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- 1. - INFORMATION RESEARCHER - A. http://www.yamada-denki.jp/csr/index.html http://job.rikunabi.com/2011/company/top/r415010072/ http://www.yodobashi.co.jp/company/philosophy/index.html B. Five major point 1. Activity to answer "Customer requirements" 2. Education for customer satisfaction 3. Education of merchandise knowledge 4. Communications in employee 5. Action on customer Reason: Sentences suitable for the theme and the purpose are written. C. Our company adopts the point that can be referred from the method of educating the employee of the enterprise that has succeeded. D. Designing Instructional Guide are five major point. First, Activity to answer "Customer requirements". Second, Education for customer satisfaction. Third, Education for customer satisfaction. Fourth, Education for customer satisfaction. Finally, Education for customer satisfaction. Our company adopts the point that can be referred from the method of educating the employee of the enterprise that has succeeded. 2.Content Organizer A.Overall, what is your plan for designing the final document? First we talk about important points of Instruction. Next we pull together about first talking. Last we consider about structure of instruction. B. Identify the major headings / paragraphs in the logical order of the document . Method of correspondence of complaint. Net management. How to manage individual information. Method of custody of inventory. Method of delivery. C. Explain the 5 major points that you see in the final document. Understand the point when it works from the person. The explanation to finding is steady. Make the one having thought about customer's thing. The management of individual information : because it needs it to obtain the cus tomer's confidence. To receive the order for the commodity smoothly, the net management :.
- 2. D. Explain the logical organization in the document. Why did you choose to organ ize the document this way? Because the customer wa