Survey Monkey SAAS ERP
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SurveyMonkey is an online survey software developed by SVMK Inc., founded in 1999, that enables users to create professional surveys, quizzes, and polls for various audiences. The platform offers a range of survey types, templates, and specialized products such as Usabilla and Wufoo, and integrates with multiple applications. While it improves customer and employee satisfaction through its features and user-friendly design, it faces limitations such as branding on surveys and restrictions on customizations.
Survey Monkey SAAS ERP
- 2. HISTORY • An online surveying software that helps conduct surveys professionally • SVMK Inc. was founded in 1999 • Founders: Ryan Finley and Chris Finley • Company Headquarters: USA https://en.wikipedia.org/wiki/SurveyMonkey.
- 3. WHAT IS SURVEY MONKEY? • Survey Monkey is an online survey development software as a service (SaaS) that helps run professional surveys, create quizzes, and polls to get feedback for any type of audience; customers, employees, and different markets. • Cloud-based suite of products and solutions helping organizations get answers and feedbacks that drive growth. https://www.genroe.com/blog/what-is-surveymonkey/7979
- 4. SURVEY TYPES Customer-Related • Customer Satisfaction • Customer Loyalty • Event Surveys Employee-Related • Employee Engagement • Job Satisfaction • HR Surveys Market-Related • Opinion Polls • Concept Testing https://www.surveymonkey.com
- 6. SPECIALIZED PRODUCTS • Usabilla: A real-time feedback collecting channel that helps improve customer experience. • TechValidate: Gets data directly from customers through web- based questionnaires that are validated by a third-party. • Wufoo: Online survey form builder with a cloud-based database. https://www.surveymonkey.com
- 7. INTEGRATIONS • MailChimp • Slack • SalesForce • Hubspot • Microsoft Teams • Oracle Marketing • Google Drive • Oracle Eloqua https://www.surveymonkey.com
- 10. PRICING PLANS: FOR BUSINESSES https://www.surveymonkey.com
- 11. PRICING PLANS: FOR PERSONAL USE *Targeted Responses https://www.surveymonkey.com
- 13. SURVEY MONKEY USERS: INTERNATIONAL
- 15. PROS • Helps improve customer satisfaction and employee satisfaction. • Pre-designed templates that help in conducting accurate analysis. • User-friendly mobile application. • There is a problem that if someone accidentally gets out of the survey, it makes the survey look broken and the user gets confused. • Customizations are restricted to subscriptions. • Branding on every survey form. CONS REVIEWS https://www.capterra.com/p/32728/SurveyMonkey/reviews/