Types of IT System
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The document outlines various types of information systems, including Transaction Processing Systems (TPS), Office Automation Systems, Knowledge Work Systems, Decision Support Systems (DSS), Executive Support Systems, and Group Decision Support Systems (GDSS). It details their characteristics, uses in different business environments, and provides examples for each type. The focus is on how these systems assist in processing data, supporting decision-making, and enhancing communication within organizations.
Types of IT System
- 1. Types of IT Systems By Serafin Gonzalez
- 2. Transaction Processing System A transaction process system (TPS) is an information processing system for business transactions involving the collection, modification and retrieval of all transaction data. Characteristics of a TPS include performance, reliability and consistency. TPS is also known as transaction processing or real-time processing.
- 3. Where is it used? SHOPS WHICH DEAL WITH SALE AND PURCHASE OF PRODUCTS. RETAIL SHOPS COFFEE SHOPS SUPERMARKETS BANKS
- 4. Examples Hewlett-Packard NonStop System Transarc Encina ATM’s Airline Reservation Systems
- 5. Office Automation Systems Office automation system is an information system which is computer based that collects, processes, stores and transmits electronic messages. Word processing, document imaging or calendar are some of the applications used in the office automation systems.
- 6. Where is it used? Inside the office (Everyone) i.e. Sending messages through departments
- 7. Examples Electronic publishing MS Word Electronic communication Email, Fax Electronic collaboration Teleconferencing Image processing MS PowerPoint Office management Electronic scheduling, office accessories
- 8. Knowledge Work Systems Knowledge work systems aid knowledge workers. In general, knowledge workers are people who hold formal university degrees and who are often members of a recognized profession, like engineers, doctors, lawyers, and science. Their jobs consist primarily of creating new information and knowledge.
- 9. Where is it used? Law Firms Science Labs Universities which take research seriously Engineering Firms
- 10. Examples Computer-design system used by Odense Shipyards PH stat Mycin
- 11. Decision Support Systems A Decision Support System, as an entity, generally refers to a grouping of integrated and unified computer programs applied to provide nearly instantaneous, interactive, and managerial level mental processes support. It most likely includes strong relational data base management (RDBMS) capability for access to key company data kept on the mainframe computer. A DSS usually supports a form of alternatives development and selection. Today, emphasis is more on planning for the future rather than management control of the existing situation and on bringing more logic and structure to the normally haphazard managerial decision- making processes
- 12. Where is it used? In large companies Managers who need data in order to make a critical decision in operations.
- 13. Examples IT systems which give you manufacturing data IT systems which give you sales data IT systems which help marketing researches
- 14. Executive Support Systems it is making short out of information which is given by the lower level managers and interpret into their organisation. To improve the quality of decision making process among executives.
- 15. Where is it used? Executive/Top management Level of the companies
- 16. Examples Cambridge Systematic Typically each company has their own modifications of this system based on the liking of their management.
- 17. Group Decision Support System Group decision support system (GDSS) technology supports project collaboration through the enhancement of digital communication with various tools and resources. These types of programs are used to support customized projects requiring group work, input to a group and various types of meeting protocols.
- 18. Where is it used? GDSS proponents claim that these sorts of technologies can advance the promotion of participation, help to streamline group communications and foster learning Companies who focus on group projects
- 20. References http://www.ask.com/question/office- automation-system-definition http://www.techopedia.com/definition/7 07/transaction-process-system-tps http://wiki.answers.com/Q/Definition_of_k nowledge_work_system?#slide=17 http://www.optants.com/tutor/ksstools.ht m