Survey: IT is Everywhere (End Users’ Perspective, Australia)
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The survey found that: 1) Over half of employees connect their laptop and over 40% connect their smartphone to their employer's network while at work. 2) Nearly half of employees use cloud-based applications while at work. 3) Most employees expect their IT department to ensure consistent availability and performance of devices and applications they use for work inside and outside the office.
Survey: IT is Everywhere (End Users’ Perspective, Australia)
- 1. Survey: IT is Everywhere End Users’ Perspective – Australia
- 2. Overview This survey, done in support of IT Professionals Day 2016, is one of two designed to showcase how the realm of IT is expanding beyond the traditional borders of company-owned devices and on-premises technology, thereby placing greater demand on IT professionals to manage technology outside their traditional scope of control. This new demand should subsequently drive a greater appreciation for IT professionals and the important role they play. The survey was fielded by Harris Poll on behalf of SolarWinds in June 2016 and yielded responses from 487 employed end users (not as IT professionals) in Australia. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 1
- 3. Results • Question 1: Over the course of a typical week, which of the following devices (whether personally-owned or company-provided) do you connect to your employer’s network (wired or via Wi-Fi) while at work? Please select all that apply. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2 Answer Choices Responses Laptop/Desktop Computer 55% Smartphone/Mobile Phone 42% Tablet 21% Bluetooth device 7% Streaming media players 4% Wearable device 4% eReader 3% Other mobile device(s) 0% 0% 10% 20% 30% 40% 50% 60% Other mobile device(s) eReader Streaming media players Wearable device Bluetooth device Tablet Smartphone/Mobile Phone Laptop/Desktop Computer
- 4. Results • Question 2: Do you ever use cloud-based applications while at work? Please select all that apply. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 3 44% 46% 48% 50% 52% 54% No Yes Answer Choices Responses Yes 47% No 53%
- 5. Results • Question 3: How much do you agree or disagree with each of the following statement? o At work, I expect my employer's IT department to ensure consistent availability and performance for my personally-owned devices that are connected to my employer's network (e.g., connecting my smartphone to my work email account, connecting my wearable device to the office Wi-Fi network, etc. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 4 Answer Choices Responses Strongly agree 30% Somewhat agree 34% Somewhat disagree 13% Strongly disagree 10% Not applicable 13% 0% 5% 10% 15% 20% 25% 30% 35% 40% Strongly agree Somewhat agree Somewhat disagree Strongly disagree Not applicable
- 6. Results • Question 7: How much do you agree or disagree with each of the following statement? o I regularly (i.e., at least once a week) use work-related applications (e.g., email, collaboration tools, work-related productivity software) outside the office (i.e., at home, in a public location such as a coffee shop or on a train) on either personally-owned or company-provided devices. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 5 Answer Choices Responses Strongly agree 25% Somewhat agree 27% Somewhat disagree 12% Strongly disagree 36% 0% 5% 10% 15% 20% 25% 30% 35% 40% Strongly agree Somewhat agree Somewhat disagree Strongly disagree
- 7. Results • Question 4: How much do you agree or disagree with each of the following statement? o When I use work-related applications outside of the workplace, I expect the same level of performance and support from my employer’s IT department. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 6 Answer Choices Responses Strongly agree 29% Somewhat agree 36% Somewhat disagree 12% Strongly disagree 24% 0% 5% 10% 15% 20% 25% 30% 35% 40% Strongly agree Somewhat agree Somewhat disagree Strongly disagree
- 8. Results • Question 5: How much do you agree or disagree with each of the following statement? o I expect my employer’s IT department to ensure consistent availability and performance of the cloud-based applications I use at work. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 7 Answer Choices Responses Strongly agree 47% Somewhat agree 41% Somewhat disagree 7% Strongly disagree 6% 0% 10% 20% 30% 40% 50% Strongly agree Somewhat agree Somewhat disagree Strongly disagree
- 9. Results • Question 6: How much do you agree or disagree with each of the following statement? o It’s my employer’s IT department’s fault if I can’t access cloud-based applications to work in the workplace. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 8 Answer Choices Responses Strongly agree 27% Somewhat agree 42% Somewhat disagree 22% Strongly disagree 9% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Strongly agree Somewhat agree Somewhat disagree Strongly disagree
- 10. Results • Question 8: For the following question, please think of devices that you either personally own or that your company owns when answering. On average, how many more devices do you connect to your employer’s network (wired or via Wi-Fi) while at work today compared to 10 years ago (2006)? © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 9 Answer Choices Responses 1 12% 2 16% 3 6% 4 2% 5 3% 6 0% 7 0% 8 1% 9 0% 10 2% 11+ 1% No more today than in 2006 38% N/A - I was not employed in 2006. 20% 0% 5% 10% 15% 20% 25% 30% 35% 40% No more today than in 2006 N/A - I was not employed in 2006. 11+ 10 9 8 7 6 5 4 3 2 1
- 11. Results • Question 9: On average, how many more personally-owned devices do you connect to your employer’s network (wired or via Wi-Fi) while at work today compared to those 10 years ago (2006)? © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 10 Answer Choices Responses 1 21% 2 12% 3 5% 4 2% 5 1% 6 0% 7 0% 8 1% 9 0% 10 1% 11+ 0% No more today than in 2006 38% N/A - I was not employed in 2006. 20% 0% 5% 10% 15% 20% 25% 30% 35% 40% No more today than in 2006 N/A - I was not employed in 2006. 11+ 10 9 8 7 6 5 4 3 2 1
- 12. The SolarWinds and SolarWinds & Design marks are the exclusive property of SolarWinds Worldwide, LLC and its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies. © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 11