedcandsDifferentiation keyHow do you stand out?
  • #6: Risk adverse - Hiring wisely crucial to long-term successEvolution of situational questioning, telephone personality surveys, screening and panel interviews. The reason for this is avoidance of mishires. Mis-hire = unhappy employee, unhappy company, waste of time and moneyAverage total cost associated with a 'typical' mis-hire is $2,709,000 for an average base salary of $114,000.*Companies are motivated to hire right employee.Want to get the ‘right job’ - interview to ‘get a job’Often if Followgestintvg practicesAdapt to interviewer’s expectationsTelling them what they think they want to hear. Not representing themselves authentically.Don’t stand outGood news - Companies and individuals have the same goal: Get the right person in the right jobThe question becomes…Can candidates influence this outcome?
  • #7: Q: what emplyrtryg to disc?Can you do the job?Fit into company culture?Trustworthy?Taking a risk when they hire you. Reputation is at stake if their decision turns into a mishire.
  • #8: Can you do the job?Good match for your work values & goals?Notice I didn’t say “Make a good impression.” So often we’re fixated on hoping they’ll like us, that we lose sight of what we really want.
  • #9: The more they can trust you, the more likely to hire you vs another candidate. This is human nature. We buy from people that we trust. Might not alwys know right questions to ask to discover if you are trustworthy.How Build trust - being authentic.
  • #10: Authenticity promotes trust Trust leads to acceptanceHonesty is liberating – Allow us to be in a mental state in controlIf you learn how to be authentic in the interview process not only give conf, it will diff you. Don’t just take it from me…
  • #11: They want to know about you and what matters to you. You’re beg to see how being auth will give you a leg upTellg them what u thk they want to hear is not necwh they want to hear.
  • #13: People who’ve interviewed candidates know this. come across more confident.
  • #14: Your story, you write it. will serve as the platform for your interviewing strategy.It might come as a surprise succ factors soimpt in the intv. Let’s looks at why.Employers want to hire candidates who will excelYou will excel at the job that’s right for youThey can’t read your mind and might not ask the right questions, But as we heard from the employers– they do want to know about you. …Tell them what you need to excel Set yourself up for success!
  • #15: When you know what you want, you’ll ask rite questions toSet y/s up for succ.
  • #16: Q: What eval?Ask the difficult questionsEach person is different in wht matters to themIdeal job - red flags/trade offs before…go in with eyes wide open.
  • #17: put them in the hot seat! you’ll get their attention, and you’ll differentiate yourself
  • #20: If the interviewer is trying to establish whether you’re trustworthy…If u were a hiring mgr, wldn’t u want to know this?It can seem like a lot and you likely won’t have the oppty to talk about everything. How do you manage that?
  • #21: The key is…People often feel compelled to impress the intvr with a long list of accomplishments, But fail to make impt connections. U hv ltd time..To Make a stronger impactWhere all your intv prep needs to be! How do you talk about what’s impt/rel?
  • #22: If you’re a hiring mgr, and you’re trying to figure out if a cand can do specific job and is a good fit for the co. cult, What think about a candidate who spells it out for you?Q:What do you need in order to make this approach successful??
  • #23: Can you see how more powerful your answer can be when you know what’s impt to the employer??
  • #24: Impt throughout interview but becomes most difficult when we’re in the hot seat answering questions. About being authentic.
  • #25: Honesty is liberatingDifferentiates youBeing auth means being real. Saying what you think. But everything you say in an intv you want to say to your best adv.
  • #26: We intuitively know how to be authentic, but it’s easy to lose sight of it in an interview.GuidelinesOne of the most difficultintvg challenges is talking about touchy past situations. We’ve all had them. Why we left a company or why we don’t have a reference from our last boss, why we got laid off, why there are holes in our resume, why we’ve been out of work for while, why changing careers...Contrary to popular belief, no one expects you to be perfect! Remember this for all you who’ve had diff situats: You can’t be a general without acquiring some battle scars! UnexpAnsws…interviewers are conditioned to the same overly positive, insincere answers from candidates. Go in one ear and out… When you say something they’re not expecting to hear, you’ll get their attention.
  • #29: Light touch.
  • #30: Has anybody ever answered NO to this? Being authentic is not about giving “the whole truth and nothing but the truth”.while it’s in your best interest to represent y/s authtcly, want to do so to your best advantage. The job didn’t advance your knowledge, skills or strengths This is a powerful and truthful response that isn’t mired in the guilt & apology of not getting along with your boss.