Syandes homework
- 2. Transaction Processing Systems (TPS) Office Automation Systems (OAS) Knowledge Work Systems (KWS) Decision Support System (DSS) Executive Support Systems (ESS) Group Decision Support Systems (GDSS)
- 4. What is TPS An information processing system for business transaction Collects and stores data about transactions Sometimes makes in transactions made.
- 5. Where it is being used Credit Card Making reservation Making Cash Withdrawal in ATM
- 6. Examples of this system Transaction Processing Facility IBM Information Management System Tuxedo
- 8. What is OAS A collection of office machinery and software Used to digitally create, collect store in an information system It is connected via Local Area Network(LAN)
- 9. Used in Electronic Publishing Electronic communication Electronic collaboration Image processing Office management
- 10. Examples Biztalk CRM:Salesforce.com Case Management
- 12. What is KWS A support system Serve the information needs at the knowledge level of the organization
- 13. Used in Serves as the knowledge level of organization Serving as internal consultant Acting as agents of change
- 14. Examples of this type of system CAD/CAM systems Virtual Reality System Investment Workstations
- 16. What is DSS Computer based information system that supports business Mostly used in decision making Provides sales figures, revenue figures, and decision analysis
- 17. Used in Allocation of resources Forming of charts Forecasting of events
- 18. Examples Data Warehouse Geographic Information System Management Information System
- 20. What is ESS Reporting tool Turning useful information into summarized reports Organizing data
- 21. Used in Reporting tool easily accessed data
- 22. Examples of this system Cambridge Systematics Meditech Customized ESS
- 24. What is GSS Electronic meeting system Support meetings and group work
- 25. Used in Group Projects Group Works
- 26. Examples of this system Meeting Sphere Powernoodle Team support.net Thinktank