Syncron Overview Brochure
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The document discusses Syncron's inventory management and pricing software solutions. It summarizes that Syncron helps companies (1) optimize inventory levels across global supply chains to improve service levels and profitability, (2) implement sophisticated pricing strategies like value-based pricing to increase revenues and margins, and (3) integrate systems and streamline processes for fast ROI. Case studies show companies achieving inventory reductions, higher service levels, and margin gains of billions with Syncron's solutions.
Syncron Overview Brochure
- 1. Improve Service. Reduce Stock. Grow Profit. Solutions SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:41 PM Page 1
- 2. Optimize Your Parts Inventory Planning Managing inventory can be a daunting task for an enterprise with tens of thousands of parts in hundreds of locations. The challenge is even greater when the locations are situated in different tiers or echelons of the enterprise’s distribution network. Syncron Inventory Management is built from the point of view of people who are planning in these multi-echelon environments. As a result, our solution helps you: Complementing existing ERP solutions, Inventory Management’s implementation is fast and affordable. By leveraging our cloud-based solution, you eliminate the need to host, maintain, and monitor the technical environment. Our software easily integrates and communicates with multiple ERP systems and IT systems. As a result, our customers achieve substantial and immediate improvements to profitability and competitive position in as little as three months. For more than a decade, Syncron has provided best-in-class inventory management software. Improve Service. Reduce Stock. Grow Profit. Produce an accurate forecast at all points in the supply chain Plan across the entire supply chain to optimize and right-size inventory Establish replenishment plans, inventory carrying costs, and target service levels Lower administrative costs by performing day-to-day tasks efficiently Address planning and optimization of repairable parts inventory Analyze and simulate the impact of changes in demand, service or costs. Syncron Inventory Management An intuitive software to optimize your inventory. Release Cash Increase Sales Improve Profits Reduce Losses by reduced stock level (25% or more) through better availability (5-10% improvements) by reducing freight costs (5-10% improvements) from dead stock write-off (5-10% improvements) SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:41 PM Page 2
- 3. Syncron places a special emphasis on inventory management at companies that sell through retail networks. Our Dealer Inventory Management solution helps you build a better relationship with your dealers, so you can: In addition, our return management functionality automates returns across your network – giving your dealers confidence in your stock management. Gain control and improve visibility with Dealer Inventory Management JCB constructs world-class parts planning with SaaS solution Control inventory and gain visibility of dealer sales Improve forecasting across the entire network by incorporating feedback from your dealers Increase service levels at your dealer locations Incorporate information about new and critical parts at the dealer Decrease write-offs from obsolete stock Drive revenue with better forecasting With its strategy to deliver world-class customer support, JCB has invested in a comprehensive global network of dealers and regional service part depots that enables it to deliver parts more quickly to customers. To maximize the performance of this network, JCB recognized it needed a global streamlined parts inventory management process to ensure the highest parts availability with minimal inventory levels. JCB selected Syncron’s Inventory Management solution to reduce the implementation complexity and receive the maximum value from the solution in the shortest possible time. Today, JCB achieves a 7.4 percent- point higher customer service level for spare parts, ensuring customers get the right part when they need it, wherever in the world they might be. With more than 2,000 dealer locations worldwide providing parts and service to JCB customers, the improved availability has significantly contributed to greater customer satisfaction and loyalty. With each regional warehouse and depot location linked into one common inventory system, JCB today operates a streamlined and more efficient operation for parts inventory planning, replenishment and optimization through Syncron Inventory Management.“Chris Buckler, General Manager World Parts Operations, JCB SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:42 PM Page 3
- 4. Increase Profits With Price Management Service parts pricing is the new profit lever. Today, most companies understand that a single cost-plus approach is not sufficient for the spare parts business. A pricing strategy combining cost-plus, reference, kit, value-based and market-based pricing leads to margin increases. A combined strategy also helps make prices more transparent to the customer. The introduction of an advanced pricing tool helps organizations improve their pricing processes, optimize prices, and ultimately drive service parts revenues up by 5 percent, while driving gross profits by 7 percent! With Syncron Global Price Management, you can: Improve Service. Reduce Stock. Grow Profit. Hitachi Optimizes Market Pricing to Boost Margins by Billions Hitachi Construction Machinery (HCM) prices more than 1,000,000 parts with 24,000 new parts introduced annually. HCM was not fully satisfied with their pricing system as their process required increased support for value based optimization, price management and distribution including built-in approval handling and advanced analysis capabilities with the option to simulate multiple price revision scenarios. HCM selected Syncron Global Price Management to optimize its pricing through science-based segmentation, pricing guidance, and advanced analytics. The solution was implemented in a timely manner and on budget, with no significant customization or add-on development required. The solution provided HCM with one central system, consolidating all pricing processes and providing global price visibility across the complex supply chain. With Syncron Global Price Management, HCM has gained a better understanding of the details behind pricing for each part number, allowing them to develop strategies for market- leading pricing. The yearly price revision workload has drastically reduced by implementing Global Price Management. We are able to get faster return financially from the new price. “ Kazuhiro Ishido, Marketing Group Manager, Hitachi Eliminate manual effort, simplify and automate price execution Identify underperforming products so you can take action Analyze and respond faster to changing market conditions Implement sophisticated, differentiated pricing policies, like value-based pricing SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:42 PM Page 4
- 5. When growing margins is the goal, value-based pricing is often your most powerful tool. Value-based pricing sets price on the perceived benefit to the customer rather than on the cost of the product or historical price. Where it is successfully used, value-based pricing can improve profits without impacting sales volume. Syncron helps you determine when to use value-based pricing and what the customer is willing to pay. In addition our software allows you to identify items, like proprietary or patented items, that can be priced more aggressively. Price Management helps the analyst evaluate multiple price strategies – cost-plus, competitor prices, and value-based. Syncron supports modeling, simulation, and strategic analysis so you can evaluate your business performance. Price Management’s advanced graphical interface allows you to: Service Parts Pricing: The New Profit Lever Spot and correct inconsistent pricing across product lines, customers, and sales channels Analyze price levels to identify underperforming product segments, customers, or markets Simulate the business impact of changes based on price elasticity Manage and model volume and trade discounts Every second company is engaged in a price war. Pricing offers many opportunities for optimization. There is very significant profit potential in the Aftermarket.“Dr. Peter Colman, Senior Director, Simon-Kucher & Partners Leading manufacturers from around the globe are now optimizing their service parts pricing to deliver dramatic improvements to their top and bottom lines. ReleaseCash RegionalPriceManagement NetPriceManagement PocketPriceManagement PocketMargin 0 10 20 30 40 50 60 70 80 Baseprice M arket adjustm ent Special listprice Listprice Trade discount Volum e discount Special netprice Invoice price Rebate Bonus Value added service Pocket price C O G S M argin Discounts and Charges • Customer discounts • Freight, packing & handling • Manual adjustments • Special deals Price Lists • Geography • Market • Competitive • Customer specific Off-invoice Costs • Rebates • Bonus • Service Item Costs • Local handling • Distribution • Purchase PRICING LOGIC Figure: An illustrative price waterfall portrays the progression from list price to pocket margin. SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:42 PM Page 5
- 6. Improve Service. Reduce Stock. Grow Profit. World-Class Organizations Choose Syncron At Syncron, customer success is always priority number one. We act as one global team and always stay close to our customers, wherever they are. At Syncron, we take personal responsibility to deliver superior results to our customers. Syncron’s solution provided support for adoption by our dealers. The software is built for the dealer network with functionality that helps dealers focus on inventory with significant demand changes. Phil Conley, General Manager Service Parts Process Transformation Caterpillar Rapid, successful deployment of supply chain software requires not only sophisticated technology but also a deep understanding of the process and how it can add value to the business. Using our implementation model, a strong and proven methodology, together with consultants with deep industry knowledge, Syncron provides fast and successful implementations for high and rapid ROI. Our supply chain management consultants have undertaken a number of successful initiatives, including abc inventory control systems, that have delivered real and sustainable results for our customers, such as: “ 80-95% Service Level Increase 30-80% Lead Time Reduction 50% Inventory Reduction 30-50% Productivity Improvement 5-10% Total Cost Reduction SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:42 PM Page 6
- 7. About Syncron Syncron is the only aftermarket service provider that exclusively focuses on service parts management and pricing for the world’s leading manufacturers. The company's award-winning SaaS solutions enable companies around the world to transform their aftermarket service operations by dramatically increasing profitability, cash flow and customer loyalty. Syncron’s global customer base includes a variety of market-leading companies across diverse industries. The company is privately held, with its headquarters in Stockholm and additional offices throughout Europe, the U.S. and Asia. For more information, visit Syncron.com s We, together with Syncron, developed highly efficient forecasting, replenishment and distribution processes to gain the best possible availability of spare parts and repairable spare parts. We focus on keeping the maintenance of trains (old and new) as efficient and productive as possible, so that constant rail traffic across the whole rail network is guaranteed. Dr. Felix Hafner, MRP Parts Purchasing DB AG The yearly price revision workload has drastically reduced by implementing Global Price Management. We are able to get faster return financially from the new price. Kazuhiro Ishido, Marketing Group Manager Hitachi It is a cost-effective solution for supply chain Integration, collaboration and planning. Entire global operations can be evaluated, planned and managed from a single workstation. Mohammed Sadeq Abdallah, National Parts Manager - GCPD Al Masaood Automobiles We know that our competitors have paid up to twenty-five times more when trying to achieve similar results with their ERP systems. Jan Paulsson, Global MMI Manager Volvo Construction Equipment By having the ability to plan across our entire supply chain to optimize and right-size inventory, we are able to better serve our customers. We respond faster to customer demands, lead times have been minimized and repeat business is on the rise. Wim Vercauteren, Vice President Business Unit Spare Parts Manitou Group “ “ “ “ “ SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:42 PM Page 7
- 8. Syncron.com Global Inventory Management . Global Price Management . Global Order Management . Master Data Management © 2016 Syncron SYN-024 Overview Brochure.qxp_Layout 1 10/28/16 2:42 PM Page 8